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Weekend Email Customer Support Jobs in Wareham, MA

NVA

Customer Service Representative

Plymouth, MA · On-site

$17.50 - $23.75/hr

Flexible schedule, including some weekend and holiday shifts * Ability to work independently on ... We support your entire career journey, offering opportunities ranging from mentorship to ownership.

Walgreens

Photo Specialist

Rockland, MA · On-site

$18.25 - $24/hr

... support for customer service transactions, including FedEx, Western Union, and online order ... Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred ...

PPG

Customer Service Supervisor

Brockton, MA · On-site

The Customer Service Supervisor supports the manager by providing day‑to‑day leadership for a ... email. You will be a first‑level resource for the team, offering guidance, troubleshooting ...

PPG

Customer Service Supervisor

Brockton, MA

The Customer Service Supervisor supports the manager by providing day‑to‑day leadership for a ... email. You will be a first‑level resource for the team, offering guidance, troubleshooting ...

PPG

Customer Service Supervisor

Brockton, MA

The Customer Service Supervisor supports the manager by providing day‑to‑day leadership for a ... email. You will be a first‑level resource for the team, offering guidance, troubleshooting ...

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Showing results 21-40

All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Wareham, MA

Weekend Email Customer Support information

See Wareham, MA salary details

$11

$24

$60

How much do weekend email customer support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for weekend email customer support in Wareham, MA is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $27.84 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What cities near Wareham, MA are hiring for Weekend Email Customer Support jobs?

Cities near Wareham, MA with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you

Customer Service Representative

NVA

Plymouth, MA • On-site

$17.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description


Court Street Animal Hospital is seeking an exceptional Client Service Representative to join our amazing front desk team!
Job Summary
Client Service Representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They're patient, empathetic, passionately communicative, and they have a love to genuinely help people and their pets. The CSR ensures excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Job Duties and Responsibilities
  • Receive and place calls to clients for the purpose of scheduling
  • Prioritize multiple tasks in a calm, organized manner
  • Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc
  • Assist all clients by providing necessary instructions, information, and invoices, dispensing prescription items per the veterinarian's instructions, and scheduling all future appointments
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates
  • Manage the financial needs of the hospital by maintaining accurate balances through a collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
  • Excellent customer service skills and an exceptional level of communication in a professional manner
  • Advocate for pets through client education on preventative care, pet health needs, treatment recommendations, and all other hospital services/procedures
  • Maintain a positive attitude in all interactions with clients, pets, and other teammates
  • Demonstrate ability to show empathy toward clients and treat pets with compassion and respect

Qualifications:
  • Utilizing standard office/business equipment
  • Knowledge of veterinary medical terminology and procedures
  • Flexible schedule, including some weekend and holiday shifts
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments
  • Must possess strong verbal and written communication skills, good judgment, and the ability to manage stressful situations

Skills:
  • Proficient computer skills and ability to learn veterinary practice management software
  • Detail-oriented
  • Ability to handle stressful situations
  • Must be organized and display strong communication skills

Benefits:
  • Medical, Vision, Dental insurance
  • 401(k)
  • Health Savings Account
  • Paid time off
  • Employee discounts
  • Eligible for periodic bonus
  • Compensation $18.00-25.00 per hour, based on experience

Are you an organized pet lover who thrives on delivering exceptional client experience? We want to hear from you!
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:
- We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
- We may also contact you via text message from an identified NVA representative for recruiting-related communication
- All job opportunities and applications are hosted on our official careers site: careers.nva.com
- There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Industry

Veterinary services

Headquarters location

Agoura Hills, CA, US

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