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As a Leasing Specialist, you will play a crucial role at GHP. You will be the “face” of the company and responsible for making an extraordinary long-lasting first impression. It is you who will be the first contact for our prospective residents, and it is you who will be the driving force in helping them find the best place to call home.

Reports to: Area Leasing Manager

HOW YOU WILL CONTRIBUTE:

Customer Service:

• Provide a memorable leasing experience for prospect residents through completing creative and personalized tours
• Create a sense of community and an outstanding living experience for new residents
• Assists with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move-in process to ensure the new resident has the best move in experience attainable.
• Demonstrates service excellence through the demonstration of company values, our employee promise, policies and initiatives.

Sales and Marketing:

• Maintains a working knowledge of all community features and benefits and ensures these are showcased during the sales process with all prospects
• Creates excitement through creative campaigns, continuous outreach, and social media
• Demonstrates a sense of urgency when making appointments for future residents to visit the community
• Continuously reach out to potential residents with tailored updates - from the ideal floor-plan they’ve had in mind to the best restaurant in the neighborhood
• Adheres to sales and occupancy goals, and service standards by consistently delivering a strong closing ratio
• Develops and maintains an on-going resident retention program through Reputation Management and Marketing Activities
• Ability to handle marketing tasks, leads and clients for multiple properties simultaneously

YOU HAVE:

• Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment
• Flexibility with schedule as needs can change weekly and daily and work on weekends
• Must be able to travel to Communities located within Canyon Country, Ventura, Woodland Hills, and DTLA.
• 2-5 years in property management leasing with experience in lease ups and/or renovations
• Must pass background and drug test screening
• May require driving golf carts and valid DL.

PHYSICAL REQUIREMENTS:

• Regular and physical attendance is required.
• Frequently move/traverse, ascend/descend stairs in/around apartment homes and community
• Constantly positions self to bend, stoop, reach, lift
• Occasionally lift/move/carry up to 25lbs with/without assistance
• Frequently lift/move/carry 5lbs
• Constantly communicate, converse and exchange information with coworkers, vendors, residents, and visitors
• Ability to remain in a stationary position for extended periods of time

Scheduled Hours:

• Must be available to work on weekends and holidays
• Must have flexibility to work 9 am-6 pm and/or 10 am- 7 pm

Cognitive Or Mental Requirements:

• Reading
• Writing
• Ability to communicate clearly;
• Ability to deal with complex issues; and
• Attention to detail.

**The duties and responsibilities described are not a comprehensive list and additional tasks will be assigned.**

Salary Range: $20.00 - $23.00 per hour, DOE.

Eligible for: Overtime, Commissions, Bonuses, and Wardrobe Allowance.

Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking