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Weekend Helpdesk Jobs in Hammond, IN (NOW HIRING)

Magicforce

Helpdesk Analyst

Chicago, IL

$30 - $40/hr

Supports the Hospital Information Systems Customer Service Team in projects and assists in processing issues reported to the Bureau's Help Desk via telephone calls, walk-ins, voice mails, faxes, and ...

TEKsystems

Helpdesk Support Specialist

Chicago, IL · Hybrid

$18 - $20/hr

Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk,Troubleshooting Additional Skills & Qualifications Experience leading small projects or process ...

TEKsystems

Helpdesk Support Specialist

Chicago, IL · Hybrid

$18 - $20/hr

Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk,Troubleshooting Additional Skills & Qualifications Experience leading small projects or process ...

Sonoma Consulting Inc.

Helpdesk/Desktop Technician

Chicago, IL · On-site

$20.75 - $26.50/hr

... k ticketing system LAN Support, basic networking support Exchange/Outlook support and Active ... weekends when necessary Must be a team player with good communication skills Must be detail ...

Next Step Systems

Helpdesk Technician, Level 2

Chicago, IL · On-site

$20.50 - $27.75/hr

Helpdesk Technician, Level 2, Chicago, IL Summary: This Helpdesk Technician, Level 2 job will provide hands-on technical support related to computer systems, hardware, or software. It will require ...

SpotOn

IT Helpdesk II

Chicago, IL · On-site

$27 - $32/hr

Helpdesk Technicians support Spot On Employees and Contractors requiring attention to confidentiality. This is a generalist role involving a broad range of tasks. Level II Technicians focus on ...

K2 Staffing

Helpdesk Support Level II+

Oak Park, IL

$19.75 - $26.50/hr

Summary Our client is a leading IT Solutions Company in the Chicago area (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician . An IT Technicians role is to ensure system ...

SpotOn: Sales

IT Helpdesk II

Chicago, IL · On-site

Helpdesk Technicians support Spot On Employees and Contractors requiring attention to confidentiality. This is a generalist role involving a broad range of tasks. Level II Technicians focus on ...

Impact Business Technology

Be Seen First

IT Helpdesk Technician

Chicago, IL · On-site

$50K - $60K/yr

We are seeking an IT Helpdesk Technician to join our team! You will resolve computer-related issues for our clients through telephone, remote support or on-site. Responsibilities: * Perform scheduled ...

Help at Home

Direct Support Professional

Portage, IN · On-site

$17/hr

Have availability evenings and weekends Help at Home is hiring caring and dependable people to support individuals with intellectual and developmental disabilities in their homes and communities. Why ...

Baskin Robbins

Crew Member

Chicago, IL · On-site

$12.25 - $16.25/hr

We are currently hiring for Part Time Mornings and Weekends Weekend Help! Mornings and Afternoon Closes (No late nights) Dunkin' - Inside te Gas n Wash 4957 S Central, Chicago, IL 60638 Chicagoland ...

Dunkin

Crew Member

Chicago, IL · On-site

$12.25 - $16.25/hr

We are currently hiring for Part Time Mornings and Weekends Weekend Help! Mornings and Afternoon Closes (No late nights) Dunkin' - Inside te Gas n Wash 4957 S Central, Chicago, IL 60638 Chicagoland ...

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All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in Hammond, IN

Weekend Helpdesk information

See Hammond, IN salary details

$12

$22

$32

How much do weekend helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for weekend helpdesk in Hammond, IN is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Hammond, IN?

The most popular types of Helpdesk jobs in Hammond, IN are:

What are popular job titles related to Weekend Helpdesk jobs in Hammond, IN?

For Weekend Helpdesk jobs in Hammond, IN, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Hammond, IN look for?

The top searched job categories for Weekend Helpdesk jobs in Hammond, IN are:

What cities near Hammond, IN are hiring for Weekend Helpdesk jobs?

Cities near Hammond, IN with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you

Helpdesk Analyst

Magicforce

Chicago, IL

$30 - $40/hr

Contractor

Posted 20 days ago

Job description

POSITION SUMMARY: This position must meet all the requirements of a System Analyst II as well as specific detailed functions explained below in the qualifications section for the HIS department. Supports the Hospital Information Systems Customer Service Team in projects and assists in processing issues reported to the Bureau's Help Desk via telephone calls, walk-ins, voice mails, faxes, and emails- escalating issues through proper channels.

JOB DUTIES (List in order of importance)

1. Provide friendly and efficient Customer Service.

2. Provide clerical, administrative, and organizational support as authorized by the Help Desk Manager.

3. Maintain Help Desk Manuals, updating contact and location sheets and compiling support policies and procedures as needed by Help Desk Manager.

a. Answer, log, and track issues/requests as received.

b. Evaluate the severity of the customer's issue or request.

c. Attempt to solve problems over the phone whenever possible and practical

d. Assign calls to appropriate individual(s) or queue based upon information gathered.

e. Follow up with customer to confirm that: issues have been resolved in a satisfactory manner or; communicate what action(s) have been taken to reach a resolution.

4. Function as a team player.

QUALIFICATIONS

1. Strong customer focus and excellent communication skills,

2. Must, possess an Associate Degree or 2 years of college level courses.

3. Must possess 2 +years’ experience working in a Help Desk environment.

4. Must possess experience utilizing remote control tools in an effort to resolve problems.

5. A + certification preferred.

6. Work experience in a health care environment is preferred.

7. Must demonstrate the ability to pay close attention to detail.

8. Ability and willingness to follow procedures and contribute to improving processes.