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Weekend Email Customer Support Jobs in Rantoul, IL

Chico's FAS

Support Associate - Chico's

Champaign, IL · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Five Below

Support Lead Part Time

Champaign, IL · On-site

$15.50/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Must be able to identify and discern email and print instructions regarding merchandise layouts ...

ASPCA

Member Support Associate (on-site)

Champaign, IL · On-site

$17 - $22/hr

Through phone, email, text, and other communication channels, you'll help answer questions, resolve concerns, and ensure every supporter feels valued and appreciated. This is more than a customer ...

ASPCA

Member Support Associate (on-site)

Champaign, IL · On-site

$17 - $22/hr

Through phone, email, text, and other communication channels, you'll help answer questions, resolve concerns, and ensure every supporter feels valued and appreciated. This is more than a customer ...

ASPCA

Member Support Associate (on-site)

Champaign, IL · On-site

$17 - $22/hr

Through phone, email, text, and other communication channels, you'll help answer questions, resolve concerns, and ensure every supporter feels valued and appreciated. This is more than a customer ...

EMCOR Group Inc

Shambaugh & Son, L.P.

Champaign, IL · On-site

$24 - $26/hr

Receive customer requests for service in a professional manner, obtaining needed information to ... Professionalism in email and over the phone * Experience with AS400 a plus * Regular and reliable ...

Pavlov Media Inc

Customer Service Specialist

Champaign, IL · On-site

$20 - $24/hr

Own the team's input sources, such as the email inbox, incoming calls, and ticket queue. * Ensure accurate records, such as support tickets, field orders, customer contact records, and notification ...

Pavlov Media

Customer Service Specialist

Champaign, IL · On-site

$20 - $24/hr

Own the team's input sources, such as the email inbox, incoming calls, and ticket queue. * Ensure accurate records, such as support tickets, field orders, customer contact records, and notification ...

Campus Ink

Customer Success Manager

Urbana, IL · On-site

$19 - $25/hr

Operations Support: Partner directly with Production and Fulfillment teams to track orders, manage ... Role Type: Full-time, On-site (40 hours/week, Monday-Friday with occasional weekend overtime during ...

Campus Ink

Customer Success Manager

Urbana, IL

$19 - $25/hr

Operations Support: Partner directly with Production and Fulfillment teams to track orders, manage ... Role Type: Full-time, On-site (40 hours/week, Monday-Friday with occasional weekend overtime during ...

Campus Ink

Customer Success Manager

Urbana, IL · On-site

$19 - $25/hr

Operations Support: Partner directly with Production and Fulfillment teams to track orders, manage ... Role Type: Full-time, On-site (40 hours/week, Monday-Friday with occasional weekend overtime during ...

Campus Ink

Customer Success Manager

Urbana, IL · On-site

$19 - $25/hr

Operations Support: Partner directly with Production and Fulfillment teams to track orders, manage ... Role Type: Full-time, On-site (40 hours/week, Monday-Friday with occasional weekend overtime during ...

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All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Rantoul, IL

Weekend Email Customer Support information

See Rantoul, IL salary details

$10

$21

$53

How much do weekend email customer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend email customer support in Rantoul, IL is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $24.57 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What are the most commonly searched types of Email Customer Support jobs in Rantoul, IL?

The most popular types of Email Customer Support jobs in Rantoul, IL are:

What cities near Rantoul, IL are hiring for Weekend Email Customer Support jobs?

Cities near Rantoul, IL with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you
Infographic showing various Weekend Email Customer Support job openings in Rantoul, IL as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,742 per year, or $21.5 per hour.

Support Associate - Chico's

Chico's FAS, Inc.

Champaign, IL • On-site

$15 - $18.75/hr

Part-time

Re-posted 24 days ago

Chico's FAS rating

5.8

Company rating: 5.8 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

62nd of 105 rated fashion retailers

Job description

POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.

Customer Experience
  • Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.

Teamwork and Growth
  • Promotes an inclusive, collaborative approach to problem solving.
  • Seeks personal developmental opportunities and readily solicits feedback.
  • Other duties as assigned.
  • Assists with boutique cleanliness and organization.

This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
  • Culture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
  • Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Courage - Stepping up to address difficult issues, saying what needs to be said.

QUALIFICATIONS:
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

The wage range for this position is $15.00 to $18.75. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Our part time associates are eligible to participate in the Company's employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.
0494 - Old Farm Shoppes
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

What Chico's FAS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chico's FAS logo

About Chico's FAS

Sourced by ZipRecruiter

Chico's FAS, headquartered in Fort Meyers, Florida, operates in the retail industry, particularly specializing in women's clothing and related accessories. The company was founded in 1983 by helicopter pilot Marvin Gralnick and his wife Helene as a small boutique selling Mexican folk art and cotton sweaters on Sanibel Island, Florida. Since then, Chico's FAS has developed into a leading retailer with three unique brands: Chico's, White House Black Market, and Soma. The company’s overarching mission is to offer the most amazing personal service to all their customers, manifested in their core principle of customer satisfaction and loyalty. Their notable achievements include the impressive growth from a single store to now having established hundreds of stores nationwide.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Fort Meyers, FL, US

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