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Weekend Customer Service Representative Jobs in Worcester, MA

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service ... Ability to work nights and weekends * Excellent customer service skills * Ability to take direction ...

authority

Customer Service Representative

Fitchburg, MA · On-site

$16.25 - $22/hr

The Seasonal Customer Service Representative (CSR) is responsible for delivering high-quality ... Weekend Work: Required as part of the seasonal schedule. * Breaks: Mandatory 30-minute unpaid lunch ...

Sila

Customer Service Representative

Littleton, MA · On-site

$21 - $25/hr

Nashoba Air & BoilerWorks - Customer Service Representative Nashoba Air & BoilerWorks is Nashoba ... Monday to Friday, Rotating weekends as needed Work setting: In-person Office Experience: call ...

TransCore

Customer Service Representative

Auburn, MA · On-site

$17 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking ... Work a rotating weekend schedule. * File applications and other paperwork as necessary.

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Weekend Customer Service Representative information

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$26

How much do weekend customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for weekend customer service representative in Worcester, MA is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Worcester, MA? The most popular types of Customer Service Representative jobs in Worcester, MA are:
What are popular job titles related to Weekend Customer Service Representative jobs in Worcester, MA? For Weekend Customer Service Representative jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Worcester, MA look for? The top searched job categories for Weekend Customer Service Representative jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Weekend Customer Service Representative jobs? Cities near Worcester, MA with the most Weekend Customer Service Representative job openings:
Weekend Customer Service Representative jobs near you
Infographic showing various Weekend Customer Service Representative job openings in Worcester, MA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,012 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Domino's

Ayer, MA • On-site

$18 - $24.25/hr

Part-time

Re-posted 4 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,926 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Customer Service Representative (CSR)
Customer Service Representative:
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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