Customer Success Associate
Hoboken, NJ · On-site
About the position The Customer Success Associate will be expected to deliver superior support services to our customers by reinforcing our customers' success and differentiating us from our ...
Customer Success Associate
Hoboken, NJ · On-site
About the position The Customer Success Associate will be expected to deliver superior support services to our customers by reinforcing our customers' success and differentiating us from our ...
Customer Success Associate
White Plains, NY · On-site
$41K - $68K/yr
The Customer Success Associate (Small Business Research Team) fulfills business license research for our high-volume reseller partnerships and our direct clients. The Customer Success Associate is ...
Customer Success Associate
White Plains, NY · On-site
$41K - $68K/yr
The Customer Success Associate (Small Business Research Team) fulfills business license research for our high-volume reseller partnerships and our direct clients. The Customer Success Associate is ...
Customer Success Associate
White Plains, NY · On-site
$41K - $68K/yr
The Customer Success Associate (Small Business Research Team) fulfills business license research for our high-volume reseller partnerships and our direct clients. The Customer Success Associate is ...
Customer Success Associate
White Plains, NY · On-site
$41K - $68K/yr
The Customer Success Associate (Small Business Research Team) fulfills business license research for our high-volume reseller partnerships and our direct clients. The Customer Success Associate is ...
About the Role The Customer Success Associate role at AlphaSense supports the day to day experience of our clients. CSAs help active users get value from the platform through support, training, and ...
About the Role The Customer Success Associate role at AlphaSense supports the day to day experience of our clients. CSAs help active users get value from the platform through support, training, and ...
Customer Success Associate - Account Manager The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is ...
Customer Success Associate - Account Manager The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is ...
Customer Success Associate
New York, NY · On-site
$90K - $100K/yr
The Customer Success Associate role is a foundational role with the autonomy to define and shape our customer onboarding and support processes from the ground up. You will act as the first line of ...
Customer Success Associate
New York, NY · On-site
$90K - $100K/yr
The Customer Success Associate role is a foundational role with the autonomy to define and shape our customer onboarding and support processes from the ground up. You will act as the first line of ...
Reporting to the Senior Manager, Customer Success, the Customer Success Associate (CSA) plays a pivotal role in ensuring the success and satisfaction of our valued customers. Collaborating and ...
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Reporting to the Senior Manager, Customer Success, the Customer Success Associate (CSA) plays a pivotal role in ensuring the success and satisfaction of our valued customers. Collaborating and ...
Customer Success Associate
Manhattan, NY · On-site
As a Customer Success Associate, you'll run the scaled side of our CS motion: monitoring customer health across our book, driving adoption of new products, and building the content and AI-powered ...
Customer Success Associate
Manhattan, NY · On-site
As a Customer Success Associate, you'll run the scaled side of our CS motion: monitoring customer health across our book, driving adoption of new products, and building the content and AI-powered ...
Customer Success Associate
New York, NY · On-site
$100K - $145K/yr
As a Customer Success Associate, you'll run the scaled side of our CS motion: monitoring customer health across our book, driving adoption of new products, and building the content and AI-powered ...
Customer Success Associate
New York, NY · On-site
$100K - $145K/yr
As a Customer Success Associate, you'll run the scaled side of our CS motion: monitoring customer health across our book, driving adoption of new products, and building the content and AI-powered ...
Customer Success Associate
New York, NY · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
New York, NY · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
New York, NY · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
New York, NY · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
New York, NY · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
New York, NY · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
New York, NY · On-site
$80K - $90K/yr
As a Customer Success Associate, you'll drive adoption at our largest and most strategic accounts. You'll be the person who gets scientists actually using Uncountable: building the adoption plan for ...
Customer Success Associate
New York, NY · On-site
$80K - $90K/yr
As a Customer Success Associate, you'll drive adoption at our largest and most strategic accounts. You'll be the person who gets scientists actually using Uncountable: building the adoption plan for ...
Customer Success Associate
Manhattan, NY · On-site
As a Customer Success Associate, you'll drive adoption at our largest and most strategic accounts. You'll be the person who gets scientists actually using Uncountable: building the adoption plan for ...
Customer Success Associate
Manhattan, NY · On-site
As a Customer Success Associate, you'll drive adoption at our largest and most strategic accounts. You'll be the person who gets scientists actually using Uncountable: building the adoption plan for ...
Customer Success Associate (Front Office)
Central Islip, NY · On-site
$19 - $23/hr
Customer Success Associate (Front Office) Central Islip, NY | Full-Time | Monday-Friday | 7:30 a.m.-4:30 p.m. Be the First Impression. Create Great Customer Experiences. Do you enjoy helping people ...
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Customer Success Associate (Front Office)
Central Islip, NY · On-site
$19 - $23/hr
Customer Success Associate (Front Office) Central Islip, NY | Full-Time | Monday-Friday | 7:30 a.m.-4:30 p.m. Be the First Impression. Create Great Customer Experiences. Do you enjoy helping people ...
Customer Success Associate
$34K - $57K/yr
The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the relationship ...
Customer Success Associate
$34K - $57K/yr
The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the relationship ...
Customer Success Associate
Manhattan, NY · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
Manhattan, NY · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
White Plains, NY · On-site
$40K - $67K/yr
Job Posting The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the ...
Customer Success Associate
White Plains, NY · On-site
$40K - $67K/yr
Job Posting The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the ...
Customer Success Associate
$40K - $67K/yr
Job Posting The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the ...
Customer Success Associate
$40K - $67K/yr
Job Posting The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the ...
Customer Success Associate
$40K - $67K/yr
Job Posting The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the ...
Customer Success Associate
$40K - $67K/yr
Job Posting The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the ...
Weekend Customer Success Associate information
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Full-time
Medical, Retirement, PTO
Re-posted 7 days ago
Job description
Company Mission
At Playbook we believe that everyone deserves the ability to get ahead with incredible sports & academic programs. Through our best in class technology and integrated platform services we are revolutionizing the way that sports, education, and activity entrepreneurs launch and manage programs for students and communities across the world.
We have an amazing list of customers and partners including professional sports teams, fortune 500 companies, and 100's of leading sports and activity organizations across the country. We also have established partnerships with star athletes including Kristaps Porzingis, Didi Gregorius, and over 30 other professional athletes and influencers who embody our values and support our mission.
About the position
The Customer Success Associate will be expected to deliver superior support services to our customers by reinforcing our customers' success and differentiating us from our competitors. He/she will deliver positive change to improve service levels, increase customer satisfaction, reduce resolution times, and ultimately contribute to increasing customer retention and revenue growth all while having an eye for continuous improvement.
Tasks, Duties, Responsibilities
- Act as the primary point of contact for software clients to ensure that their needs are met in a way that improves client satisfaction.
Drive customer software engagement and development of power users across customer organizations.
Implement Customer Success Plans for assigned accounts.
Collaborate with the Playbook sales team to expand customer relationships.
Onboarding existing clients to the software platform, training them in how to use our program.
Help ensure smooth operations and customer feedback.
Knowledge, Skills, Competencies
- Preferably 1 year of relevant experience in Customer Success, Support or Sales experience.
- Passion for technology and wowing customers.
- Relentless work ethic.
- Strong communication skills, verbal and written.
- Strong organizational skills, ability to multitask.
- Ability to think quickly and be creative.
- Confidence to make decisions without supervision.
Benefits
- 401(k) and 401(k) matching
- Paid Time Off
- Health Reimbursement Account (HRA)
- Paid Travel Opportunities