Deskside Technician II
$21.75 - $27.75/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
$21.75 - $27.75/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
$21.75 - $27.75/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Irvine, CA · On-site
$21.75 - $27.75/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Irvine, CA · On-site
$21.75 - $27.75/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
$21.75 - $27.75/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
$21.75 - $27.75/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Irvine, CA · On-site
$24 - $26/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Irvine, CA · On-site
$24 - $26/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Irvine, CA · On-site
$21.75 - $27.75/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Irvine, CA · On-site
$21.75 - $27.75/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Redlands, CA · On-site
Responsibilities : • Provide technical support for desktops, laptops, mobile devices, peripherals, and business applications • Troubleshoot and resolve hardware, software, connectivity, and ...
New
Redlands, CA · On-site
Responsibilities : • Provide technical support for desktops, laptops, mobile devices, peripherals, and business applications • Troubleshoot and resolve hardware, software, connectivity, and ...
New
$28 - $30/hr
Provide day-to-day operational support for a wide range of desktops, laptops, tablets, printers, software, and cloud-based phone systems. * Troubleshoot and resolve trouble tickets related to ...
$28 - $30/hr
Provide day-to-day operational support for a wide range of desktops, laptops, tablets, printers, software, and cloud-based phone systems. * Troubleshoot and resolve trouble tickets related to ...
$28 - $32/hr
Provide technical support for desktops, laptops, mobile devices, peripherals, and business applications * Troubleshoot and resolve hardware, software, connectivity, and performance issues * Receive ...
New
$28 - $32/hr
Provide technical support for desktops, laptops, mobile devices, peripherals, and business applications * Troubleshoot and resolve hardware, software, connectivity, and performance issues * Receive ...
New
$28 - $30/hr
Provide day-to-day operational support for a wide range of desktops, laptops, tablets, printers, software, and cloud-based phone systems. * Troubleshoot and resolve trouble tickets related to ...
Quick apply
$28 - $30/hr
Provide day-to-day operational support for a wide range of desktops, laptops, tablets, printers, software, and cloud-based phone systems. * Troubleshoot and resolve trouble tickets related to ...
Riverside, CA · Hybrid
$22 - $26/hr
Title: IT Support Technician I Department: Information Technology Reports To: Senior Systems ... Proficiency in Microsoft Windows desktop operating systems and Office365 productivity suite.
Riverside, CA · Hybrid
$22 - $26/hr
Title: IT Support Technician I Department: Information Technology Reports To: Senior Systems ... Proficiency in Microsoft Windows desktop operating systems and Office365 productivity suite.
Anaheim, CA · On-site
$21.25 - $27/hr
A deskside technician''s job is to provide support and maintenance for a company''s desktop computing environment. They may be responsible for: Troubleshooting: Investigating, troubleshooting, and ...
Anaheim, CA · On-site
$21.25 - $27/hr
A deskside technician''s job is to provide support and maintenance for a company''s desktop computing environment. They may be responsible for: Troubleshooting: Investigating, troubleshooting, and ...
Riverside, CA · On-site
$43K - $65K/yr
About Riverside County Information Technology is a full-service provider of IT services including communications, development, security, infrastructure, desktop support, helpdesk, and datacenter ...
Riverside, CA · On-site
$43K - $65K/yr
About Riverside County Information Technology is a full-service provider of IT services including communications, development, security, infrastructure, desktop support, helpdesk, and datacenter ...
$21.25 - $27/hr
Additionally, field support technicians need a high level of professionalism when working with user's over the phone and in person to create and maintain positive working relationships. They also ...
$21.25 - $27/hr
Additionally, field support technicians need a high level of professionalism when working with user's over the phone and in person to create and maintain positive working relationships. They also ...
Hemet, CA · On-site
$25.65 - $29.70/hr
... desktop support in a detail-oriented environment, preferably within education or a multi-site organization. • Working knowledge of Active Directory and user support within Microsoft Windows ...
Quick apply
Hemet, CA · On-site
$25.65 - $29.70/hr
... desktop support in a detail-oriented environment, preferably within education or a multi-site organization. • Working knowledge of Active Directory and user support within Microsoft Windows ...
$21.75 - $27.50/hr
DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 ... desktop PCs and monitors. provide remote O365 on workstations and mobile devices which would ...
$21.75 - $27.50/hr
DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 ... desktop PCs and monitors. provide remote O365 on workstations and mobile devices which would ...
Fontana, CA · On-site
$19/hr
... weekends. Our facilities feature multi-temperature buildings spanning from -20°F to ambient ... Desktop and laptop PCs: * Installation of operating system and user applications * Routine ...
Quick apply
Fontana, CA · On-site
$19/hr
... weekends. Our facilities feature multi-temperature buildings spanning from -20°F to ambient ... Desktop and laptop PCs: * Installation of operating system and user applications * Routine ...
Anaheim, CA · On-site
$28 - $30.50/hr
Associate degree in Information Technology, Computer Science, or a related field preferred. * 2-4 years of experience in help desk, desktop support, or technical support roles. * Experience ...
Quick apply
Anaheim, CA · On-site
$28 - $30.50/hr
Associate degree in Information Technology, Computer Science, or a related field preferred. * 2-4 years of experience in help desk, desktop support, or technical support roles. * Experience ...
$28 - $30.50/hr
Associate degree in Information Technology, Computer Science, or a related field preferred. * 2-4 years of experience in help desk, desktop support, or technical support roles. * Experience ...
$28 - $30.50/hr
Associate degree in Information Technology, Computer Science, or a related field preferred. * 2-4 years of experience in help desk, desktop support, or technical support roles. * Experience ...
Anaheim, CA · On-site
$28 - $30.50/hr
Associate degree in Information Technology, Computer Science, or a related field preferred. * 2-4 years of experience in help desk, desktop support, or technical support roles. * Experience ...
Anaheim, CA · On-site
$28 - $30.50/hr
Associate degree in Information Technology, Computer Science, or a related field preferred. * 2-4 years of experience in help desk, desktop support, or technical support roles. * Experience ...
Configures and images laptops, desktops, and other endpoint devices with standard policies to ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
New
Configures and images laptops, desktops, and other endpoint devices with standard policies to ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
New
$10.53 - $13.91
4% of jobs
$13.91 - $17.28
1% of jobs
$17.28 - $20.66
12% of jobs
$21.81 is the 25th percentile. Wages below this are outliers.
$20.66 - $24.03
23% of jobs
The median wage is $25.63 / hr.
$24.03 - $27.40
20% of jobs
$27.40 - $30.78
14% of jobs
$30.99 is the 75th percentile. Wages above this are outliers.
$30.78 - $34.15
9% of jobs
$34.15 - $37.53
5% of jobs
$37.53 - $40.90
5% of jobs
$40.90 - $44.28
4% of jobs
$44.28 - $47.65
2% of jobs
$10
$28
$47
| Aspect | Weekend Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, Microsoft Certified |
| Work Environment | On-site or remote support during weekends | Help desk support during weekdays or shifts |
| Employer & Industry | IT support companies, corporate IT departments | IT service providers, corporate IT teams |
| Search & Comparison Intent | Weekend support roles, after-hours IT support | Help desk roles, general IT support |
Weekend Desktop Support focuses on providing technical assistance during weekends, often requiring specific certifications and flexible hours. Help Desk Technicians typically work during regular hours but share similar skills and certifications. The main difference lies in the work schedule and context of support, with Weekend Desktop Support emphasizing weekend availability for troubleshooting and maintenance.

$21.75 - $27.75/hr
Contractor
Medical, Dental, Vision, Retirement, PTO
Posted 23 days ago
Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
What will you do?
* Troubleshooting and repairing hardware issues;
* Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions;
* Preventative maintenance (e.g., lifecycle);
* Troubleshooting HW issues on end user devices;
* Proper utilization of ServiceNow;
* ServiceNow queue management and Ticket follow-up;
* Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party;
* Critical project support that involves hardware and/or high-touch user experience;
* Perform comprehensive site hardware asset inventory;
* Maintain consumable device inventory count;
* Conduct spare part and loaner pool management;
* Support IMACR/D requests;
* Engage OEM for warranty repairs and follow up on status;
* Escort OEM technicians onsite when needed.
* Assist client with physical support for incidents related to network, datacenter, and other activities as requested.
* Work on child ticket as assigned by Level 2/3 client-provided technical staff.
What you need to succeed:
What you'll get
Why we're different
Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities: https://www.youtube.com/watch?v=j8O37KNINdY
3 years min. experience with:
* Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications;
* Troubleshooting and replacing hardware on PCs and Mac laptops and desktops;
* Active Directory
* Deploying IT equipment (Windows, Mac);
* Imaging and staging PCs;
* Managing the equipment inventory and lifecycle;
* Migrating End User data;
* Moving in scope IT equipment;
* Collecting and coordinating disposal of in scope IT equipment;
* Facilitating third-party vendor on-site presence for Onsite Lifecycle Management
Sourced by ZipRecruiter
It services
10,000+ Employees
Jaguariuna, SP, BR