ZipRecruiter

Log In

1

Weekend Epic Help Desk Jobs in Iowa (NOW HIRING)

AMN Healthcare Allied

Travel MRI Technologist

Des Moines, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... weekend EPIC Radiant experience is required, and Level I trauma experience is highly preferred ... helping healthcare organizations provide quality patient care that continually evolves to make ...

Dave & Buster

Front Desk / Host

Davenport, IA · On-site

$13.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with ...

Genesis Health Clubs

Front Desk Associate

Des Moines, IA · On-site

$10/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Available to work weekends and evenings and holidays * Must hold current CPR certification or ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Genesis Health Clubs

Front Desk Associate

Clive, IA · On-site

$10/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Available to work weekends and evenings and holidays * Must hold current CPR certification or ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Dave & Buster

Front Desk / Host

Des Moines, IA · On-site

$7.25 - $11.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with ...

Dave & Buster

Front Desk - Host

Davenport, IA · On-site

$13.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with ...

next page

Showing results 1-20

All JobsEpic Help Desk JobsWeekend Epic Help Desk JobsWeekend Epic Help Desk Jobs in Iowa

Weekend Epic Help Desk information

What is a Weekend Epic Help Desk?

A Weekend Epic Help Desk is a specialized IT support service that assists healthcare professionals with issues related to the Epic electronic health record (EHR) system during weekends. Staffed by knowledgeable technicians, this help desk addresses problems such as login issues, system errors, workflow support, and troubleshooting for users working outside of regular business hours. The goal is to ensure continuous, reliable access to patient records and support critical clinical operations when standard weekday support may not be available.

What are the key skills and qualifications needed to thrive as a Weekend Epic Help Desk professional?

To thrive as a Weekend Epic Help Desk professional, you need strong problem-solving abilities, knowledge of healthcare workflows, and experience with the Epic electronic health record (EHR) system, often supported by relevant Epic certifications or healthcare IT experience. Proficiency with ticketing systems, remote desktop tools, and Epic modules such as Hyperspace or MyChart is typically required. Excellent communication, patience, and the ability to stay calm under pressure are essential soft skills for assisting users and coordinating with technical teams during off-hours. These skills ensure timely resolution of technical issues, minimize disruptions to patient care, and provide effective support during critical weekend shifts.

What are some common challenges faced by Weekend Epic Help Desk staff, and how can they prepare for them?

Weekend Epic Help Desk staff often encounter high call volumes and urgent issues, as many healthcare providers rely on timely support outside standard business hours. A key challenge is troubleshooting complex problems with limited access to in-person resources or escalations. To prepare, it's important to develop strong communication and problem-solving skills, familiarize yourself with the most frequent Epic system issues, and stay updated on organizational protocols. Collaborating closely with on-call technical teams and documenting issues clearly can also help ensure smooth transitions and effective resolutions.

What is the difference between Weekend Epic Help Desk vs Weekend IT Support Specialist?

AspectWeekend Epic Help DeskWeekend IT Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site or remote technical support
Industry UsageIT service providers, tech companiesIT departments, tech firms
Common Search IntentTechnical troubleshooting, customer supportHardware/software issues, user assistance

The Weekend Epic Help Desk and Weekend IT Support Specialist roles both involve technical support, but the Help Desk typically focuses on customer service and troubleshooting via phone or remote tools, while the IT Support Specialist may handle more hardware and software issues directly. Both roles require similar certifications and are common in IT service environments, making them closely related but distinct in daily tasks.

What are popular job titles related to Weekend Epic Help Desk jobs in Iowa?

For Weekend Epic Help Desk jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Weekend Epic Help Desk jobs in Iowa look for?

The top searched job categories for Weekend Epic Help Desk jobs in Iowa are:

What cities in Iowa are hiring for Weekend Epic Help Desk jobs?

Cities in Iowa with the most Weekend Epic Help Desk job openings:

Weekend Epic Help Desk jobs near you
Infographic showing various Weekend Epic Help Desk job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

IT Help Desk Analyst

Palmer College of Chiropractic

Davenport, IA

Full-time

Posted 18 days ago

Job description

Palmer College of Chiropractic is looking for an IT Help Desk Analyst!

The Help Desk Analyst is a member of the College Technical support team. This position is responsible for resolving computer hardware and software services issues as well as managing classroom audio-visual (AV) equipment for the College. Additionally, this position is responsible for providing expertise, training, coordination and support of all academic technologies including, but not limited to, student and faculty laptop computers, student and faculty software and College AV equipment.

ORGANIZATIONAL RELATIONSHIPS

  • Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and college personnel as necessary.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Maintain, analyze and repair hardware and software systems.
  • Responsible for daily help desk functions, addressing all incoming support requests via email, phone, remote access and in person trainings.
  • Troubleshoot and problem solve key issues and escalate complex issues only when no resolution is identified.
  • Set up and configure new systems, new applications and assist in the management of all the College’s current application upgrades.
  • Coordinates activities in support of user training and assistance requests for all programs.
  • Trains users in learning new College provided applications and assists in problem-solving for applications issues.
  • Maintains records, logs and reports of assistance.
  • Maintains network and PC preventive maintenance logging efforts to ensure network and data integrity.
  • Tests new software applications and recommends purchases where required.
  • Update the Knowledge Base with solutions as appropriate.
  • Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to receive, express and determine accuracy of detailed information that is transmitted visually and verbally;
  • Ability to perform multiple assigned duties with time pressures and frequent interruptions;
  • Ability to communicate effectively in writing and orally to read, receive, express and determine accuracy of detailed information;
  • Ability to work independently and autonomously and concentrate for extended periods of time;
  • Ability to extensively, frequently and competently use computers, related application software programs, other necessary IT equipment and general office equipment, using the computer screen to read pertinent information on the screen while also adjusting to distance and depth perception;
  • Ability to analyze and resolve difficult problems; and
  • Ability to work various hours, including weekends and evenings as job requires.

EDUCATION AND EXPERIENCE

  • Associates degree in Computer Science, Microcomputer Applications or related field; Minimum of 2 years of providing technical support in a helpdesk or desktop support environment, or an equivalent combination of experience.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

  • Perform sedentary to light work in a ventilated, lighted and temperaturecontrolled office setting.
  • Frequent need to stand, stoop, walk, sit, lift light objects (up to 25 pounds) and perform other similar actions during the workday.
  • Repetitive movement of hands and fingers, typing and/or writing.
  • Lift and carry a minimum of 25 pounds.

Apply