This position requires a split shift: 20 hours on Weekdays and 20 hours on Weekends. The candidate ... Ability to follow directions from Help Desk, Service Desk, or scripts using standard methods ...
Quick apply
This position requires a split shift: 20 hours on Weekdays and 20 hours on Weekends. The candidate ... Ability to follow directions from Help Desk, Service Desk, or scripts using standard methods ...
Customer Service Desk evenings / weekends
Avon, CT · On-site
$17 - $20/hr
Do you enjoy helping people and making them feel welcomed? This is the customer service role for you. The Service Desk is the hub for customer service, fitness & wellness program information . You ...
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Customer Service Desk evenings / weekends
Avon, CT · On-site
$17 - $20/hr
Do you enjoy helping people and making them feel welcomed? This is the customer service role for you. The Service Desk is the hub for customer service, fitness & wellness program information . You ...
Front Desk Agent
Stamford, CT · On-site
$15.25 - $19.25/hr
Are you a friendly, energetic, reliable person who genuinely enjoys helping people? We are looking ... Flexible and willing to work different shifts, including weekends and holidays * Qualifications
Front Desk Agent
Stamford, CT · On-site
$15.25 - $19.25/hr
Are you a friendly, energetic, reliable person who genuinely enjoys helping people? We are looking ... Flexible and willing to work different shifts, including weekends and holidays * Qualifications
Front Desk Agent
Stamford, CT · On-site
$18/hr
Are you a friendly, energetic, reliable person who genuinely enjoys helping people? We are looking ... Flexible and willing to work different shifts, including weekends and holidays * Qualifications
Front Desk Agent
Stamford, CT · On-site
$18/hr
Are you a friendly, energetic, reliable person who genuinely enjoys helping people? We are looking ... Flexible and willing to work different shifts, including weekends and holidays * Qualifications
Front Desk Supervisor
Groton, CT · On-site
$17 - $22/hr
Evening and Weekend availability is required. ESSENTIAL JOB FUNCTIONS * Monitors and ensures ... Initiative - Asks for and offers help when needed * Innovation - Generates suggestions for ...
Front Desk Supervisor
Groton, CT · On-site
$17 - $22/hr
Evening and Weekend availability is required. ESSENTIAL JOB FUNCTIONS * Monitors and ensures ... Initiative - Asks for and offers help when needed * Innovation - Generates suggestions for ...
Administrative Coordinator - Posting for Southern New England ENT Employees Only
New Haven, CT · On-site
Assign front desk staff to work the Epic referral and registration correction work queues and ... Troubleshoot all front desk computer issues, and serves as point person to assist with any Helpdesk ...
Administrative Coordinator - Posting for Southern New England ENT Employees Only
New Haven, CT · On-site
Assign front desk staff to work the Epic referral and registration correction work queues and ... Troubleshoot all front desk computer issues, and serves as point person to assist with any Helpdesk ...
Travel CT Technologist
Waterbury, CT · On-site
... Epic Travel Staffing is hiring a Travel - CT Technologist Shift : Variable Mid / 12p-8:30p, 3p-11:30p, 8x5, 40hrs per week Length : 13 weeks Every other weekend scheduled to work, and help with ...
Travel CT Technologist
Waterbury, CT · On-site
... Epic Travel Staffing is hiring a Travel - CT Technologist Shift : Variable Mid / 12p-8:30p, 3p-11:30p, 8x5, 40hrs per week Length : 13 weeks Every other weekend scheduled to work, and help with ...
If you enjoy helping patients, staying organized, and keeping a busy front desk running smoothly ... No evenings or weekends * Opportunity for permanent hire * Professional, team-oriented work ...
Quick apply
If you enjoy helping patients, staying organized, and keeping a busy front desk running smoothly ... No evenings or weekends * Opportunity for permanent hire * Professional, team-oriented work ...
Front Desk / Host
Milford, CT · On-site
$14 - $18.75/hr
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with ...
Front Desk / Host
Milford, CT · On-site
$14 - $18.75/hr
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with ...
Front Desk / Host
Manchester, CT · On-site
$14.25 - $19/hr
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with ...
Front Desk / Host
Manchester, CT · On-site
$14.25 - $19/hr
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with ...
Front Desk / Host
Milford, CT · On-site
$14 - $18.75/hr
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with ...
Front Desk / Host
Milford, CT · On-site
$14 - $18.75/hr
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with ...
Mass Posting - Front Desk Sales
Glastonbury, CT · On-site
$17 - $19/hr
You will help create an outstanding CRG experience by delivering excellent customer service while ... Requirements: * Flexible schedule - ability to work nights, weekends, early mornings, and some ...
Mass Posting - Front Desk Sales
Glastonbury, CT · On-site
$17 - $19/hr
You will help create an outstanding CRG experience by delivering excellent customer service while ... Requirements: * Flexible schedule - ability to work nights, weekends, early mornings, and some ...
Medical Receptionist
$25 - $28/hr
... desk and administrative support as needed. Required Qualifications * Previous Epic experience ... They are proactive, dependable, adaptable, and willing to step in wherever needed to help the ...
New
Quick apply
Medical Receptionist
$25 - $28/hr
... desk and administrative support as needed. Required Qualifications * Previous Epic experience ... They are proactive, dependable, adaptable, and willing to step in wherever needed to help the ...
New
Medical Receptionist
Groton, CT · On-site
$25 - $28/hr
... desk and administrative support as needed. Required Qualifications * Previous Epic experience ... They are proactive, dependable, adaptable, and willing to step in wherever needed to help the ...
New
Quick apply
Medical Receptionist
Groton, CT · On-site
$25 - $28/hr
... desk and administrative support as needed. Required Qualifications * Previous Epic experience ... They are proactive, dependable, adaptable, and willing to step in wherever needed to help the ...
New
Cardiology Medical Secretary
New Haven, CT · On-site
$19 - $23.25/hr
Contacts help desk or service companies as necessary. 5. Always uses equipment appropriately and ... Proficient computer skills; willing to learn Epic and medical office workflow. SPECIAL SKILLS ...
Cardiology Medical Secretary
New Haven, CT · On-site
$19 - $23.25/hr
Contacts help desk or service companies as necessary. 5. Always uses equipment appropriately and ... Proficient computer skills; willing to learn Epic and medical office workflow. SPECIAL SKILLS ...
Cardiology Medical Secretary
New Haven, CT · On-site
$19 - $23.25/hr
Contacts help desk or service companies as necessary. 5. Always uses equipment appropriately and ... Proficient computer skills; willing to learn Epic and medical office workflow. SPECIAL SKILLS ...
Cardiology Medical Secretary
New Haven, CT · On-site
$19 - $23.25/hr
Contacts help desk or service companies as necessary. 5. Always uses equipment appropriately and ... Proficient computer skills; willing to learn Epic and medical office workflow. SPECIAL SKILLS ...
Cardiology Medical Secretary
$19 - $23.25/hr
Contacts help desk or service companies as necessary. 5. Always uses equipment appropriately and ... Proficient computer skills; willing to learn Epic and medical office workflow. SPECIAL SKILLS ...
Cardiology Medical Secretary
$19 - $23.25/hr
Contacts help desk or service companies as necessary. 5. Always uses equipment appropriately and ... Proficient computer skills; willing to learn Epic and medical office workflow. SPECIAL SKILLS ...
$18.50/hr
Help students with purchases, including retail, mat/towel rentals, water, and yoga products; upsell ... Requires early morning, evening, weekend, and/or holiday availability depending on studio needs
$18.50/hr
Help students with purchases, including retail, mat/towel rentals, water, and yoga products; upsell ... Requires early morning, evening, weekend, and/or holiday availability depending on studio needs
Director of Information Technology
$90K - $110K/yr
Schedules are flexible, may include early mornings, evenings, overnights, weekdays, weekends ... Manage Help Desk system and ensure timely resolution of user-reported issues. * Ensure mobile and ...
Quick apply
Director of Information Technology
$90K - $110K/yr
Schedules are flexible, may include early mornings, evenings, overnights, weekdays, weekends ... Manage Help Desk system and ensure timely resolution of user-reported issues. * Ensure mobile and ...
Technology Support Specialist
Kent, CT · On-site
$25 - $27.50/hr
Occasional evening and/or weekend work, as needed. This is an in-person position. Hourly, Staff ... This position is an active member of the Technology Department's help desk team, sharing coverage ...
Technology Support Specialist
Kent, CT · On-site
$25 - $27.50/hr
Occasional evening and/or weekend work, as needed. This is an in-person position. Hourly, Staff ... This position is an active member of the Technology Department's help desk team, sharing coverage ...
Weekend Epic Help Desk information
What is a Weekend Epic Help Desk?
A Weekend Epic Help Desk is a specialized IT support service that assists healthcare professionals with issues related to the Epic electronic health record (EHR) system during weekends. Staffed by knowledgeable technicians, this help desk addresses problems such as login issues, system errors, workflow support, and troubleshooting for users working outside of regular business hours. The goal is to ensure continuous, reliable access to patient records and support critical clinical operations when standard weekday support may not be available.
What are the key skills and qualifications needed to thrive as a Weekend Epic Help Desk professional?
To thrive as a Weekend Epic Help Desk professional, you need strong problem-solving abilities, knowledge of healthcare workflows, and experience with the Epic electronic health record (EHR) system, often supported by relevant Epic certifications or healthcare IT experience. Proficiency with ticketing systems, remote desktop tools, and Epic modules such as Hyperspace or MyChart is typically required. Excellent communication, patience, and the ability to stay calm under pressure are essential soft skills for assisting users and coordinating with technical teams during off-hours. These skills ensure timely resolution of technical issues, minimize disruptions to patient care, and provide effective support during critical weekend shifts.
What are some common challenges faced by Weekend Epic Help Desk staff, and how can they prepare for them?
Weekend Epic Help Desk staff often encounter high call volumes and urgent issues, as many healthcare providers rely on timely support outside standard business hours. A key challenge is troubleshooting complex problems with limited access to in-person resources or escalations. To prepare, it's important to develop strong communication and problem-solving skills, familiarize yourself with the most frequent Epic system issues, and stay updated on organizational protocols. Collaborating closely with on-call technical teams and documenting issues clearly can also help ensure smooth transitions and effective resolutions.
What is the difference between Weekend Epic Help Desk vs Weekend IT Support Specialist?
| Aspect | Weekend Epic Help Desk | Weekend IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, Network+ |
| Work Environment | Help desk, call centers, remote support | On-site or remote technical support |
| Industry Usage | IT service providers, tech companies | IT departments, tech firms |
| Common Search Intent | Technical troubleshooting, customer support | Hardware/software issues, user assistance |
The Weekend Epic Help Desk and Weekend IT Support Specialist roles both involve technical support, but the Help Desk typically focuses on customer service and troubleshooting via phone or remote tools, while the IT Support Specialist may handle more hardware and software issues directly. Both roles require similar certifications and are common in IT service environments, making them closely related but distinct in daily tasks.
What are the most commonly searched types of Epic Help Desk jobs in Connecticut?
The most popular types of Epic Help Desk jobs in Connecticut are:
What are popular job titles related to Weekend Epic Help Desk jobs in Connecticut?
For Weekend Epic Help Desk jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Weekend Epic Help Desk jobs in Connecticut look for?
The top searched job categories for Weekend Epic Help Desk jobs in Connecticut are:
$25/hr
Contractor
Posted 14 days ago
Job description
This position requires a split shift: 20 hours on Weekdays and 20 hours on Weekends. The candidate must be a US Citizen and be at least 18 years of age. The job is located in the Groton/New London, CT area. This is a temporary position with the possibility of becoming permanent.
Job Responsibilities- Set up computer hardware and perform basic hardware and software troubleshooting.
- Provide support for software, hardware, and networking issues on desktops, laptops, and servers.
- Maintain and support legacy products and core server products.
- Perform disk replacement on enterprise storage products.
- Install and maintain PCs, associated software, networks, servers, and peripherals.
- Support network products from operational and maintenance perspectives.
- Perform installations, moves, adds, and changes as required.
- Test and certify PCs, networks, servers, and client-approved applications.
- Provide follow-up on problems or escalate as necessary.
- Maintain professionalism in actions, demeanor, and dress.
- Ensure customer satisfaction throughout the service delivery transaction.
- Ensure client-specific Service Level Agreements are met and update incident and request tickets accordingly within the ticketing system.
- 1-3 years of experience in computer support with basic hardware and software skills.
- Good work ethic and organizational skills.
- Experience with installing, diagnosing, maintaining, and servicing computer-related products, including desktops, laptops, printers, network devices, standard software, and low-end servers at customer sites or depot locations.
- Ability to follow directions from Help Desk, Service Desk, or scripts using standard methods, techniques, and tools.
- Apply personal knowledge to resolve product support issues that cannot be addressed by the service desk.
- Handle assignments ranging from troubleshooting and repair to more complex device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
- Non-driving position, but may require driving between sites.
- Duration: 12 months with a possible extension if needed.
- Targeted start date: ASAP.
About ThreePDS
Sourced by ZipRecruiter
At ThreePDS, our mission is to provide the highest quality staffing solutions on a contract and/or permanent basis within the framework of a highly personalized and transparent approach. Our mission is to provide the highest quality staffing solutions on contract and or permanent basis within the framework of a highly personalized and transparent approach. We Partner with Clients and Candidates alike to provide the highest level of service to achieve a common goal.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Addison, TX, US
Year founded
2003