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Weekend Customer Success Manager Jobs in Washington

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...

Customer Success Manager (CSM) The Customer Success Manager (CSM) owns the success, retention, and adoption of a defined portfolio of customers. This role operates with a high degree of independence ...

Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...

Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

Position Description The Customer Success Manager owns the post-sale customer journey for a portfolio of Enhesa customers, from onboarding through ongoing adoption and value realization. Ensuring ...

Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...

Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...

Customer Success Manager

Bethesda, MD · Hybrid

$56K - $63K/yr

Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer Success Manager to join its marketing and content sales team. Job Summary The Customer Success ...

Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are services companies and ...

Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make ...

As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.

As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

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Weekend Customer Success Manager information

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

What are the most commonly searched types of Weekend Customer Success jobs in Washington? The most popular types of Weekend Customer Success jobs in Washington are:
What are popular job titles related to Weekend Customer Success Manager jobs in Washington? For Weekend Customer Success Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Success Manager jobs in Washington look for? The top searched job categories for Weekend Customer Success Manager jobs in Washington are:
What cities in Washington are hiring for Weekend Customer Success Manager jobs? Cities in Washington with the most Weekend Customer Success Manager job openings:

Customer Success Manager

Citian

Washington, DC • Remote

Full-time

Re-posted 2 days ago


Job description

Who You Are:

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products.  The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.  

Required Qualifications:

  • 3+ years of Customer Success experience ideally within SaaS
  • Proven ability to develop and implement risk mitigation strategies and ensure customer retention.
  • Strong track record of consistently exceeding customer success metrics and targets
  • Excellent verbal and written communication skills
  • Ability to travel to various local and national events as needed.  Travel will be regional and national

Preferred Qualifications:

  • Venture-backed, start-up experience
  • Prior Customer Success experience with public sector clients