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Weekend Chat Support Jobs in Springfield, TN (NOW HIRING)

Customer Support Specialist

Nashville, TN · On-site

$16.83 - $21.16/hr

Deliver exceptional customer support via phone, email, and chat, maintaining high standards of empathy, clarity, and professionalism * Troubleshoot complex technical and procedural issues with speed ...

IAP Support Specialist Employment Type: Contract Work Location: Nashville, TN (Hybrid) Minimum Qualifications * Bachelor's or Master's degree in Public Health, Health Administration, Healthcare ...

... Group Lync / MindAlign chat channel monitoring Level 1 RADAR secure PBX health check and ... support 20 branch migration per weekend with staging during week; recognizing any system access ...

We are domain experts -our support staff has spent decades in the industry. * We do all our own stunts -our dev team is in-house and in the United States. * We're venture-backed -the people who have ...

RDC Customer Support

Mount Juliet, TN · On-site

$17 - $23/hr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Planning & Fulfillment Manager __ Your ...

RDC Customer Support

Mount Juliet, TN · On-site

$17 - $23/hr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Planning & Fulfillment Manager __ Your ...

Showing results 21-40

Weekend Chat Support information

See Springfield, TN salary details

$13

$24

$42

How much do weekend chat support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for weekend chat support in Springfield, TN is $24.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.78 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Springfield, TN?

The most popular types of Chat Support jobs in Springfield, TN are:

What job categories do people searching Weekend Chat Support jobs in Springfield, TN look for?

The top searched job categories for Weekend Chat Support jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Weekend Chat Support jobs?

Cities near Springfield, TN with the most Weekend Chat Support job openings:

Infographic showing various Weekend Chat Support job openings in Springfield, TN as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 62% In-person, 19% Hybrid, and 19% Remote job distribution, with an average salary of $51,166 per year, or $24.6 per hour.

Part Time Auction Support Specialist (Manheim)

Mount Juliet, TN • On-site

Cox Automotive
Automobile Dealers • 5 - 10K employees

$15.10 - $22.69/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Key responsibilities

  • Utilize the AS400 system to record bid amounts, enter customer data, process sold units, and verify lights.

  • Work with the auctioneer virtually to verify system information, vehicle run order, and review Simulcast bids.

  • Provide arbitration and vehicle announcements to support the auctioneer and respond to customer requests through various channels.


Cox Automotive rating

7.7

Company rating: 7.7 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

104th of 154 rated financial services


Job description

This position is NOT remote- it is conducted on-site, in office.
This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies.
Part time position: Approximately 15-20 hours per week (Tuesday, Wednesday, Thursday schedule)
Key Responsibilities:
  • Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
  • Work with auctioneer virtually to verify system information accurately represents vehicle.
  • Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
  • Operate monitor virtually, work with auctioneer to review Simulcast bids.
  • Provide arbitration and other vehicle announcements to support auctioneer.
  • Call and e-mail on late titles.
  • Utilize salesforce for title absent support.
  • In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
  • Other duties as assigned.

Qualifications:
Minimum
  • High School Diploma/GED
  • Generally, less than 2 years of experience
  • Effective communication skills required.
  • Must possess good problem-solving and organizational skills.
  • Ability to remain focused and composed during fast-paced sale-day activities.
  • Regularly required to stand, walk, reach, talk and hear.
  • Ability to lift 1-10 pounds.
  • Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Preferred
  • Ability to read, write and speak in Spanish.

Work Environment
  • Occasional exposure to fumes, odors and weather conditions.

USD 15.10 - 22.69 per hour
Compensation:
Hourly pay rate is in the range of $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What Cox Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Cox Automotive logo

About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US