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Weekend Epic Client Systems Administrator Jobs in Minnesota

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Weekend Epic Client Systems Administrator information

What does a Weekend Epic Client Systems Administrator do?

A Weekend Epic Client Systems Administrator is responsible for managing and supporting the Epic electronic health record (EHR) system, specifically focusing on client systems such as workstations and end-user devices, during weekend shifts. Their duties include troubleshooting technical issues, deploying software updates, maintaining system performance, and ensuring secure and efficient access to Epic applications. They collaborate with IT teams and healthcare staff to resolve problems quickly and maintain optimal system functionality outside regular business hours.

What are some common challenges faced by Weekend Epic Client Systems Administrators, and how can they be managed effectively?

Weekend Epic Client Systems Administrators often encounter challenges such as managing urgent system updates, troubleshooting user access issues, and maintaining uptime during off-peak hours when support resources may be limited. Proactive communication with on-call IT teams, thorough documentation of any changes made, and strong familiarity with Epic's system configurations can help address these challenges. Additionally, being prepared to respond quickly to critical incidents and ensuring any scheduled maintenance aligns with clinical workflows are key to success in this role.

What are the key skills and qualifications needed to thrive as a Weekend Epic Client Systems Administrator, and why are they important?

To thrive as a Weekend Epic Client Systems Administrator, you need expertise in systems administration, knowledge of the Epic application suite, and often a related IT degree or relevant certifications. Familiarity with Epic Hyperspace, Windows Server, Active Directory, and remote desktop management tools is typically required, along with Epic certification for specific modules. Strong problem-solving abilities, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure reliable system performance, rapid troubleshooting, and seamless user support during critical weekend shifts in healthcare environments.

What is the difference between Weekend Epic Client Systems Administrator vs Weekend Cerner Client Systems Administrator?

AspectWeekend Epic Client Systems AdministratorWeekend Cerner Client Systems Administrator
CertificationsEpic Certified Administrator, IT certificationsCerner Certified Professional, IT certifications
Work EnvironmentHealthcare facilities using Epic EMR systemsHealthcare facilities using Cerner EMR systems
Employer & Industry UsageHospitals, clinics with Epic systemsHospitals, clinics with Cerner systems
Common Search & ComparisonEpic vs Cerner systems in healthcare IT

The Weekend Epic Client Systems Administrator and Weekend Cerner Client Systems Administrator roles both support healthcare IT systems but focus on different electronic medical record platforms. The main differences lie in the specific certifications required, the EMR systems they manage, and the healthcare organizations they serve. Both roles are essential for maintaining system performance and ensuring seamless clinical operations during weekend shifts.

What are the most commonly searched types of Epic Client Systems Administrator jobs in Minnesota? The most popular types of Epic Client Systems Administrator jobs in Minnesota are:
What are popular job titles related to Weekend Epic Client Systems Administrator jobs in Minnesota? For Weekend Epic Client Systems Administrator jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Weekend Epic Client Systems Administrator jobs in Minnesota look for? The top searched job categories for Weekend Epic Client Systems Administrator jobs in Minnesota are:
What cities in Minnesota are hiring for Weekend Epic Client Systems Administrator jobs? Cities in Minnesota with the most Weekend Epic Client Systems Administrator job openings:
Weekend Epic Client Systems Administrator jobs near you

Client Advocate - Construction

Christensen Group Inc

Eden Prairie, MN • On-site

$55K - $70K/yr

Full-time

Re-posted 9 days ago

Job description

Description:

Essential Duties and Responsibilities

Account Management

  • Provide day-to-day client management and servicing
  • Support team in handling of calls/emails and investigates questions and concerns from insured (Billing, Change Requests, Certificates, Auto ID Cards, Basic Policy questions).
  • Process incoming mail (postal, email and/or faxes) for the team and distribute to team
  • Process cancellation notices/non-payment issues; Advise Client Manager/Account Executive to handle
  • Review policies, send change request to companies, update schedules and applications, and prepare for policy delivery
  • Deliver policies as directed by Producer/Client Manager/Account Executive
  • Request and prepare policy endorsements
  • Issue certificates of insurance and deliver Special Handling Certificates to Client Manager/Account Executive
  • Process client monthly reports
  • Process premium audits and deliver disputed audits to Client Manager/Account Executive
  • Follow agency procedures for EPIC (client management system).
  • Perform other duties as assigned.


Other Duties and Responsibilities

  • Maintain culture of employee ownership – contribute time and support to agency/carrier events or activities that strengthen our culture
  • Create and maintain a positive work environment
  • Accept special assignments as directed by Department Managers
  • Support agency directives in effectively managing agency/carrier relationships
  • Work openly and constructively with team members to reinforce the importance of delivering an efficient, effective and high-quality work product
  • Represent Christensen Group in the greatest professional and ethical manner possible
  • Provide the ultimate customer experience within the boundaries of the organization’s capabilities
  • Demonstrate general knowledge of agency carriers, carrier/broker marketplace and underwriting in order to coordinate with insurance companies to address client issues and solve client problems
  • Keep management informed of known actions, written or verbal that may affect the ability to successfully perform assignments or adversely affect the Company operations
  • Contribute to creating a safe and fun learning environment
  • Commit to continued education to grow skills and knowledge
Requirements:
  • At least 2 years of Business Insurance customer service experience, preferably with a construction book of business (required).
  • Ability to service a business insurance book of business with little to no guidance (required).
  • Ability to work in a team setting (required).
  • Microsoft Office experience, specifically Word and Excel (required).
  • Detail-oriented (required).
  • Ability to organize and prioritize work responsibilities (required).
  • Excellent communication skills – verbal and written (required).
  • Active Resident Property and Casualty insurance license (required).
  • Epic experience (preferred).
  • Ability to navigate insurance carrier websites (preferred).

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