Salary: Starting Salary $35,568 annually + Tips + Performance Benchmark Bonuses
Position Type: Full-Time, Exempt
Lead a Business That Changes Lives
Are you looking for more than just another restaurant management position?
We are seeking a passionate, energetic, and driven Restaurant & Coffee Shop Manager to lead an exciting and unique concept that combines exceptional food service with meaningful employment opportunities for individuals with intellectual and developmental disabilities.
By day, our location operates as a vibrant community coffee shop. By night, it transforms into a welcoming restaurant serving guests from across the community. In addition to delivering outstanding customer experiences, this position plays a vital role in mentoring and supporting individuals participating in vocational training and employment programs.
This is an opportunity to build a successful business while making a lasting impact on the lives of others.
What Makes This Opportunity Different?
As the manager, you will:
- Lead a dynamic coffee shop and restaurant operation
- Help create meaningful employment opportunities for individuals with disabilities
- Develop a positive, inclusive workplace culture
- Train and mentor both traditional employees and vocational participants
- Build a destination that customers return to because of the quality, atmosphere, and mission
If you have a heart for people, a passion for hospitality, and a desire to make a difference, we want to hear from you.
Key Responsibilities
Leadership & Team Development
- Recruit, hire, train, and onboard employees
- Create work schedules and manage staffing levels
- Provide coaching, mentorship, and performance feedback
- Foster an inclusive environment that supports vocational trainees and employees
- Address employee concerns and disciplinary matters professionally
- Conduct performance evaluations and develop staff growth opportunities
Guest Experience
- Ensure exceptional customer service throughout all operating hours
- Build relationships with guests and community members
- Resolve customer concerns quickly and professionally
- Maintain a welcoming atmosphere that reflects our mission and values
- Promote a culture of hospitality and service excellence
Business & Financial Management
- Manage daily cash handling and deposits
- Review sales reports and key performance indicators
- Monitor labor and food costs
- Assist with budgeting and forecasting
- Approve invoices and oversee vendor relationships
- Drive profitability while maintaining quality service
Operations Management
- Oversee all daily operations of both the coffee shop and restaurant
- Ensure smooth transitions between daytime and evening service models
- Maintain cleanliness, organization, and presentation standards
- Coordinate front-of-house and back-of-house operations
- Monitor equipment maintenance and facility needs
- Ensure operational efficiency and consistency
Inventory & Purchasing
- Order food, beverages, coffee products, and supplies
- Track inventory and reduce waste
- Maintain product quality standards
- Manage vendor relationships and purchasing needs
Food Safety & Compliance
- Ensure compliance with all health department regulations
- Maintain food safety and sanitation standards
- Verify required certifications and training are current
- Maintain records, logs, and documentation
- Prepare for inspections and audits
Community Engagement & Growth
- Support marketing and promotional efforts
- Manage online reviews and guest feedback
- Promote special events and community involvement
- Build partnerships that strengthen the business and its mission
- Help grow sales while expanding vocational opportunities
Qualifications
- Previous restaurant, coffee shop, hospitality, or retail management experience preferred
- Strong leadership and communication skills
- Experience training and developing employees
- Excellent organizational and problem-solving abilities
- Passion for customer service and community involvement
- Ability to work flexible schedules, including evenings and weekends
- Experience working with individuals with disabilities is a plus but not required
Compensation & Benefits
- Annual salary of $35,568
- Additional earnings through tips
- Potential for performance benchmark bonuses
- Opportunity to lead a one-of-a-kind mission-driven business
- Professional development and leadership growth opportunities
- The chance to make a meaningful impact in your community every day
Join Us
We're building more than a coffee shop and restaurant—we're creating opportunities, developing skills, and changing lives.
If you're a leader who believes great businesses can also serve a greater purpose, we'd love to meet you.
Apply today and help us create a place where great food, great coffee, and great people come together.
Company Description
Supported Community Lifestyles Inc. is an Oklahoma-based organization that provides community and residential support services for individuals with intellectual and developmental disabilities. Our mission is to promote independence, dignity, and quality of life by offering compassionate care, personalized support, and opportunities for individuals to live and thrive within their communities.