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Weekend Email Customer Support Jobs in Rantoul, IL

The HT Group

Customer Service Representative

Champaign, IL · On-site

$35K - $45K/yr

... support to ensure efficient daily operations. Responsibilities: * Answer incoming customer calls, emails, and service requests while delivering exceptional customer service. * Create, prioritize, and ...

Busey

Customer Care Advisor

Champaign, IL

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey

Customer Care Advisor

Champaign, IL

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey Bank

Customer Care Advisor

Champaign, IL · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey Bank

Customer Care Advisor

Champaign, IL · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey

Customer Care Advisor

Champaign, IL

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey

Customer Care Advisor

Champaign, IL · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey

Customer Care Advisor

Champaign, IL

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey Bank

Customer Care Advisor

Champaign, IL · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey Bank

Customer Care Advisor

Champaign, IL · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey Bank

Customer Care Advisor

Champaign, IL · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey

Customer Care Advisor

Champaign, IL · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Busey Bank

Customer Care Advisor

Champaign, IL · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate situations involving dissatisfied customers, offering patient assistance and support * Attend and ...

Graybar

Supervisor Customer Service

Champaign, IL · On-site

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Predictable Work Schedules to plan your life: no weekends or nights for most roles. * Celebrate ... And More Perks that support your well-being and career growth. Benefit eligibility may vary across ...

Graybar

Supervisor Customer Service

Champaign, IL

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Predictable Work Schedules to plan your life: no weekends or nights for most roles. * Celebrate ... And More Perks that support your well-being and career growth. Benefit eligibility may vary across ...

Humana

Manager, Care Management Support

Champaign, IL · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... internal and external customers and stakeholders. * Proven ability of critical thinking ... When required, an email will be sent fromHumana@myworkday.comwith instructions to add the ...

Humana

Manager, Care Management Support

Champaign, IL · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... internal and external customers and stakeholders. * Proven ability of critical thinking ... When required, an email will be sent fromHumana@myworkday.comwith instructions to add the ...

Humana

Manager, Care Management Support

Champaign, IL · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... internal and external customers and stakeholders. * Proven ability of critical thinking ... When required, an email will be sent fromHumana@myworkday.comwith instructions to add the ...

Watchfire

Help Desk Customer Service Technician DSG

Danville, IL · On-site

$19.25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call, email, and chat. * Perform other various special software and engineering assignments or ... Occasional weekend duties, such as providing on-call or remote weekend helpdesk support.

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Showing results 21-40

All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Rantoul, IL

Weekend Email Customer Support information

See Rantoul, IL salary details

$10

$21

$53

How much do weekend email customer support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for weekend email customer support in Rantoul, IL is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $24.57 per hour, depending on experience, location, and employer.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the most commonly searched types of Email Customer Support jobs in Rantoul, IL?

The most popular types of Email Customer Support jobs in Rantoul, IL are:

What cities near Rantoul, IL are hiring for Weekend Email Customer Support jobs?

Cities near Rantoul, IL with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you
Infographic showing various Weekend Email Customer Support job openings in Rantoul, IL as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,742 per year, or $21.5 per hour.

Customer Service Representative

The HT Group

Champaign, IL • On-site

$35K - $45K/yr

Other

Posted 13 days ago

Job description

  • Location: Champaign
  • Type: Direct Hire
  • Job #20464
  • Salary: $35,000 - $45,000 YEAR
The HT Group has an IT Services client in Rochester, MN looking for a Customer Service Representative who is organized, customer-focused, and detail-oriented to serve as the primary point of contact for clients while coordinating service requests, dispatching technicians, and providing administrative support to ensure efficient daily operations.
Responsibilities:
  • Answer incoming customer calls, emails, and service requests while delivering exceptional customer service.
  • Create, prioritize, and manage service tickets within the company's ticketing system.
  • Coordinate technician schedules and dispatch field staff based on customer needs and service priority.
  • Maintain accurate customer records, perform data entry, and support administrative workflows.
  • Assist with procurement activities, vendor coordination, and preparing customer quotes for products and services.
Requirements:
  • Previous customer service, dispatching, administrative, or help desk experience.
  • Strong communication, organizational, and multitasking skills.
  • Proficiency with Microsoft Office and the ability to quickly learn CRM and ticketing systems.
  • Experience in an IT, MSP, or technology environment is a plus.
All qualified applicants may apply below or send an email to tatum.teer@theHTgroup.com #HPIND

Apply