We are seeking an Educational Technology Support Technician to provide technical support to faculty and end-users using instructional technologies and Learning Management Systems (LMS). The ideal candidate will troubleshoot technology issues, manage support tickets, create training resources, conduct user training, and assist with educational technology projects.
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Required Skills
- Technical troubleshooting and customer support
- Learning Management Systems (LMS)
- Instructional/Educational Technology
- Training and user support
- MS Word and content editing tools
- WordPress
- Adobe Creative Cloud
- Strong communication and problem-solving skills
Preferred: Higher education experience, faculty support, project management tools, and experience creating and delivering technical training.