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Remote Chat Support Jobs in Springfield, TN (NOW HIRING)

Revance

Customer Success Specialist

Nashville, TN · On-site +1

$26.50/hr

Hybrid in Nashville TN; remote from all other locations (CST and MST preferred; EST considered ... Act as a liaison by managing both incoming and outgoing calls, emails or live chat support.

Revance

Customer Success Specialist

Nashville, TN · On-site +1

$26.50/hr

Hybrid in Nashville TN; remote from all other locations (CST and MST preferred; EST considered ... Act as a liaison by managing both incoming and outgoing calls, emails or live chat support.

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

kgs

Data Scientist (Remote)

Nashville, TN · Remote

Ability to obtain a government security clearance may be required to support Koniag Services Inc ... chat logs, and customer feedback data to identify sentiment trends, topic clusters, emerging issues ...

kgs

Data Scientist (Remote)

Nashville, TN · Remote

Ability to obtain a government security clearance may be required to support Koniag Services Inc ... chat logs, and customer feedback data to identify sentiment trends, topic clusters, emerging issues ...

kgs

Data Scientist (Remote)

Nashville, TN · Remote

Ability to obtain a government security clearance may be required to support Koniag Services Inc ... chat logs, and customer feedback data to identify sentiment trends, topic clusters, emerging issues ...

Koniag, Inc.

Data Scientist (Remote)

Nashville, TN · On-site +1

Ability to obtain a government security clearance may be required to support Koniag Services Inc ... chat logs, and customer feedback data to identify sentiment trends, topic clusters, emerging issues ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Springfield, TN

Remote Chat Support information

See Springfield, TN salary details

$13

$24

$42

How much do remote chat support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote chat support in Springfield, TN is $24.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.78 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Springfield, TN?

The most popular types of Chat Support jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Remote Chat Support jobs?

Cities near Springfield, TN with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $51,166 per year, or $24.6 per hour.

Remote Customer Support Specialist

Nashville, TN • Remote

Rooted Talent Solutions
See more jobs at Rooted Talent Solutionsexternal

Contractor

Posted 21 days ago

Job description

Employment Type: Independent Contractor / Remote Opportunities

Location: Remote — United States

Job Description:

Rooted Talent Solutions is seeking professional, customer-focused individuals interested in remote customer support opportunities.

Our growing representative network supports a variety of remote customer-service functions, including phone support, chat support, email support, customer account assistance, technical support, and administrative customer-service functions.

The specific responsibilities, schedule, compensation, and requirements depend on the opportunity and client program.

What You May Do

Depending on the opportunity, you may:

  • Respond to customer inquiries by phone
  • Provide chat-based customer support
  • Respond to customer emails
  • Assist customers with account or service questions
  • Troubleshoot basic technical issues
  • Document customer interactions
  • Navigate multiple computer systems
  • Provide accurate information
  • Resolve customer concerns professionally
  • Escalate issues when appropriate
  • Maintain customer confidentiality
  • Meet applicable quality and performance expectations
Why Rooted Talent Solutions?

Work From Home

Perform your work remotely from a professional home environment.

Flexibility

Some opportunities offer flexible scheduling and allow representatives to select available service intervals based on their availability and program requirements.

Multiple Support Channels

Opportunities may include phone, chat, email, technical support, or administrative customer support.

Professional Community

You'll have access to Rooted Talent Solutions resources and a growing community of remote representatives.

U.S.-Based Talent Focus

Rooted Talent Solutions primarily builds its representative network around professionals located in the United States. Our network also includes bilingual talent, including Spanish-speaking representatives.

Basic Requirements

Applicants should have:

  • A reliable computer
  • Reliable internet
  • A professional, distraction-free workspace
  • Strong verbal and/or written communication skills
  • Basic computer proficiency
  • Ability to multitask
  • Ability to work independently
  • Professional customer-service skills
  • Ability to complete required onboarding
  • Ability to complete applicable verification/background screening
  • Ability to successfully complete required training

Specific technical requirements vary by opportunity.

Important

This is not a guaranteed employment or guaranteed-income position.

Opportunities, compensation, schedules, training requirements, equipment requirements, and eligibility requirements vary.

Applicants should carefully review the details of an opportunity before selecting it and should only select an opportunity they are prepared to complete.

Ready to Get Started?

If you're looking for a professional way to work remotely and believe you'd be a strong customer-service representative, we'd love to hear from you.

Complete our application to determine which opportunities may be a fit for you.