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Weekend Customer Success Manager Jobs in Alabama

Accela

Customer Success Operations Lead

Birmingham, AL · On-site

$110K/yr

Manage platform configuration, governance, integrations, reporting, permissions, and overall ... Partner with Customer Success leadership to continuously improve processes, workflows, and ...

Harris

Maintain accurate forecasting and pipeline management in Salesforce CRM. Partner Success & Retention Manage onboarding and implementation for new partners, ensuring successful rollout and adoption.

penlink

Customer Success Specialist

Mobile, AL · On-site

You'll collaborate with both internal and external senior managers to address customer needs and ... success metrics. Requirements YOUR RESPONSIBILITIES • Serve as a day-to-day contact for assigned ...

McQuade Organization

Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...

McQuade Organization

Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...

McQuade Organization

Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...

Genesys

Proficiency with CRM and customer success tools such as Salesforce and Gainsight * Advanced data analysis skills with the ability to present insights to executive audiences * Strong communication ...

Globe Life: Moore Organizations

... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus

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All JobsCustomer Success JobsWeekend Customer Success Manager JobsWeekend Customer Success Manager Jobs in Alabama

Weekend Customer Success Manager information

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

What are the most commonly searched types of Weekend Customer Success jobs in Alabama?

The most popular types of Weekend Customer Success jobs in Alabama are:

What are popular job titles related to Weekend Customer Success Manager jobs in Alabama?

For Weekend Customer Success Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Success Manager jobs in Alabama look for?

The top searched job categories for Weekend Customer Success Manager jobs in Alabama are:

What cities in Alabama are hiring for Weekend Customer Success Manager jobs?

Cities in Alabama with the most Weekend Customer Success Manager job openings:

Weekend Customer Success Manager jobs near you
Infographic showing various Weekend Customer Success Manager job openings in Alabama as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 93% In-person, and 7% Remote job distribution.

Customer Success Manager (AL, Oxford)

Five Star Food Service

Gadsden, AL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Customer Success Manager (AL, Oxford)
AL, Gadsden
About the Role:
The Customer Success Manager (CSM) is responsible for building strong client partnerships and ensuring every customer experience exceptional service, engagement, and value. Acting as the face of Five Star across all business lines - Markets, Vending, Dining, and Refreshment Services - this role focuses on client retention, satisfaction, and organic growth through proactive relationship management and solution-driven collaboration with operational teams.
What Five Star Has to Offer:
  • Paid vacation, paid holidays, paid sick days.
  • 401(k) retirement savings plan with company match.
  • Comprehensive medical, dental, and vision insurance plans (individual and family coverage).
  • Voluntary FSA, life insurance, and short/long-term disability options.
  • Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.
  • Opportunities for advancement.
  • Quarterly Incentive Bonus based on retention and growth.
  • Vehicle program with insurance and maintenance reimbursement and weekly stipend.

Key Responsibilities:
  • Develop and maintain long-term customer relationships through consistent communication and on-site visits.
  • Serve as the primary point of contact for all client needs and ensure issues are resolved quickly and professionally.
  • Partner with operations and regional leadership teams to ensure customer satisfaction, performance excellence, and service consistency.
  • Identify opportunities to expand relationships by introducing additional Five Star services and solutions.
  • Support sales and retention goals by assisting with new account development, same-store growth, and profitability initiatives.
  • Conduct regular client site visits to ensure company standards and contractual commitments are met.
  • Document all client interactions, feedback, and action items accurately and share updates with division management.
  • Represent Five Star at conferences, meetings, and events as needed, including occasional overnight travel.
  • Promote and uphold Five Star's values - Discipline, Leadership, Integrity, and Community - in every customer interaction.
Required Qualifications:
  • Bachelor's degree in business , marketing, or a related field and two years of experience in customer success, account management, or sales, ideally within a service-oriented industry ; or equivalent combination of education and experience.
  • Strong interpersonal, communication, and problem-solving skills with the ability to present to groups and leadership.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Willingness to travel regionally and stay overnight as required.
  • Valid driver's license and clean driving record.
  • Must be able to consent to a drug screen and pre-employment background check.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Location - AL, Gadsden - AL - 501 PADEN ROAD

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