Customer Care Specialist
Agawam, MA · On-site
$22/hr
As a Customer Support Specialist , you will be at the forefront of our customer interactions ... Serve as a primary point of contact for customers, handling inbound calls and emails with ...
Customer Care Specialist
Agawam, MA · On-site
$22/hr
As a Customer Support Specialist , you will be at the forefront of our customer interactions ... Serve as a primary point of contact for customers, handling inbound calls and emails with ...
Remote Customer Service Rep
Springfield, MA · On-site
$22/hr
Customer Support Specialist Are you a highly motivated individual with experience in a call center ... Serve as a primary point of contact for customer inquiries, handling calls and emails with ...
Remote Customer Service Rep
Springfield, MA · On-site
$22/hr
Customer Support Specialist Are you a highly motivated individual with experience in a call center ... Serve as a primary point of contact for customer inquiries, handling calls and emails with ...
May be required to work occasional nights and weekends. Salary Information Pay Grade: PSSAP Grade ... Email App
May be required to work occasional nights and weekends. Salary Information Pay Grade: PSSAP Grade ... Email App
CUSTOMER SERVICE REPRESENTATIVE
Worcester, MA · On-site
$19.97 - $24.14/hr
... support primarily by answering calls at the Customer Service Call Center. The position will also provide services through email, online chats, SMS text and social media. Applicants must be flexible ...
CUSTOMER SERVICE REPRESENTATIVE
Worcester, MA · On-site
$19.97 - $24.14/hr
... support primarily by answering calls at the Customer Service Call Center. The position will also provide services through email, online chats, SMS text and social media. Applicants must be flexible ...
CUSTOMER SERVICE REPRESENTATIVE
Worcester, MA · On-site
$19.97 - $24.14/hr
... support primarily by answering calls at the Customer Service Call Center. The position will also provide services through email, online chats, SMS text and social media. Applicants must be flexible ...
CUSTOMER SERVICE REPRESENTATIVE
Worcester, MA · On-site
$19.97 - $24.14/hr
... support primarily by answering calls at the Customer Service Call Center. The position will also provide services through email, online chats, SMS text and social media. Applicants must be flexible ...
Customer Service Representative |West Boylston, MA
West Boylston, MA · On-site
$20 - $21.85/hr
As a Customer Service Representative (CSR), you'll support business customer accounts by handling a high volume of inbound calls, emails, and order inquiries. You'll work closely with a team of 6-8 ...
Quick apply
Customer Service Representative |West Boylston, MA
West Boylston, MA · On-site
$20 - $21.85/hr
As a Customer Service Representative (CSR), you'll support business customer accounts by handling a high volume of inbound calls, emails, and order inquiries. You'll work closely with a team of 6-8 ...
As a Customer Service Representative (CSR), you'll support business customer accounts by handling a high volume of inbound calls, emails, and order inquiries. You'll work closely with a team of 6-8 ...
As a Customer Service Representative (CSR), you'll support business customer accounts by handling a high volume of inbound calls, emails, and order inquiries. You'll work closely with a team of 6-8 ...
Retail Support Specialist
West Springfield, MA · On-site
$26/hr
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
Retail Support Specialist
West Springfield, MA · On-site
$26/hr
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
Retail Support Specialist
West Springfield, MA · On-site
$26/hr
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
Quick apply
Retail Support Specialist
West Springfield, MA · On-site
$26/hr
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
Provide oneonone support to customers, assisting with billing inquiries, payment options ... Manage and prioritize customer referrals from multiple sources-including email, vendors, call ...
Provide oneonone support to customers, assisting with billing inquiries, payment options ... Manage and prioritize customer referrals from multiple sources-including email, vendors, call ...
Customer Service Representative |West Boylston, MA
West Boylston, MA · On-site
$20 - $21.85/hr
As a Customer Service Representative (CSR), you'll support business customer accounts by handling a high volume of inbound calls, emails, and order inquiries. You'll work closely with a team of 6-8 ...
Customer Service Representative |West Boylston, MA
West Boylston, MA · On-site
$20 - $21.85/hr
As a Customer Service Representative (CSR), you'll support business customer accounts by handling a high volume of inbound calls, emails, and order inquiries. You'll work closely with a team of 6-8 ...
Customer Service Representative |West Boylston, MA
West Boylston, MA · On-site
$20 - $21.85/hr
Description As a Customer Service Representative (CSR), you'll support business customer accounts by handling a high volume of inbound calls, emails, and order inquiries. You'll work closely with a ...
Customer Service Representative |West Boylston, MA
West Boylston, MA · On-site
$20 - $21.85/hr
Description As a Customer Service Representative (CSR), you'll support business customer accounts by handling a high volume of inbound calls, emails, and order inquiries. You'll work closely with a ...
Provide oneonone support to customers, assisting with billing inquiries, payment options ... Manage and prioritize customer referrals from multiple sources-including email, vendors, call ...
Provide oneonone support to customers, assisting with billing inquiries, payment options ... Manage and prioritize customer referrals from multiple sources-including email, vendors, call ...
Customer Service Coordinator
$47K - $52K/yr
The Customer Service Coordinator is responsible for supporting the day-to-day success of the ... Send weekly update email to CS Team for collaboration and consistently purposes. * Department ...
Customer Service Coordinator
$47K - $52K/yr
The Customer Service Coordinator is responsible for supporting the day-to-day success of the ... Send weekly update email to CS Team for collaboration and consistently purposes. * Department ...
Customer Service Rep
Springfield, MA · On-site
$15.50 - $21.25/hr
About the job Customer Service Rep We are seeking a highly motivated and detail-oriented Customer ... support across government and commercial sectors via phone, ticketing, chat, and email channels.
Customer Service Rep
Springfield, MA · On-site
$15.50 - $21.25/hr
About the job Customer Service Rep We are seeking a highly motivated and detail-oriented Customer ... support across government and commercial sectors via phone, ticketing, chat, and email channels.
Customer Service Representative
Agawam, MA · On-site
$16 - $21.75/hr
Promptly respond to customer phone calls and emails and anticipate customer needs. * Maintain an in ... Support the Regional Managers and Field Sales Representatives with reporting, pricing inquiries ...
Customer Service Representative
Agawam, MA · On-site
$16 - $21.75/hr
Promptly respond to customer phone calls and emails and anticipate customer needs. * Maintain an in ... Support the Regional Managers and Field Sales Representatives with reporting, pricing inquiries ...
Customer Service Representative
Agawam, MA · On-site
$16 - $21.75/hr
Promptly respond to customer phone calls and emails and anticipate customer needs. * Maintain an in ... Support the Regional Managers and Field Sales Representatives with reporting, pricing inquiries ...
Customer Service Representative
Agawam, MA · On-site
$16 - $21.75/hr
Promptly respond to customer phone calls and emails and anticipate customer needs. * Maintain an in ... Support the Regional Managers and Field Sales Representatives with reporting, pricing inquiries ...
Customer Service Representative
Agawam, MA · On-site
$16 - $21.75/hr
Promptly respond to customer phone calls and emails and anticipate customer needs. * Maintain an in ... Support the Regional Managers and Field Sales Representatives with reporting, pricing inquiries ...
Customer Service Representative
Agawam, MA · On-site
$16 - $21.75/hr
Promptly respond to customer phone calls and emails and anticipate customer needs. * Maintain an in ... Support the Regional Managers and Field Sales Representatives with reporting, pricing inquiries ...
Customer Service Representative
Agawam, MA · On-site
$16 - $21.75/hr
Promptly respond to customer phone calls and emails and anticipate customer needs. * Maintain an in ... Support the Regional Managers and Field Sales Representatives with reporting, pricing inquiries ...
Customer Service Representative
Agawam, MA · On-site
$16 - $21.75/hr
Promptly respond to customer phone calls and emails and anticipate customer needs. * Maintain an in ... Support the Regional Managers and Field Sales Representatives with reporting, pricing inquiries ...
Weekend Email Customer Support information
See Ware, MA salary details
$14.17 is the 25th percentile. Wages below this are outliers.
$11.14 - $15.48
36% of jobs
The median wage is $17.93 / hr.
$15.48 - $19.83
25% of jobs
$23.66 is the 75th percentile. Wages above this are outliers.
$19.83 - $24.17
16% of jobs
$24.17 - $28.51
6% of jobs
$28.51 - $32.86
2% of jobs
$32.86 - $37.20
4% of jobs
$37.20 - $41.54
4% of jobs
$41.54 - $45.88
3% of jobs
$45.88 - $50.23
0% of jobs
$50.23 - $54.57
0% of jobs
$54.57 - $58.91
3% of jobs
$11
$23
$58
How much do weekend email customer support jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for weekend email customer support in Ware, MA is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $27.21 per hour, depending on experience, location, and employer.
What is a weekend email customer support?
Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.
What are the key skills and qualifications needed to thrive as a weekend email customer support representative?
To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.
What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?
Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.
What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?
| Aspect | Weekend Email Customer Support | Weekend Chat Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Remote or office-based, handling email inquiries | Remote or office-based, managing live chat interactions |
| Industry Usage | Common in e-commerce, tech, and service sectors | Common in e-commerce, tech, and service sectors |
| Search & Comparison Intent | Understanding email support roles on weekends | Understanding live chat support roles on weekends |
Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.
What cities near Ware, MA are hiring for Weekend Email Customer Support jobs?
Cities near Ware, MA with the most Weekend Email Customer Support job openings:
$22/hr
Other
Medical
This job post has expired 2 days ago. Applications are no longer accepted.
Job description
About the job Customer Care Specialist
Customer Support Specialist
Pay: $22 per hour
What's In It For You?
This is an excellent opportunity to join a company that values a supportive work environment and provides clear pathways for professional growth. As a Customer Support Specialist, you will be at the forefront of our customer interactions, building strong relationships and ensuring client satisfaction. We provide comprehensive training to equip you with a deep understanding of our products and systems. Our competitive pay, along with an incentive recognition bonus, reflects our commitment to rewarding your hard work and dedication.
Responsibilities include:
- Serve as a primary point of contact for customers, handling inbound calls and emails with professionalism and a positive attitude.
- Assist customers with placing orders, providing accurate quotes, and ensuring a seamless delivery process for our products.
- Maintain a strong, working knowledge of our product catalog to provide expert assistance and timely service.
- Act as a customer advocate, identifying and resolving issues with a focus on quick, effective solutions.
- Collaborate with various vendors to get parts, check order status, and obtain pricing and quotes.
- Work closely with the warehouse team to resolve inventory discrepancies and ensure accuracy.
- Assist other departments as needed, promoting a collaborative and supportive work environment.
- Help improve our processes by providing valuable feedback on system needs and potential changes.
- Ensure all duties are performed in conformance with company quality management standards.
- Excellent verbal and written communication skills are required.
- Experience in a customer service or sales role is preferred.
- Knowledge of automotive or heavy-duty parts is a plus.
- Proficient with data entry and computers, including Microsoft Office products.
- Strong organizational skills and the ability to multitask effectively.
- Pay for this position is $22 per hour. Your final compensation will be determined by several factors, including your education, work experience, location, specific job duties, and certifications.
- Our comprehensive benefits package includes health insurance and an incentive recognition bonus (eligibility applies).
This is an excellent opportunity for a motivated and professional individual to secure a new position. APPLY TODAY!
Equal Opportunity: The company's commitment to being an equal opportunity employer ensures that your application will be considered based on your skills and experience, without discrimination.