Five years of relevant work experience with HS Diploma will be considered in lieu of a Degree * 5+ years experience working in a Customer Service facing role providing IT helpdesk, service desk or ...
Five years of relevant work experience with HS Diploma will be considered in lieu of a Degree * 5+ years experience working in a Customer Service facing role providing IT helpdesk, service desk or ...
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Level 1 Helpdesk / On-Site Support Technician
Athens, GA · On-site
$38K - $45K/yr
Evening and weekend availability may be required. Responsibilities * Respond to and resolve service tickets through our MSP helpdesk platform * Provide remote and on-site technical support to clients
Quick apply
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Level 1 Helpdesk / On-Site Support Technician
Athens, GA · On-site
$38K - $45K/yr
Evening and weekend availability may be required. Responsibilities * Respond to and resolve service tickets through our MSP helpdesk platform * Provide remote and on-site technical support to clients
Old Republic Bitco is seeking a Senior IT Service Desk Technician to join our office located in ... helping employees effectively utilize the technology services required to perform their work. You ...
Old Republic Bitco is seeking a Senior IT Service Desk Technician to join our office located in ... helping employees effectively utilize the technology services required to perform their work. You ...
Old Republic Bitco is seeking a Senior IT Service Desk Technician to join our office located in ... helping employees effectively utilize the technology services required to perform their work. You ...
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Old Republic Bitco is seeking a Senior IT Service Desk Technician to join our office located in ... helping employees effectively utilize the technology services required to perform their work. You ...
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Front Desk
Lawrenceville, GA · On-site
$20 - $22/hr
... helpful, and professional experience, whether in person, over the phone, or via text. The ideal ... No nights, weekends, or holiday shifts * Accrued Paid Time Off (PTO) * Paid holidays, including the ...
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Front Desk
Lawrenceville, GA · On-site
$20 - $22/hr
... helpful, and professional experience, whether in person, over the phone, or via text. The ideal ... No nights, weekends, or holiday shifts * Accrued Paid Time Off (PTO) * Paid holidays, including the ...
Front Desk
$15.25 - $19.75/hr
... quality, and help maintain the inviting charm of our inn. Retired teachers and service ... Flexible shifts with weekend availability required (Sundays especially) * Beautiful Setting: Work ...
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Front Desk
$15.25 - $19.75/hr
... quality, and help maintain the inviting charm of our inn. Retired teachers and service ... Flexible shifts with weekend availability required (Sundays especially) * Beautiful Setting: Work ...
Front Desk Part-Time Associate
Commerce, GA · On-site
$13 - $16.75/hr
Help with equipment usage and direct members to the right resources. Administrative Tasks: Check-in ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Commerce, GA · On-site
$13 - $16.75/hr
Help with equipment usage and direct members to the right resources. Administrative Tasks: Check-in ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
IT Support Technician
Suwanee, GA · On-site
$45K - $55K/yr
This role supports help desk operations as part of the local team and serves as a resource for help ... Participate in on-call and after-hours support rotation, including weekends * Complete accurate ...
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IT Support Technician
Suwanee, GA · On-site
$45K - $55K/yr
This role supports help desk operations as part of the local team and serves as a resource for help ... Participate in on-call and after-hours support rotation, including weekends * Complete accurate ...
HelpDesk Support - Tier 1 (In Person - Not a Remote Opportunity)
Flowery Branch, GA · On-site
$18.25 - $24.75/hr
Job Summary: Under direct supervision, provides assistance to computer system users. Answers questions or resolves computer problems for clients in person, via telephone, email or from remote ...
New
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HelpDesk Support - Tier 1 (In Person - Not a Remote Opportunity)
Flowery Branch, GA · On-site
$18.25 - $24.75/hr
Job Summary: Under direct supervision, provides assistance to computer system users. Answers questions or resolves computer problems for clients in person, via telephone, email or from remote ...
New
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Commerce, GA · On-site
$13 - $16.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Commerce, GA · On-site
$13 - $16.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Commerce, GA · On-site
$13 - $16.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Commerce, GA · On-site
$13 - $16.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Commerce, GA · On-site
$13 - $16.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Commerce, GA · On-site
$13 - $16.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Part-Time Associate
Athens, GA · On-site
$12.25 - $15.75/hr
Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Ability to work flexible hours, including evenings and weekends. * High school diploma or ...
Front Desk Agent
Duluth, GA · On-site
$13 - $16.50/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...
Front Desk Agent
Duluth, GA · On-site
$13 - $16.50/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...
Front Desk Agent
Duluth, GA · On-site
$13 - $16.50/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...
Front Desk Agent
Duluth, GA · On-site
$13 - $16.50/hr
Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...
Weekend Help Desk information
See Gainesville, GA salary details
$11.88 - $13.67
2% of jobs
$13.67 - $15.47
6% of jobs
$15.47 - $17.26
12% of jobs
$17.76 is the 25th percentile. Wages below this are outliers.
$17.26 - $19.05
17% of jobs
The median wage is $20.49 / hr.
$19.05 - $20.85
16% of jobs
$20.85 - $22.64
16% of jobs
$23.54 is the 75th percentile. Wages above this are outliers.
$22.64 - $24.43
12% of jobs
$24.43 - $26.23
7% of jobs
$26.23 - $28.02
6% of jobs
$28.02 - $29.81
3% of jobs
$29.81 - $31.60
2% of jobs
$11
$21
$31
How much do weekend help desk jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for weekend help desk in Gainesville, GA is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.23 per hour, depending on experience, location, and employer.
What is a weekend help desk?
Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.
What are the key skills and qualifications needed to thrive as a weekend help desk professional?
To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.
What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?
Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?
| Aspect | Weekend Help Desk | Weekend IT Support Specialist |
|---|---|---|
| Credentials | Basic certifications (CompTIA A+, Network+) | Similar certifications, sometimes more specialized |
| Work Environment | Help desk or call center, remote or on-site | Technical support, on-site or remote, often in corporate settings |
| Employer & Industry | IT service providers, tech companies, internal support teams | IT departments, managed service providers, corporate environments |
| Search & Comparison Intent | Looking for weekend tech support roles | Seeking specialized IT support roles on weekends |
Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.
What are the most commonly searched types of Help Desk jobs in Gainesville, GA?
The most popular types of Help Desk jobs in Gainesville, GA are:
What are popular job titles related to Weekend Help Desk jobs in Gainesville, GA?
For Weekend Help Desk jobs in Gainesville, GA, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Gainesville, GA look for?
The top searched job categories for Weekend Help Desk jobs in Gainesville, GA are:
What cities near Gainesville, GA are hiring for Weekend Help Desk jobs?
Cities near Gainesville, GA with the most Weekend Help Desk job openings:
Full-time
Re-posted 14 days ago
Job description
Do you want to be a key team player with the fastest growing currency supplier in the world? We are looking to add a Sr. Service Desk Analyst in our Alpharetta, GA location. This position is a Senior member of the Global IT Service Desk Team providing level 1 & 2 IT phone support to all associates. The role will have an impact on all associates by enabling the talent through the provisioning and support of IT Services.
Some responsibilities include:
- Develops End User facing knowledge base articles in support of a Self-Service portal.
- Drives the adoption of an End User Self-Service Portal.
- Participates in lean management program activities to document, maintain and improve IT standard work processes and procedures to enable consistent global standards and continuous improvement.
- Creates and manages all IT incidents and request utilizing the IT ticketing system
- Support for onboard & offboard activities, including provisioning and deprovisioning of user accounts
- Software deployment
- Provides phone support to all associates to ensure effective and efficient incident response and escalation.
- Remotely troubleshoots end user inquires including but not limited to hardware, software and telecommunication issues.
- Participates in assigned audit tasks to maintain a secure and compliant environment.
- Participates in Asset Management efforts of IT equipment and software licensing.
- Participates in an on-call rotation.
- Promotes and educates end users on available technologies
- Manage tickets to established SLA and KPI's
- Determine the correct level of urgency and impact for each incident or request
- Provide regular communicaiton and escalation of issues to IT leadership
Qualifications:
- Associates Degree or International Advanced Diploma in Computer Science, Computer Engineering, or MIS.Bachelor's degree preferred. Five years of relevant work experience with HS Diploma will be considered in lieu of a Degree
- 5+ years experience working in a Customer Service facing role providing IT helpdesk, service desk or desktop support services.
- 5+ years experience providing IT remote support for Windows based clients in an enterprise environment
- Ability to work flexible hours, 6am - 3pm or 9am - 6pm, or a combination of both
- Excellent oral and written communication
- Good technical skills with a focus on exceeding customer expectations and improving the customer experience
- Ability to clearly communicate technical issues to non-technical people in a friendly and positive manner
- Ability to work under pressure, remain calm and defuse situations
- Experience providing IT phone support
- Experience working with remote control support tools
- Ability to follow standard work instructions
- Good analytical and troubleshooting skills to quickly diagnose technical issues
- Working knowledge of Windows operating systems and client connectivity
- Experience creating and managing user accounts in Windows Active Directory and Microsoft Exchange
- Experience with file and folder permissions
- Good understanding of client computer and server network connectivity
- Ability to ensure quick and accurate entry of service request details.
Desired:
- Relevant technical certifications from companies such as Microsoft or CompTIA is a plus
- Understanding of ITIL, certification is a plus