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Remote Chat Support Jobs in Springfield, TN (NOW HIRING)

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Remote Chat Support information

See Springfield, TN salary details

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How much do remote chat support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote chat support in Springfield, TN is $24.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.78 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Springfield, TN?

The most popular types of Chat Support jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Remote Chat Support jobs?

Cities near Springfield, TN with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $51,166 per year, or $24.6 per hour.

Licensed Mental Health Counselor - Remote Telehealth

Clarksville, TN • Remote

$80K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 23 days ago


Job description

Position Overview

Carilion Therapeutic Clinic is seeking a dedicated Licensed Mental Health Counselor (LMFT, LPC, LCSW) to join our remote telehealth team. In this full-time role, you will provide compassionate, evidence-based therapy to clients in a flexible and supportive environment. You will play a crucial role in improving the emotional health of individuals throughout the Clarksville, Tennessee area and beyond, as you connect with clients from the comfort of your own location.

About the Organization

At Carilion Therapeutic Clinic, we are proud to be a 100% online mental health clinic committed to putting our patients first. Our mission is to provide accessible, high-quality therapy that reduces costs and removes barriers to care. Utilizing cutting-edge technology, we empower clients to seek the support they need in a frictionless manner, enhancing their mental wellness through convenient online therapy sessions.

Work Environment

Our work setting is entirely remote, allowing you to engage with clients through video chat platforms from anywhere in the world. As part of our team, you have the freedom to set your own hours and maintain control over your schedule, promoting a healthy work-life balance that prioritizes your mental well-being.

Key Responsibilities

As a Licensed Mental Health Counselor at Carilion Therapeutic Clinic, your daily tasks will include:

  • Conducting individual therapy sessions utilizing a variety of therapeutic modalities, focusing primarily on Cognitive Behavioral Therapy (CBT) and other evidence-based practices.
  • Developing personalized treatment plans tailored to the unique needs and goals of clients.
  • Documenting session notes and client progress meticulously to ensure compliance with best practices and regulatory standards.
  • Participating in regular team meetings to share insights and collaborate with fellow therapists, enhancing your own practice and contributing to a culture of continuous improvement.
  • Engaging in professional development opportunities offered by the organization to further enhance your skills and therapeutic techniques.
Patient Population / Client Focus

Your work will primarily focus on adults seeking help for various mental health concerns, including anxiety, depression, and relationship issues. You will engage with a diverse clientele, providing tailored therapy that addresses their unique circumstances and promotes their mental resilience.

Qualifications

To be considered for this position, candidates must possess the following qualifications:

  • A master’s level degree in Social Work, Marriage and Family Therapy, or Counseling from an accredited institution.
  • An active license as an LMFT, LPC, or LCSW.
  • A minimum of two years of experience providing psychotherapy to adult clients in a clinical setting.
  • Proven expertise in utilizing Cognitive Behavioral Therapy (CBT) and other evidence-based methodologies.
  • Strong writing skills for accurate documentation and client record-keeping.
  • A clean disciplinary record, free from any actions against your professional license.
Preferred Experience

We value additional skills and experiences that enhance the client experience, such as:

  • Familiarity with various telehealth platforms and technology used for remote counseling.
  • Additional training or certifications in specialized therapeutic techniques or approaches.
  • An understanding of the unique challenges faced by clients in underrepresented communities.
Compensation and Benefits

This role offers a competitive annual salary ranging from $80,000 to $100,000, commensurate with experience. In addition, we provide a comprehensive benefits package that includes:

  • Health insurance coverage to support your physical well-being.
  • Retirement plan options to help you invest in your future.
  • Generous paid time off, allowing you to recharge and maintain a healthy work-life balance.
  • Paid compensation for no-shows and late cancellations to ensure your time and efforts are valued.
  • An exciting sign-on bonus of up to $1,000 to welcome you to our dedicated team.
Career Growth Opportunities

At Carilion Therapeutic Clinic, we prioritize the professional growth of our team members. You'll have access to:

  • Regular training sessions and workshops to refine your skills and expand your therapeutic techniques.
  • Networking opportunities with other licensed professionals to share knowledge and experiences.
  • Clear pathways for advancement within the clinic as you develop your expertise and take on leadership roles.
Why Join Our Team

Choosing to work with Carilion Therapeutic Clinic means joining a mission-driven organization that values both therapist well-being and client care. You’ll be part of a compassionate and skilled community of professionals dedicated to helping others heal. We take care of administrative tasks like marketing and patient scheduling, allowing you to focus entirely on what you do best: providing support and healing to those in need.

Application Information

If you are a licensed therapist looking for a fulfilling opportunity that offers flexibility and impact, we encourage you to apply. Please submit your resume and a cover letter detailing your interest in the role, along with your qualifications for consideration. Join us in making a difference in many lives through innovative mental health care.