ZipRecruiter

Log In

1

Weekend Customer Success Associate Jobs in New York

Wolters Kluwer

Customer Success Associate

Manhattan, NY · On-site

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

White Plains, NY

$40K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Posting The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the ...

Wolters Kluwer

Customer Success Associate

White Plains, NY

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the relationship ...

SinglePlatform

Customer Success Associate

New York, NY · On-site

In this role you will be responsible for training and on-boarding new customers and managing customer relationships through their entire life cycle. We're looking for superior people skills and a ...

Colorwave Inc

Customer Success Manager

Manhattan, NY · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Associate Garage powers the exchange of critical assets across America's essential industries. We started with fire departments, where purchasing mission-critical vehicles and ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

  • PTO

Client Success Associate We are seeking a Client Success Associate to join our luxury real estate ... In this role, you will communicate with customers to identify their needs, process requests ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

  • PTO

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team ... In this role, you will communicate with customers to identify their needs, process requests ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

  • PTO

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team ... In this role, you will communicate with customers to identify their needs, process requests ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

  • PTO

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team ... In this role, you will communicate with customers to identify their needs, process requests ...

previous page

Showing results 41-60

All JobsCustomer Success Associate JobsWeekend Customer Success Associate JobsWeekend Customer Success Associate Jobs in New York

Weekend Customer Success Associate information

What are the most commonly searched types of Weekend Customer Success jobs in New York?

The most popular types of Weekend Customer Success jobs in New York are:

What cities in New York are hiring for Weekend Customer Success Associate jobs?

Cities in New York with the most Weekend Customer Success Associate job openings:

Weekend Customer Success Associate jobs near you

Customer Success Associate

Wolters Kluwer

Manhattan, NY • On-site

$41K - $68K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Wolters Kluwer rating

9.1

Company rating: 9.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

25th of 244 rated software companies

Job description

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring customers are engaged and satisfied, acting as an essential resource for troubleshooting and enhancements.

In this role on the CT Corporate Staffing Team, you will be working with a wide range of professional customers seeking support for private agreements (e.g. loan agreements, indentures, guaranty agreements).

Responsibilities:

• Proactively support the onboarding process for new customers.

• Address and resolve a broader range of customer inquiries and issues.

• Assist with customer renewals and upselling opportunities.

• Monitor and analyze customer performance and engagement data.

• Provide intermediate-level training and guidance to customers.

• Ensure implementation schedules, targets, and budgets are met.

• Collaborate with internal teams on customer feedback to improve products/services.

• Document detailed customer interactions and updates in CRM.

• Identify potential areas for service/product improvement based on customer feedback.

• Maintain and enhance strong client relationships.

Skills:

• Enhanced Communication: Improved verbal and written communication capabilities.

• Intermediate Problem-Solving: Ability to tackle a wider range of issues.

• Analytical Skills: Basic analytical skills to track and interpret customer data.

• Technical-Technical Proficiency: Stronger understanding of products/services.

• Advanced CRM: More proficient use of CRM tools for streamlined customer management.

• Customer Focus: Deepened empathy and focus on customer needs.

• Collaboration: Enhanced team collaboration and coordination.

• Feedback Implementation: Ability to implement customer feedback effectively.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$41,100.00 - $68,900.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information :

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

What Wolters Kluwer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply