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Weekend Customer Support Jobs in Dallas, TX (NOW HIRING)

GLORY

Customer Support Specialist

Carrollton, TX

$19.35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Support Specialist provides remote technical support for cash recycling machines, assisting both end users and field technicians. This role involves diagnosing and resolving equipment ...

MSD

Customer Support Associate

Irving, TX

$43K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner closely with team to support order management, customer follow-ups, and account needs * Track and communicate order status, shipment updates, and issue resolution to customers and internal ...

Alphabe Insight Inc

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

We are seeking a Customer Support Specialist who is committed to providing outstanding service and ensuring a seamless experience for our clients. In this role, you will serve as the primary point of ...

Alphabe Insight Inc

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

  • PTO

Our culture values professionalism, innovation, and collaboration-creating an environment where ideas flourish and results speak for themselves We are seeking a Customer Support Assistant to join our ...

Synapse-ITS

Customer Support Specialist

Greenville, TX

$15 - $20/hr

Perform all core customer support responsibilities including order processing, warranty claims, customer inquiries, and coordination with internal departments. * Provide timely and accurate ...

Synapse-ITS

Customer Support Specialist

Greenville, TX · On-site

$15 - $20/hr

Perform all core customer support responsibilities including order processing, warranty claims, customer inquiries, and coordination with internal departments. * Provide timely and accurate ...

Boxes 4 U

Customer Support Specialist

Plano, TX · On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Support Specialist About us Boxes4 U is now a proudly employee-owned company! Our employees earn dividends from their share of the profits whether they are full time or part time. Based in ...

Remotetravelcareers

Travel Customer Support

Dallas, TX · Remote

$16.75 - $21.50/hr

We are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You'll provide timely and clear support to make sure ...

Sync.com

Technical Customer Support

Dallas, TX · Remote

Provide exceptional technical support to customers using our cloud storage and file sharing ... Showcase flexibility in working evenings, weekends, and holidays to ensure seamless support ...

Sync.com, Inc

Technical Customer Support

Dallas, TX · On-site +1

Provide exceptional technical support to customers using our cloud storage and file sharing ... Showcase flexibility in working evenings, weekends, and holidays to ensure seamless support ...

VAST Data

Customer Support Engineer

Dallas, TX · On-site

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Rotational weekend shift once every 8-12 weeks and occasional holiday coverage.

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Showing results 21-40

All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Dallas, TX

Weekend Customer Support information

See Dallas, TX salary details

$10

$22

$56

How much do weekend customer support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for weekend customer support in Dallas, TX is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.15 per hour, depending on experience, location, and employer.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Dallas, TX?

The most popular types of Customer Support jobs in Dallas, TX are:

What are popular job titles related to Weekend Customer Support jobs in Dallas, TX?

For Weekend Customer Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Dallas, TX look for?

The top searched job categories for Weekend Customer Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Weekend Customer Support jobs?

Cities near Dallas, TX with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,677 per year, or $22.9 per hour.

Customer Support Specialist

GLORY

Carrollton, TX

$19.35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

The Customer Support Specialist provides remote technical support for cash recycling machines, assisting both end users and field technicians. This role involves diagnosing and resolving equipment issues, guiding users through proper machine operation, and supporting technicians in the field to ensure timely and effective problem resolution. 
        Provide technical support via phone and email to end users and field technicians regarding cash recycling machine functionality.
        Diagnose and troubleshoot hardware and software issues remotely.
        Assist users with operational guidance and best practices for machine use.
        Support field technicians with technical information and troubleshooting steps.
        Document and track issues using help desk software and problem management systems.
        Follow established protocols and scripts to resolve common issues.
        Escalate complex problems to appropriate internal teams when necessary.
        Maintain a courteous and professional demeanor in all interactions.
        Work under direct supervision and follow standard operating procedures.
Education Level:
       High school diploma or GED
REQUIRED SKILLS AND COMPETENCIES
       1-3 years of experience in a customer support or technical help desk role.
       Strong understanding of technical support principles and troubleshooting methods.
       Excellent verbal and written communication skills.
       Strong customer service orientation and interpersonal skills.
       Ability to explain technical concepts clearly to both users and technicians.
       Analytical and problem-solving skills with a methodical approach.
       Mechanically inclined with a basic understanding of hardware functionality.
       Familiarity with help desk ticketing systems and documentation practices.
401(k) Retirement Plan with Fidelity - 2.5% Base contribution paid toward your retirement by Glory even if you do not participate.
   Plus, Glory matches 3% up to 6% of your contribution
Health insurance - 3 medical plans to choose from.  High, Medium and Low deductible through Blue Cross Blue Shield
MDLive - 24/7 Virtual Doctor plus a Nurse Line
Dental insurance
Vision insurance
FSA / Dependent Care
Voluntary Life Insurance
Basic Life insurance and AD&D - Company paid
Short Term Disability / Long Term Disability / Employee Assistance Program - Company paid
Paid Vacation - start with a prorated amount of hours your first year depending on start date.  80 vacation hours earning your first full year and vacation hours increase based on years of service
Paid Sick days based on City/State requirements
Paid Holidays - 9 to 11 days based on start date
Professional development assistance
Education assistance
Adoption Assistance
Legal and ID Theft plans
Annual Bonus opportunity
Opportunities for internal promotions/career advancement 

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