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Weekend Customer Service Representative Jobs in Worcester, MA

Customer Service Representative

Littleton, MA · On-site

$21 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CUSTOMER SERVICE REPRESENTATIVE At Nashoba Air & BoilerWorks, we pride ourselves on customer service and integrity. You've probably seen our trucks and our ads or even our office in Littleton, MA.

The CSR enters information into the database, processes payments, and assists patrons in ... Work a rotating weekend schedule. * File applications and other paperwork as necessary.

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

Customer Service Rep

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

Customer Service Rep

Fitchburg, MA · On-site

$16.25 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Representative

Natick, MA · On-site

$23 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative At Waltham Pest Services, our Customer Service Representatives are often the first connection customers make with our team--and that makes this role incredibly ...

Customer Service Rep

Leominster, MA · On-site

$16.50 - $22.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Gardner, MA · On-site

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts. Job ...

CSR

Marlborough, MA · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Marlborough, MA | Full-Time | In-Office Love Helping People? Thrive in a Fast-Paced Environment? A great residential service company is looking for a friendly ...

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts. Job ...

Customer Service Representative

Littleton, MA · On-site

$21 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CUSTOMER SERVICE REPRESENTATIVE At Nashoba Air & BoilerWorks, we pride ourselves on customer service and integrity. You've probably seen our trucks and our ads or even our office in Littleton, MA.

Customer Service Rep

Leominster, MA · On-site

$16.50 - $22.50/hr

Customer Service Rep You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make ...

Customer Service Rep

Fitchburg, MA · On-site

$16.25 - $22/hr

Customer Service Rep You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make ...

Showing results 21-40

Weekend Customer Service Representative information

See Worcester, MA salary details

$9

$18

$26

How much do weekend customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for weekend customer service representative in Worcester, MA is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What are the most commonly searched types of Customer Service Representative jobs in Worcester, MA?

The most popular types of Customer Service Representative jobs in Worcester, MA are:

What are popular job titles related to Weekend Customer Service Representative jobs in Worcester, MA?

For Weekend Customer Service Representative jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Service Representative jobs in Worcester, MA look for?

The top searched job categories for Weekend Customer Service Representative jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Weekend Customer Service Representative jobs?

Cities near Worcester, MA with the most Weekend Customer Service Representative job openings:

Infographic showing various Weekend Customer Service Representative job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,012 per year, or $18.8 per hour.

Customer Service Representative

Sila Services

Littleton, MA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

CUSTOMER SERVICE REPRESENTATIVE
At Nashoba Air & BoilerWorks, we pride ourselves on customer service and integrity. You've probably seen our trucks and our ads or even our office in Littleton, MA. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. People often come to us looking for a job, and they stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Customer Service Rep is responsible for the following:
Maintaining high level of productivity.
Managing incoming calls and customer service inquiries.
Generating sales leads that develop into new customers.
Identifying and assessing customers' needs to achieve satisfaction.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer issues.
Obtaining product knowledge so that you can answer questions.
Processing orders, forms, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communication with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support.
The ideal Customer Service Representative must have:
Excellent communication, organizational, and interpersonal skills.
Ability to stay calm when customers are stressed or upset.
Encouraging and motivating personality
A polished and professional demeanor.
Self-motivation and discipline.
An ambitious and competitive nature.
Highly evolved customer service skills.
A working knowledge of Microsoft office and computer savvy competence.
The eligible Customer Service Representative will receive:
Competitive hourly rates!Benefits: Medical, Dental, and Life Insurance.401(k) with company match.Comprehensive, paid training.
$21-25 per hour
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Shift:
Available onsite hours 7:30-4:30 (this is NOT a remote or hybrid position)
Monday- Friday and occasional Saturday 9-2 (once every 1-2 months)
Work setting:
In-person
Office
Experience:
Professional phone communication skills
Strong verbal and written communication
Ability to multitask and prioritize effectively in a fast-paced, busy environment
Basic computer proficiency and ability to navigate common software applications
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.