ZipRecruiter

Log In

1

Weekend Customer Support Jobs in Dallas, TX (NOW HIRING)

Royal Key Supply

Be Seen First

Customer Support Specialist

Grand Prairie, TX · On-site

$19 - $21/hr

POSITION OVERVIEW Royal Key Supply is seeking a professional and customer-focused Customer Support Specialist to serve as a primary point of contact for our B2B customers. This position will provide ...

Nova Pacific

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Customer Support Assistant At Nova Pacific, we are driven by a commitment to clarity, purpose, and connection. As a trusted partner in business development and strategic communication, we help ...

JobTread Software

Customer Support Specialist

Dallas, TX · On-site

$65K - $80K/yr

Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with Excel, show strong attention to detail, are friendly and approachable, and demonstrate a willingness ...

JobTread Software

Customer Support Specialist

Dallas, TX · On-site

$72K/yr

Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with Excel, show strong attention to detail, are friendly and approachable, and demonstrate a willingness ...

Alphabe Insight Inc

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

We are seeking a Customer Support Specialist who is committed to providing outstanding service and ensuring a seamless experience for our clients. In this role, you will serve as the primary point of ...

Boxes 4 U

Customer Support Specialist

Plano, TX

$17.25 - $23.25/hr

Customer Support Specialist About us Boxes4 U is now a proudly employee-owned company! Our employees earn dividends from their share of the profits whether they are full time or part time. Based in ...

Alphabe Insight Inc

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

We are looking for a Customer Support Specialist to serve as the primary point of contact for our customers. In this role, you will provide timely and effective support, ensuring a seamless and ...

TEKsystems

Customer Support Specialist

Farmers Branch, TX · On-site

$23 - $25.50/hr

Provide prompt, professional, and solution-oriented customer support. * Document customer interactions accurately and thoroughly. * Partner with internal teams to resolve customer concerns. Customer ...

GLORY

Customer Support Specialist

Carrollton, TX · On-site

$19.35/hr

Customer Support Specialist Department: Service - Call Centre/Customer Service Employment Type: Permanent - Full Time Location: United States/Carrollton, TX Reporting To: Help Desk Supervisor ...

Synapse-ITS

Customer Support Specialist

Greenville, TX · On-site

$15 - $20/hr

Perform all core customer support responsibilities including order processing, warranty claims, customer inquiries, and coordination with internal departments. * Provide timely and accurate ...

Synapse-ITS

Customer Support Specialist

Greenville, TX

$15 - $20/hr

Perform all core customer support responsibilities including order processing, warranty claims, customer inquiries, and coordination with internal departments. * Provide timely and accurate ...

Alphabe Insight Inc

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Our culture values professionalism, innovation, and collaboration-creating an environment where ideas flourish and results speak for themselves We are seeking a Customer Support Assistant to join our ...

TEKsystems

Customer Support Specialist

Farmers Branch, TX · On-site

$23 - $25.50/hr

Provide prompt, professional, and solution-oriented customer support. * Document customer interactions accurately and thoroughly. * Partner with internal teams to resolve customer concerns. Customer ...

GLORY

Customer Support Specialist

Carrollton, TX

$19.35/hr

The Customer Response Representative provides remote technical support for cash recycling machines, assisting both end users and field technicians. This role involves diagnosing and resolving ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Dallas, TX

Weekend Customer Support information

See Dallas, TX salary details

$10

$22

$56

How much do weekend customer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for weekend customer support in Dallas, TX is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.15 per hour, depending on experience, location, and employer.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Dallas, TX?

The most popular types of Customer Support jobs in Dallas, TX are:

What are popular job titles related to Weekend Customer Support jobs in Dallas, TX?

For Weekend Customer Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Dallas, TX look for?

The top searched job categories for Weekend Customer Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Weekend Customer Support jobs?

Cities near Dallas, TX with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,677 per year, or $22.9 per hour.

Customer Support Specialist

Royal Key Supply

Grand Prairie, TX • On-site

$19 - $21/hr

Full-time

PTO

Posted 12 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

ABOUT ROYAL KEY SUPPLY

Royal Key Supply is a growing B2B automotive locksmith distributor providing automotive

keys, remotes, key programming and cutting equipment, locksmith tools, and related

products to businesses nationwide through our e-commerce platform.

POSITION OVERVIEW

Royal Key Supply is seeking a professional and customer-focused Customer Support

Specialist to serve as a primary point of contact for our B2B customers.

This position will provide support primarily through inbound phone calls and email

communication, assisting customers with order inquiries, products, shipping, returns,

account questions, and general issues. The ideal candidate is an excellent communicator

who can manage a high volume of customer interactions while remaining organized,

professional, and solution-oriented.

Schedule: Monday-Friday 8am-5pm

KEY RESPONSIBILITIES

  • Respond to inbound customer calls and emails in a professional and timely manner
  • Assist customers with order status, shipping information, product questions, accounts, returns, and general service questions
  • Research customer concerns and provide accurate resolutions or coordinate and escalate to the appropriate departments
  • Process order updates, cancellations, returns, and other customer requests according to company policies
  • Handle customer concerns and escalations professionally while working toward an appropriate resolution
  • Maintain accurate notes and records of customer interactions
  • Identify recurring customer issues and communicate trends or opportunities for improvement to management

QUALIFICATIONS

  • High School Diploma or GED Equivalent (REQUIRED)
  • 2+ years of customer service, customer support, e-commerce support, order
  • management, or related experience (PREFERRED)
  • Strong phone presence with excellent verbal and written communication skills
  • Ability to professionally handle difficult conversations, complaints, and escalated customer concerns
  • Strong problem-solving skills with the ability to investigate issues and determine appropriate solutions
  • Highly organized with strong attention to detail and the ability to manage multiple customer requests simultaneously
  • B2B, e-commerce, wholesale distribution, automotive, or parts-related customer service experience is a plus