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Weekend Customer Service Representative Jobs in Springfield, OH

Frozen Food Express

Customer Service Rep

Xenia, OH · On-site

$14 - $19/hr

Customer Service Representatives are eligible for an attractive benefits package including medical, dental, vision, matching 401(k) retirement plan, life insurance plans, vacation, and sick time.

Blevins, Inc

Customer Service Representative

New Carlisle, OH · On-site

$14.25 - $19.50/hr

Customer Service Representative Blevins, Inc., a financially strong, privately owned wholesaler of building supplies, is seeking an experienced candidate who possesses a positive attitude to fill a ...

KENNICOTT BROS CO

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

We are seeking a dedicated Customer Service Representative to provide exceptional service to our house accounts, phone and walk-in customers. This role is critical for managing relationships ...

truenorth

Cashier / Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Departmen t: Operations Reports To: Store Management ... Must be able to work flexible hours including evenings, weekends, and holidays * Must meet the ...

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All JobsCustomer Service Representative JobsWeekend Customer Service Representative JobsWeekend Customer Service Representative Jobs in Springfield, OH

Weekend Customer Service Representative information

See Springfield, OH salary details

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How much do weekend customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for weekend customer service representative in Springfield, OH is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, OH? The most popular types of Customer Service Representative jobs in Springfield, OH are:
What are popular job titles related to Weekend Customer Service Representative jobs in Springfield, OH? For Weekend Customer Service Representative jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Springfield, OH look for? The top searched job categories for Weekend Customer Service Representative jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Weekend Customer Service Representative jobs? Cities near Springfield, OH with the most Weekend Customer Service Representative job openings:
Weekend Customer Service Representative jobs near you

Customer Service Rep

Frozen Food Express

Xenia, OH • On-site

$14 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 hours ago

Job description

Frozen Food Express is looking for a Customer Service Representative for our Xenia, OH location.
Our strategic vision at Frozen Food Express is to be the premier temperature-controlled LTL carrier in North America. Our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers. Customer Service Representatives are eligible for an attractive benefits package including medical, dental, vision, matching 401(k) retirement plan, life insurance plans, vacation, and sick time.
Responsibilities:
  • Perform customer service functions related to the business.
  • Responsible for daily hands-on customer related situations, account development and customer satisfaction.
  • Commit to and receive detailed customer load information by telephone, fax or electronic tendering.
  • Accurately and timely input all load information into the operating system.
  • Serve as customer's first line of communication and refer customer to the proper department as necessary.
  • Use exceptional telephone skills to present a quality-oriented image where the customer is treated in a consistent, courteous and efficient manner so that the impress reflect excellence.
  • Manage service issues by researching and coding all applicable service failures in the system.
  • Anticipate and facilitate problem resolution on all load issues to meet or exceed total customer expectation,
  • Assist in collecting and maintain current customer information in the operating system.
  • Communicate service issues, declined business and new business opportunities to the sale department.
  • Communicate effectively and professionally with customer, operations personnel and executive management.
  • Perform any other reasonable related job duties as required by customer as assigned by Director of Customer Service or Customer Service Manager.
  • Regular and reliable attendance is required.
  • Other duties as assigned by management.

Qualifications/Skills:
  • 3 years of recent customer service experience.
  • This is NOT an entry level, administrative position; it required the skills of a well-seasoned customer service professional.
  • Must be able to demonstrate the skills outlined in the Job Description.
  • Transportation industry or Logistics experience preferred.
  • HS Diploma or Equivalent.
  • Demonstrate keyboarding, data entry, and 10-key experience.
  • Working knowledge and experience with AS400 and EDI.
  • Excellent communication skills both verbal and written.
  • Ability to thrive and enjoy in fast paced environment.
  • Excellent organizational skills

Benefits and Additional Compensation:
Eligible employees receive a comprehensive benefits package, which may include:
  • Health, dental, and vision insurance
  • $25,000 Company paid life insurance
  • Voluntary supplemental insurance
  • 401(k) plan participation
  • Paid time off and holiday pay

Employment is contingent upon passing a background check and drug screen.
We participate in E-Verify to confirm employment eligibility in the United States.
We are an Equal Opportunity Employer. We are committed to maintaining an inclusive and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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