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Weekend Helpdesk Jobs in Union, NJ (NOW HIRING)

TGI MAIN COMPANY

Helpdesk Tier 1

West Caldwell, NJ

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

New

Paradigminfotech

Helpdesk/Customer Care

Edison, NJ

$21.25 - $29/hr

Skillsets Required - Experience with BI tools in a Customer Care or Helpdesk environment - Working with various TMS tools - Data Analysis experience in discussing reporting requirements and creating ...

TGI MAIN COMPANY

Helpdesk Tier 1

Brooklyn, NY

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

New

IN2U

ITS Helpdesk Engineer

Englewood Cliffs, NJ

$25 - $27/hr

Lunch Provided * 401K, Health Work Arrangement: 100% On-Site Position Overview We are looking for an ITS Helpdesk Engineer to deliver high-quality technical support for employees across North ...

City of New York

Senior Helpdesk Technician

Manhattan, NY

$22 - $29.50/hr

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

City of New York

Senior Helpdesk Technician

Manhattan, NY

$22 - $29.50/hr

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

City of New York

Senior Helpdesk Technician

Manhattan, NY · On-site

$22 - $29.50/hr

It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about ...

City of New York

Senior Helpdesk Technician

Manhattan, NY · On-site

$80K - $90K/yr

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

City of New York

Senior Helpdesk Technician

Manhattan, NY · On-site

$22 - $29.50/hr

It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about ...

City of New York

Senior Helpdesk Technician

Manhattan, NY · On-site

$80K - $90K/yr

It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about ...

childcenterny

IT Helpdesk Support

Forest Hills, NY

Position Overview We are seeking a seasoned and service-oriented Helpdesk Support professional to join our Technology team. In this role, the selected candidate will provide high-quality end-user ...

childcenterny

IT Helpdesk Support

Forest Hills, NY · On-site

Position Overview We are seeking a seasoned and service-oriented Helpdesk Support professional to join our Technology team. In this role, the selected candidate will provide high-quality end-user ...

City of New York

IT Helpdesk Representative

Manhattan, NY · On-site

$70K - $80K/yr

The Department of Probation is seeking a skilled and motivated IT Helpdesk Specialist to join our dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving ...

Senior Helpers

Weekend Caregivers

Paramus, NJ · On-site

$14.50 - $18.25/hr

Senior Helpers is the FIRST in-home care provider to be ranked by the Great Place to Work Institute as a Great Place to Work. Our caregivers and staff are met with a respectful and inclusive work ...

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All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in Union, NJ

Weekend Helpdesk information

See Union, NJ salary details

$12

$23

$34

How much do weekend helpdesk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for weekend helpdesk in Union, NJ is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.44 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Union, NJ? The most popular types of Helpdesk jobs in Union, NJ are:
What are popular job titles related to Weekend Helpdesk jobs in Union, NJ? For Weekend Helpdesk jobs in Union, NJ, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Union, NJ look for? The top searched job categories for Weekend Helpdesk jobs in Union, NJ are:
What cities near Union, NJ are hiring for Weekend Helpdesk jobs? Cities near Union, NJ with the most Weekend Helpdesk job openings:
Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Union, NJ as of July 2026, with employment types broken down into 14% Locum Tenens, 76% Full Time, 6% Part Time, 2% Contract, and 2% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,070 per year, or $23.6 per hour.

Helpdesk Tier 1

TGI MAIN COMPANY

West Caldwell, NJ

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Job Title: Helpdesk Tier 1

iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support Professional for an immediate opening, focusing on delivering remote client support over the phone.

The ideal candidate will possess relevant experience in a high-paced Business IT Support Environment. A positive attitude, strong customer service orientation, and the ability to effectively follow through on customer requests and support issues are essential. Demonstrating exemplary work ethic, consistent performance, reliability, and punctuality are our top priorities.

Candidates should exhibit strong organizational skills, the capacity to prioritize multiple tasks, and the ability to thrive under pressure and tight deadlines. Flexibility in scheduling is required to accommodate project deadlines, urgent issues, and after-hour maintenance calls. Detail-oriented individuals who understand the significance of proper documentation and time logging in a professional services environment will excel in this role.

*If you have less than 2 years of IT experience, please refrain from submitting your resume*

Responsibilities:

  • Proficiency in Ticketing Systems and Monitoring Software is advantageous.
  • Handling Managed Solutions from various providers.
  • Competency in Computer Hardware.
  • Troubleshooting Software Issues.
  • Installation, configuration, and troubleshooting of Network/Local Printers, scanners, and other peripherals.
  • Strong background in Windows 10/11.
  • Exposure to Office 365.
  • Desktop support expertise, particularly in resolving issues with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Installation and management of software, including updates and tools.
  • Providing customer service support over the phone.
  • Remote support knowledge.
  • Networking and troubleshooting proficiency.
  • Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365.
  • General understanding of IT Support client handling and various customer service scenarios.
  • Setting up mobile devices from different vendors with diverse requirements.
  • Responsibilities and duties may evolve and be reassigned based on company priorities and business requirements.
  • Successful candidates will possess excellent communication skills, the ability to thrive under pressure and deadlines, and adept handling of complex customer situations.

Requirements:

  • Excellent written and verbal communication skills.
  • Strong troubleshooting abilities and the capacity to follow instructions.
  • Proficient documentation skills, including the creation of standard operating procedures.
  • Ability to handle multiple priorities and respond urgently to situations requiring quick resolutions.
  • Professional demeanor.
  • Strong service orientation.

Job Type: Full-time

Salary: $50,000.00 - $60,000.00 per year

Benefits: Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)

Schedule: Monday to Friday

Work Location: In-person (775 Passaic Ave, West Caldwell, NJ 07006)

EEO Statement   

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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