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Weekend Desktop Support Jobs in Rhode Island (NOW HIRING)

HCH ENTERPRISES LLC

Desktop Support Analyst I

Warwick, RI · On-site

$60K - $65K/yr

HCH Enterprises, LLC is seeking an Desktop Support Analyst I . This is a part-time position with HCH Enterprises, LLC and a contract position. Summary: This position provides day-to-day consultation ...

New England Business Solutions

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Service Technician & IT Support Specialist

East Greenwich, RI · On-site

$23.50/hr

Helpdesk & Desktop Support: Provide responsive support for client PCs, laptops, and Office 365 applications, helping resolve common software and hardware issues. * PC/Laptop Optimization: Perform ...

Detroit Defense

Technical Support Specialist

Newport, RI · On-site

$75K - $100K/yr

Support field installation, maintenance, and sustainment activities to ensure continued operational readiness. Respond to service requests, diagnose technical problems, and implement timely ...

PSG Global Solutions

ROC Support Technician

Lincoln, RI

$35K - $43K/yr

ROC Support Technicians provide technical support at the first stage level and assist team members as necessary. Calls to this level may originate from a number of different areas including store ...

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All JobsDesktop Support JobsWeekend Desktop Support JobsWeekend Desktop Support Jobs in Rhode Island

Weekend Desktop Support information

See Rhode Island salary details

$9

$26

$44

How much do weekend desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for weekend desktop support in Rhode Island is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $30.14 per hour, depending on experience, location, and employer.

What is the difference between Weekend Desktop Support vs Help Desk Technician?

AspectWeekend Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentOn-site or remote support during weekendsHelp desk support during weekdays or shifts
Employer & IndustryIT support companies, corporate IT departmentsIT service providers, corporate IT teams
Search & Comparison IntentWeekend support roles, after-hours IT supportHelp desk roles, general IT support

Weekend Desktop Support focuses on providing technical assistance during weekends, often requiring specific certifications and flexible hours. Help Desk Technicians typically work during regular hours but share similar skills and certifications. The main difference lies in the work schedule and context of support, with Weekend Desktop Support emphasizing weekend availability for troubleshooting and maintenance.

What are some common challenges faced by weekend desktop support professionals, and how can they be addressed?

Weekend Desktop Support professionals often encounter unique challenges such as handling urgent technical issues with limited in-person resources and managing higher volumes of remote requests. Since fewer staff may be present on weekends, you'll need to be resourceful and adept at troubleshooting independently. Effective time management and strong communication skills are essential, as you may need to escalate issues or coordinate with on-call teams. Building a solid understanding of company systems and maintaining thorough documentation can help you resolve problems efficiently and provide seamless support.

What are the key skills and qualifications needed to thrive as a weekend desktop support professional, and why are they important?

To thrive as a Weekend Desktop Support professional, you need solid troubleshooting skills, knowledge of operating systems (Windows and macOS), and experience with hardware and software support, typically backed by a relevant IT certification or associate degree. Familiarity with ticketing systems, remote desktop tools, and common diagnostic utilities is essential for resolving user issues efficiently. Excellent communication, patience, and time management are crucial soft skills for assisting users and handling multiple requests under time constraints. These skills ensure reliable IT support during off-peak hours, minimize downtime, and maintain business continuity.

What is a weekend desktop support?

Weekend Desktop Support jobs involve providing technical assistance and troubleshooting for computer systems, software, and hardware during weekends. Professionals in these roles help end-users resolve IT issues, install or update software, and maintain network connectivity. They are typically responsible for responding to support tickets, managing system updates, and ensuring minimal downtime outside of standard weekday office hours, making them essential for businesses that operate or require support on weekends.
What are the most commonly searched types of Desktop Support jobs in Rhode Island? The most popular types of Desktop Support jobs in Rhode Island are:
What cities in Rhode Island are hiring for Weekend Desktop Support jobs? Cities in Rhode Island with the most Weekend Desktop Support job openings:
Weekend Desktop Support jobs near you

Desktop Support Analyst I

HCH ENTERPRISES LLC

Warwick, RI • On-site

$60K - $65K/yr

Full-time, Part-time, Contractor

Re-posted 25 days ago

Job description

COMPANY OVERVIEW

HCH Enterprises, LLC (HCH) is a solutions-oriented staffing, consulting, project management and IT service provider. Our mission is to help governments and partners make life better for everyone by centering equity in the delivery of our consulting, staff augmentation, and information technology services. At HCH, we believe our work benefits from the diverse perspectives of our employees. As such, HCH celebrates inclusion and is committed to being an Equal Opportunity Employer.

HCH Enterprises, LLC is seeking an Desktop Support Analyst I. This is a part-time position with HCH Enterprises, LLC and a contract position.

Summary: This position provides day-to-day consultation, training & troubleshooting to computer users for hardware, software, network and related computer systems and their peripheral devices. This position requires both phone and hands-on support. 1+ years of previous Help Desk experience are required. Great communications and customer service and troubleshooting skills are a must!

Essential Duties and Responsibilities:

 Resolve hardware and software support communications (telephone calls, voicemail and e-mail) directly from end users

 Identifies, researches, and resolves complex technical problems

 Track all hardware and software inventory issued to employees

 Perform all desktop hardware/software installations, software updates, and licensing issues

 Log all received calls, e-mails and voicemails as required in the Help Desk Support System

 Continually suggest system/process improvements to ensure superior user experience

Replace/install/configure all user hardware as needed in a timely manner

 Work with IT staff to escalate issues as needed

 Works with contractors and vendors when external help is required

 Train staff on hardware, software and network use

 Participate in special projects as appropriate

 Maintain good working relationships with users, department managers, vendors and other IT professionals to continuously improve the ability of the Help Desk to meet its mission

 Provide excellent customer service

 Keep up-to-date on emerging technologies and regularly update skills to match newly acquired systems or services

 Any and all other responsibilities as assigned

Supervisory Responsibilities: N/A

Qualifications:

 Excellent written and verbal skills

 Must be self-motivated with strong sense of ownership

 Must be able to lift 50lbs & climb ladders

 Must have a valid driver’s license

 Must be able to pass background checks

Education/Experience:

 Associates degree in an Information Technology field and/or equivalent experience

 MCDST, ITIL, A+, N+, VCA-DCV, VCA-DTM or equivalent certification a plus

 Microsoft Windows 10 Workstations in a virtualized environment

 Experience with thin client use/management

 Microsoft Office 2016

 Hardware/Software troubleshooting

 Networking experience including TCP/IP, DHCP, VLANs, etc.

 Active Directory user administration Group Policy tools

 Experience with VMWare Horizon (View) and VMware vSphere

 Thorough knowledge of desktop and business/technical support systems


Projected start date is 8/10/26. This is a full-time (40 hr/wk) position located ON-SITE in Warwick, RI. Salary compensation $60,000-$65,000 annually.