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Weekend Email Customer Support Jobs in Springboro, OH

Trimble

Salesforce Domain Owner

Dayton, OH · On-site

Ready to pioneer the future of customer support technology? Trimble is looking for an analytical ... Omnichannel Routing (voice, chat, email, messaging) * Knowledge Management & Self-Service

PetSuites

Customer Service Sales Lead

Dayton, OH

Confident communicator via phone, SMS, and email * Excellent time and task management. * Highly ... Punctual and reliable with flexible availability (weekends/holidays) * Tech-savvy enough to learn ...

PetSuites

Customer Service Sales Lead

Dayton, OH · On-site

Confident communicator via phone, SMS, and email * Excellent time and task management. * Highly ... Punctual and reliable with flexible availability (weekends/holidays) * Tech-savvy enough to learn ...

PetSuites

Customer Service Supervisor

Mason, OH · On-site

$13.50 - $14.50/hr

We are seeking a Pet Host Lead to supervise and support our front desk team while delivering a ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

PetSuites

Customer Service Supervisor

Mason, OH · On-site

$13.50 - $14.50/hr

We are seeking a Pet Host Lead to supervise and support our front desk team while delivering a ... Client Experience Oversee check-in and check-out processes Answer calls, emails, and voicemails ...

PetSuites

Customer Service Representative

Dayton, OH · On-site

$12.25 - $12.50/hr

... emails, and voicemails promptly Processing payments and balancing transactions Obtaining and ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

PetSuites

Customer Service Representative

Cincinnati, OH

$12 - $12.75/hr

... emails, and voicemails promptly Processing payments and balancing transactions Obtaining and ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

PetSuites

Customer Service Representative

Mason, OH · On-site

$13 - $13.50/hr

... emails, and voicemails promptly Processing payments and balancing transactions Obtaining and ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

PetSuites

Customer Service Representative

Cincinnati, OH · On-site

$12 - $12.75/hr

... emails, and voicemails promptly Processing payments and balancing transactions Obtaining and ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

PetSuites

Customer Service Representative

Dayton, OH

$12.25 - $12.50/hr

... emails, and voicemails promptly Processing payments and balancing transactions Obtaining and ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

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All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Springboro, OH

Weekend Email Customer Support information

See Springboro, OH salary details

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How much do weekend email customer support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for weekend email customer support in Springboro, OH is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $23.32 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What job categories do people searching Weekend Email Customer Support jobs in Springboro, OH look for?

The top searched job categories for Weekend Email Customer Support jobs in Springboro, OH are:

What cities near Springboro, OH are hiring for Weekend Email Customer Support jobs?

Cities near Springboro, OH with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you

Customer Service Representative Mid-shift

Logan AC and Heat Services

Dayton, OH • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Mid-Shift Customer Service Representative (Call Center) - Dayton, OH
Full-Time | On-Site
A Customer Service Job That Doesn't Require an Early Morning
Prefer a later start? We've got the shift for you.
Logan Services is hiring a Mid-Shift Customer Service Representative to join our growing call center team in Dayton. If you're a customer service professional who would rather start your day a little later, this could be the perfect fit. You'll enjoy a consistent Monday-Friday schedule, full-time benefits, paid training, and opportunities to grow-all while avoiding those early morning starts.
Schedule:
  • Monday-Thursday: 10:30 AM - 7:00 PM
  • Friday: 8:30 AM - 5:00 PM

Whether you're someone who isn't a morning person, prefers having your mornings free, or simply wants a schedule that fits your life better, this position gives you the flexibility of a later start while keeping a predictable, Monday-Friday workweek.
Why You'll Love This Shift
Keep Your Mornings
No rushing out the door at 7:00 AM. Your workday starts at 10:30 AM Monday through Thursday, giving you more time in the morning for yourself, appointments, family, errands, or simply a slower start to your day.
Still Have Your Evenings
Yes, you work until 7:00 PM Monday-Thursday-but you're still off at a reasonable time and have your full Friday afternoon and evening to enjoy.
Get Rewarded for Great Work
You'll have opportunities for performance bonuses and profit sharing in addition to competitive hourly pay.
Build a Career
This isn't just a job answering phones. You'll receive paid training, ongoing coaching, and opportunities to grow within a company that's continuing to expand.
Who We Are
Since 1969, Logan Services has proudly served homeowners throughout Dayton and has expanded into Columbus, Cincinnati, and Northern Kentucky.
We've built our company by putting people first. We believe great customer service starts with great employees, which is why we invest in training, development, and career growth.
Many employees join Logan looking for a job-but stay because they find a career.
What We Offer
  • Competitive Hourly Pay
  • Performance Bonuses & Profit-Sharing Opportunities
  • Medical, Dental & Vision Insurance
  • Short-Term & Long-Term Disability Insurance
  • Voluntary Life Insurance
  • 100% Company-Paid Group Term Life & AD&D
  • 401(k) with 4% Company Match + Roth Option
  • Paid Training & Ongoing Coaching
  • PTO & Paid Sick Time
  • Consistent Monday-Friday Schedule
  • Later Daily Start Time
  • Career Advancement Opportunities
The Big Task
As a Mid-Shift Customer Service Representative, you'll be one of the first people our customers interact with. You'll answer inbound calls, schedule HVAC and plumbing service appointments, answer questions, and help homeowners get the service they need.
Your job is more than answering the phone. You'll be helping customers when they need us most and making sure every interaction reflects the quality and care Logan Services is known for.
What You'll Do
  • Answer inbound customer calls and provide friendly, professional service.
  • Schedule, reschedule, and confirm HVAC and plumbing service appointments.
  • Listen to customer questions and concerns and provide helpful solutions.
  • Communicate with customers by phone, email, and text.
  • Maintain accurate customer records and appointment information.
  • Coordinate with dispatch, service technicians, and internal teams to create a seamless customer experience.
  • Work effectively during periods of high call volume.
  • Meet individual and team goals related to scheduling, booking, and customer satisfaction.
  • Maintain a positive, organized, and solution-focused attitude.
What We're Looking For
We're looking for someone who enjoys talking to people, solving problems, and making customers feel taken care of.
You'll be a great fit if you have:
  • Previous experience in customer service, call center, customer support, scheduling, dispatch, reception, administrative support, or hospitality preferred.
  • Excellent verbal and written communication skills.
  • Strong active listening and problem-solving abilities.
  • Strong attention to detail.
  • The ability to multitask while navigating multiple computer systems.
  • Basic computer skills and the ability to learn new software.
  • Experience with Microsoft Office or customer management software is a plus.
  • Reliable attendance and a dependable work ethic.
  • A positive attitude and team-first mindset.
  • A genuine desire to help customers and create great experiences.
Our PARTE Values
P - People First - We treat everyone with respect, compassion, and care.
A - Agile - We embrace change and respond with flexibility and purpose.
R - Radical Ownership - We take responsibility for our actions and become part of the solution.
T - Teamwork - We succeed together through collaboration, communication, and trust.
E - Excellence - We continually raise the standard and strive to exceed expectations.
Your Mornings. Your Career. Your Opportunity.
If you're looking for a full-time customer service or call center job in Dayton but don't want to start your workday at 7:00 or 8:00 AM, this could be the opportunity you've been waiting for.
Enjoy a 10:30 AM start Monday-Thursday, a consistent Monday-Friday schedule, competitive pay, great benefits, paid training, and the opportunity to build a career with a company that invests in its people.
You bring the customer service skills. We'll provide the training, support, and opportunity to grow.
Apply today and join the Logan Services team.
Equal Opportunity Employer
Logan Services, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
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