LHH Recruitment is partnered with a growing company in Chandler, AZ that is looking for a Help Desk Technician to join their team. This is a onsite Monday through Friday 8am to 5pm Contract with potential for hire. Pay range is $21-$23 depending on experience + education. The Helpdesk Technician provides first-level technical support to end users, ensuring timely and effective resolution of hardware, software, and network issues. This role is also responsible for the configuration, security setup, and user training related to Microsoft OneDrive and SharePoint, supporting the organizations efforts to maintain a secure and efficient cloud collaboration environment. Job duties:
- Provide daily technical support to staff for desktop systems, applications, and network connectivity.
- Troubleshoot and resolve issues with Windows PCs, printers, mobile devices, and software applications.
- Set up and configure new hardware, operating systems, and standard applications.
- Administer and support Microsoft OneDrive and SharePoint environments, including user provisioning, permission management, and security configuration.
- Develop and deliver training and documentation to end users on secure and effective use of OneDrive and SharePoint.
- Maintain accurate records of issues, solutions, and asset inventory within the helpdesk ticketing system.
- Prepare reports by collecting, analyzing, and summarizing information and trends from helpdesk software. Review these reports to identify recurring patterns of issues related to equipment, systems, or users. Provide management with regular reports detailing the number of work orders processed, their locations, and the types of problems resolved.
- Participate in projects to improve IT processes, enhance system performance, and increase end-user satisfaction
Requirements: High School Diploma or equivalent Four years of experience, or a combination of education and experience, in computer support Strong proficiency in the Microsoft suite of products.
Service Desk and technical support Bilingual is a plus but not required If you are interested apply now!
Pay Details: $21.00 to $23.00 per hour
Search managed by: Morgan Ross
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity
Employer/Veterans/DisabledMilitary connected talent encouraged to apply
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