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Weekend Helpdesk Jobs in Berlin, CT (NOW HIRING)

Helpdesk Support

East Hartford, CT ยท On-site

$19.75 - $26.50/hr

... weekend work will come up. Benefits Why join us? Work that saves lives You'll keep the Help Desk ... running behind Acusensus's road safety enforcement solutions deployed across the US to reduce road ...

Helpdesk Support

East Hartford, CT ยท On-site

$19.75 - $26.50/hr

... weekend work will come up. Benefits Why join us? Work that saves lives You'll keep the Help Desk ... running behind Acusensus's road safety enforcement solutions deployed across the US to reduce road ...

Helpdesk Support

East Hartford, CT ยท Remote

$19.75 - $26.50/hr

... weekend work will come up. Benefits Why join us? Work that saves lives You'll keep the Help Desk ... running behind Acusensus's road safety enforcement solutions deployed across the US to reduce road ...

Helpdesk Technician

Weatogue, CT ยท On-site

$65K - $70K/yr

AND MORE The Helpdesk Technician will provide reliable, hands-on IT support to corporate staff and property-level site teams. The ideal candidate brings 6-8 years of helpdesk/desktop support ...

AND MORE The Helpdesk Technician will provide reliable, hands-on IT support to corporate staff and property-level site teams. The ideal candidate brings 6-8 years of helpdesk/desktop support ...

Escalate issues outside your skill set promptly to help ensure timely client resolution. * Maintain ... weekends, and overnight travel may be required. Adnet Technologies, a New Charter Company, is ...

Escalate issues outside your skill set promptly to help ensure timely client resolution. * Maintain ... weekends, and overnight travel may be required. Adnet Technologies, a New Charter Company, is ...

Junior Associate, Compliance HelpDesk

Hartford, CT ยท On-site

$18.75 - $25.25/hr

Then our ICN Compliance Help Desk (CHD) may be the right fit for you! Recruiting for this role ends on 9/30/2026. Work you'll do As a Junior Associate, Compliance HelpDesk, you will be responsible ...

Then our ICN Compliance Help Desk (CHD) may be the right fit for you! Recruiting for this role ends on 9/30/2026. Work you'll do As a Junior Associate, Compliance HelpDesk, you will be responsible ...

Mover / Helper

Hartford, CT ยท On-site

$20 - $150/day

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

Help Desk Technician

East Granby, CT ยท On-site

$20 - $27/hr

The Help Desk Technician will provide technical assistance and training to employees while ... Flexibility to work nights, weekends, and on-call hours as needed. * Excellent customer service ...

Help Desk Technician

East Granby, CT ยท On-site

$26 - $32/hr

The Help Desk Technician will provide technical assistance and training to employees while ... Flexibility to work nights, weekends, and on-call hours as needed. * Excellent customer service ...

From lateral moves and promotions to a new career field, we can help you shape (and own) your ... May be asked to work mornings, afternoons, nights, and/or weekends based on the facility's needs.

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Weekend Helpdesk information

See Berlin, CT salary details

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How much do weekend helpdesk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for weekend helpdesk in Berlin, CT is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.72 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are popular job titles related to Weekend Helpdesk jobs in Berlin, CT?

For Weekend Helpdesk jobs in Berlin, CT, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Berlin, CT look for?

The top searched job categories for Weekend Helpdesk jobs in Berlin, CT are:

What cities near Berlin, CT are hiring for Weekend Helpdesk jobs?

Cities near Berlin, CT with the most Weekend Helpdesk job openings:

Helpdesk Support

Acusensus United States

East Hartford, CT โ€ข On-site

$19.75 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

About us
Acusensus pioneers intelligent road safety enforcement solutions that can be rapidly deployed to address road safety challenges. Our mission is simple: changing behaviours, saving lives. Using advanced AI and hardware technology, we deliver fixed-location, trailer-based, and vehicle-based enforcement solutions for governments across Australia, the US, the UK, and New Zealand. Founded in 2018, we've grown into a genuinely global technology company — and we're looking for people who want their work to matter.

About the role
You'll be the frontline of our Help Desk operation, supporting a 24/7 roster and ensuring our enforcement technology stays online, accurate, and ready to deliver prosecutable evidence when it matters.

What you'll do:

  • Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of contact.
  • Monitor alarms and system performance indicators across deployed assets.
  • Deliver remote support for trailer and vehicle setup and certification operations.
  • Troubleshoot remote camera systems and manage L1 responses, from power cycling to database changes.
  • Document responses and findings clearly for L2 escalation.
  • Support onboarding and training of new Help Desk team members.
  • Maintain accurate records and contribute ideas to improve Help Desk processes.

Requirements

About you
You're organised, technically curious, and calm under pressure and known as someone who genuinely enjoys solving problems and keeping systems running.

You'll bring:

  • Minimum 3 years of help desk or technical support experience.
  • Technical proficiency in Help Desk requirements and methodologies.
  • Experience with remote troubleshooting and day-to-day support workflows.
  • Experience working with ticketing systems.
  • Experience supporting operations teams and field road safety trailer operators.
  • Motivation and drive with a passion for delivering a high level of service.
  • Availability to work rotating shifts.
  • Strong active listening, attention to detail, and problem-solving skills.
  • Well-developed interpersonal and communication skills.
  • Solid numerical and analytical ability.
  • Eligibility to work in the United States.
  • Willingness to undergo pre-employment checks.

Desirable:

  • Experience supporting hardware-connected systems such as cameras or vehicles.
  • Experience with Linux operating systems.
  • Experience with AWS.
  • Willingness to learn basic electrical/mechanical assembly and repairs.

A quick note on the realities of the role: this position supports a 24/7 operation, so early mornings, evenings, or weekend work will come up.

Benefits

Why join us?

Work that saves lives
You'll keep the Help Desk running behind Acusensus's road safety enforcement solutions deployed across the US to reduce road fatalities and injuries.

Hands-on technical variety
From remote camera troubleshooting to trailer/vehicle setup support and database changes, no two shifts look the same and you'll build real technical depth in Linux and AWS environments along the way.

Benefits

  • Medical, dental and vision
  • 401k
  • PTO starting at 10 days per year

Ready to be part of our mission? Apply now.
Visit www.acusensus.com.au/careers or submit your application directly through this advertisement. If you have any questions or would like to discuss the role in greater detail, please email careers@acusensus.com.


Acusensus is building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to drive positive change. We're committed to fostering an environment where creativity and authenticity are celebrated. No matter your background, if you're passionate about making a difference, we encourage you to apply.