ZipRecruiter

Log In

1

Weekend Email Customer Support Jobs in Wareham, MA

Dennis K. Burke, Inc.

CUSTOMER SERVICE REP.

Taunton, MA · On-site

$16.50 - $22.25/hr

Fun culture, weekends off! If you are looking for a fast paced environment, have strong computer ... Communicate professionally with customers via phone and email to address a wide range of requests ...

Dennis K Burke Inc

CUSTOMER SERVICE REP.

Taunton, MA · On-site

$21 - $24/hr

Fun culture, weekends off!! If you are looking for a fast paced environment, have strong computer ... Communicate professionally with customers via phone and email to address a wide range of requests ...

NVA

Customer Service Representative

Plymouth, MA · On-site

$17.50 - $23.75/hr

Flexible schedule, including some weekend and holiday shifts * Ability to work independently on ... We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA

Customer Service Representative

Plymouth, MA · On-site

$17.50 - $23.75/hr

Flexible schedule, including some weekend and holiday shifts * Ability to work independently on ... We support your entire career journey, offering opportunities ranging from mentorship to ownership.

next page

Showing results 1-20

All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Wareham, MA

Weekend Email Customer Support information

See Wareham, MA salary details

$11

$24

$60

How much do weekend email customer support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for weekend email customer support in Wareham, MA is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $27.84 per hour, depending on experience, location, and employer.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.
What cities near Wareham, MA are hiring for Weekend Email Customer Support jobs? Cities near Wareham, MA with the most Weekend Email Customer Support job openings:
Weekend Email Customer Support jobs near you

Product Support Specialist - Marine

Garmin International, Inc.

Dartmouth, MA • On-site

Full-time

Re-posted 6 days ago

Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

14th of 156 rated electronics manufacturers

Job description

Overview
We are seeking a full-time Product Support Specialist - Marine in our Dartmouth, MA location. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.
Core Business Hours: Mon - Fri 8:00am - 5:00pm
Essential Functions
  • Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats
  • Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers
  • Become knowledgeable in the specifications, capabilities and operation of Garmin products
  • Remain current on changes in policies, procedures, and product offerings
  • Complete tasks and/or projects of basic complexity within defined process accurately and timely
  • Thoroughly document work in an organized and timely manner
  • Work a consistent and reliable schedule as identified by management

Basic Qualifications
  • High School Diploma or GED
  • Demonstrated interest for the product segment and interest in developing product knowledge
  • Demonstrated customer service expertise
  • Demonstrated strong and effective verbal, written, and interpersonal communication skills
  • Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability
  • Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills
  • Demonstrated reliable and predictable attendance
  • Demonstrated computer skills and ability to navigate multiple screens

Desired Qualifications
  • Fluency in Spanish, Portuguese and/or French languages in addition to English

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

What Garmin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply