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Weekend Email Customer Support Jobs in Solon, OH

PPG

Customer Support Lab Technician

Rocky River, OH

As a Customer Support Lab Technician , you will provide several routine, non-routine, complex to ... If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and ...

PPG

Customer Support Lab Technician

Cleveland, OH · On-site

As a Customer Support Lab Technician , you will provide several routine, non-routine, complex to ... If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and ...

PPG

Customer Support Lab Technician

Cleveland, OH · On-site

As a Customer Support Lab Technician , you will provide several routine, non-routine, complex to ... If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and ...

PPG

Customer Support Lab Technician

Lakewood, OH · On-site

As a Customer Support Lab Technician , you will provide several routine, non-routine, complex to ... If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and ...

PPG

Customer Support Lab Technician

Cleveland, OH · On-site

As a Customer Support Lab Technician , you will provide several routine, non-routine, complex to ... If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and ...

PPG

Customer Support Lab Technician

Cleveland, OH · On-site

As a Customer Support Lab Technician , you will provide several routine, non-routine, complex to ... If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and ...

PPG

Customer Support Lab Technician

Cleveland, OH · On-site

As a Customer Support Lab Technician , you will provide several routine, non-routine, complex to ... If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and ...

Stainless Works

Be Seen First

Automotive Technical Support & Customer Service Specialist

Streetsboro, OH · On-site

$20 - $25/hr

Field inbound phone calls and email inquiries from dealers, distributors, and retail customers ... Requirements & Qualifications: * 2+ years of customer support, warranty processing, or order ...

OuterBox

Email Marketing Specialist

Copley, OH · On-site +1

$55K - $70K/yr

Description The Email Marketing Specialist role is integral to enhancing customer engagement and ... Salary Description: $55,000 - $70,000 If you're ready to join a cohesive team that will support and ...

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All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Solon, OH

Weekend Email Customer Support information

See Solon, OH salary details

$10

$21

$53

How much do weekend email customer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend email customer support in Solon, OH is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $24.57 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What cities near Solon, OH are hiring for Weekend Email Customer Support jobs?

Cities near Solon, OH with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you

Customer Support Assistant

Limitless East Marketing

Cleveland, OH • On-site

$50K - $60K/yr

Full-time

Medical, PTO

Re-posted 24 days ago

Job description

Company Description

About Us

At Sphirea Plus, we are committed to delivering innovative solutions that elevate brand performance and drive measurable success. Based in Cleveland, OH, our team combines creative strategy, data-driven insights, and a deep understanding of market dynamics to support businesses in reaching their full potential. We believe in excellence, growth, and fostering a collaborative environment where ideas turn into impact.

Job Description

Job Description

Sphirea Plus is seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team. The successful candidate will be responsible for providing outstanding customer service, resolving client inquiries, and ensuring a smooth and efficient communication process. This role is ideal for individuals who are proactive, organized, and passionate about delivering exceptional support.

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone and email

  • Maintain accurate records of customer interactions and transactions

  • Resolve product or service issues by clarifying complaints, determining the cause, and finding effective solutions

  • Provide information about products, services, and policies

  • Collaborate with other departments to address client needs efficiently

  • Assist in administrative tasks as needed to support the team

  • Follow communication procedures and guidelines to ensure quality and consistency

Qualifications

Qualifications

  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)

  • Minimum of 1 year of customer service or administrative experience

  • Excellent verbal and written communication skills

  • Strong problem-solving abilities and attention to detail

  • Proficient with Microsoft Office Suite and customer management software

  • Ability to multitask, prioritize, and manage time effectively

  • Professional demeanor with a strong work ethic

Additional Information

Benefits

  • Competitive salary: $50,000 - $60,000 annually

  • Growth opportunities within a supportive team environment

  • Ongoing training and professional development

  • Paid time off and holidays

  • Health and wellness support

  • Dynamic and collaborative work culture

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