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Weekend Email Customer Support Jobs in Springboro, OH

BDI

Customer Support Specialist

Cincinnati, OH · On-site

$17.25 - $23.25/hr

Description The Customer Support Specialist is responsible for customer and sales support through ... Answer emails and telephone calls from customers and assist them in their needs, such as ...

Pratt Industries

Customer Support Analyst

Vandalia, OH · On-site

The Customer Support Analyst is responsible for the duties listed below and is the support staff ... Scan and email all BOL to Retail's Central Receiving Manager * Drive forklift and complete other ...

Pratt Industries

Customer Support Analyst

Vandalia, OH · On-site

The Customer Support Analyst is responsible for the duties listed below and is the support staff ... Scan and email all BOL to Retail's Central Receiving Manager * Drive forklift and complete other ...

Dayton Freight

Customer Support Supervisor

Dayton, OH · On-site

Monitor staffing levels based on phone/email/web chat reporting and admin requirements * Maintain, create, and implement new and existing account requirements and procedures to ensure all daily ...

Dayton Freight

Customer Support Supervisor

Dayton, OH · On-site

Monitor staffing levels based on phone/email/web chat reporting and admin requirements * Maintain, create, and implement new and existing account requirements and procedures to ensure all daily ...

TEKsystems

Customer Support Representative

Hamilton, OH

$16 - $18/hr

... email, social media and/or online chat. Essential Functions/Responsibilities: * Answer customer ... Resolve customer issues through account research and utilization of support materials and resources

TEKsystems

Customer Support Representative

Hamilton, OH · On-site

$16 - $18/hr

... email, social media and/or online chat. Essential Functions/Responsibilities: * Answer customer ... Resolve customer issues through account research and utilization of support materials and resources

Mister Sparky

Customer Support Call Taker

Englewood, OH · On-site

$16 - $18/hr

May require shift work (evenings, weekends, holidays) depending on service hours. * Included in ... Prior customer service experience preferred Work schedule would be Monday to Friday 9am to 5:30pm ...

GoKeyless

Customer Care Specialist

Miamisburg, OH · On-site

$19 - $24/hr

Respond to inbound support cases across phone, email, and Intercom chat within defined SLAs. * Diagnose customer issues through structured questioning - understand the problem before recommending a ...

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All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Springboro, OH

Weekend Email Customer Support information

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How much do weekend email customer support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for weekend email customer support in Springboro, OH is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $23.32 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What job categories do people searching Weekend Email Customer Support jobs in Springboro, OH look for?

The top searched job categories for Weekend Email Customer Support jobs in Springboro, OH are:

What cities near Springboro, OH are hiring for Weekend Email Customer Support jobs?

Cities near Springboro, OH with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you

Customer Support Specialist

Kingsgate Logistics

West Chester, OH • On-site

$17 - $23/hr

Full-time

Re-posted 2 days ago

Job description


Customer Support Specialists coordinate servicing Kingsgate Logistics' clients while interfacing with Account Managers, Carrier Sales, and Track and Trace. This position is responsible for assisting our account managers in customer activities. This is a full-time position, 8 hours each day, Monday thru Friday from 8AM-5PM. The employee must maintain regular attendance, in office, at work to communicate and interact with customers and coworkers while contributing to general business operations.
Requirements
  • Coordinates servicing Kingsgate Logistics' clients by scheduling pickups/deliveries, communications of various nature regarding status of orders.
  • Data entry, usage of various technologies such as AI or outside customer/vendor portals for arranging shipments.
  • Handles a high volume of calls/emails from our customer/vendors.
  • Creates a close relationship with our customer/vendors.
  • Help to resolve issues for customer/vendors.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.
  • Ensures proper data entry and systems management to support to the various systems (order entry, routing & dispatching, and/or traffic coordination).
  • Updates job knowledge by participating in educational opportunities.
  • Other duties as assigned.

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