Bilingual in Spanish or another relevant language Job Titles That Should Apply Customer Service Representative, Client Services Representative, Customer Support Specialist, Technical Support ...
Bilingual in Spanish or another relevant language Job Titles That Should Apply Customer Service Representative, Client Services Representative, Customer Support Specialist, Technical Support ...
Collaborate with production, logistics, and sales teams to provide comprehensive customer support. * Maintain detailed records of customer interactions, transactions, and resolutions. * Educate ...
Collaborate with production, logistics, and sales teams to provide comprehensive customer support. * Maintain detailed records of customer interactions, transactions, and resolutions. * Educate ...
Provide technical support and product information to customers. * Collaborate with sales and engineering to address complex customer requirements. Recommended Qualifications * Proven experience in a ...
Provide technical support and product information to customers. * Collaborate with sales and engineering to address complex customer requirements. Recommended Qualifications * Proven experience in a ...
From $14.00 per hour We are looking for a Receptionist to support our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the ...
From $14.00 per hour We are looking for a Receptionist to support our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the ...
Customer Service Rep - Shelby Township, MI
$14.25 - $19.25/hr
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician ...
Customer Service Rep - Shelby Township, MI
$14.25 - $19.25/hr
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician ...
Our agency also supports local schools, first responders, hospitals, and community events throughout the Muskegon area. We offer a supportive environment focused on growth and balance, including work ...
Quick apply
Our agency also supports local schools, first responders, hospitals, and community events throughout the Muskegon area. We offer a supportive environment focused on growth and balance, including work ...
Client Services Representative
Muskegon, MI · On-site
$14/hr
From $14.00 per hour We are looking for a Receptionist to support our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the ...
Client Services Representative
Muskegon, MI · On-site
$14/hr
From $14.00 per hour We are looking for a Receptionist to support our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the ...
You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to ...
Quick apply
You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to ...
Customer Service Rep
$15 - $20.50/hr
... and supporting compliance to physician direction. Job Functions: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Customer Service Rep
$15 - $20.50/hr
... and supporting compliance to physician direction. Job Functions: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Our agency also supports local schools, first responders, hospitals, and community events throughout the Muskegon area. We offer a supportive environment focused on growth and balance, including work ...
Our agency also supports local schools, first responders, hospitals, and community events throughout the Muskegon area. We offer a supportive environment focused on growth and balance, including work ...
Collaborate with other team members to support office operations. Qualifications: * Associates degree or higher (preferred). * Proven experience in an account management or similar role. * Strong ...
Quick apply
Collaborate with other team members to support office operations. Qualifications: * Associates degree or higher (preferred). * Proven experience in an account management or similar role. * Strong ...
Customer Service Representative
Muskegon, MI · On-site
$14.50 - $19.75/hr
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including ...
Customer Service Representative
Muskegon, MI · On-site
$14.50 - $19.75/hr
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including ...
Weekend Chat Support information
See Rothbury, MI salary details
$13.56 - $16.14
14% of jobs
$17.50 is the 25th percentile. Wages below this are outliers.
$16.14 - $18.73
21% of jobs
$18.73 - $21.32
14% of jobs
The median wage is $21.47 / hr.
$21.32 - $23.91
18% of jobs
$25.67 is the 75th percentile. Wages above this are outliers.
$23.91 - $26.50
12% of jobs
$26.50 - $29.08
6% of jobs
$29.08 - $31.67
4% of jobs
$31.67 - $34.26
3% of jobs
$34.26 - $36.85
3% of jobs
$36.85 - $39.43
3% of jobs
$39.43 - $42.02
1% of jobs
$13
$24
$42
How much do weekend chat support jobs pay per hour?
What is a Weekend Chat Support job?
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$40K - $60K/yr
Other
Posted 13 days ago
Job description
Customer Service Representative | Muskegon, MI
Salary Range: $40,000 - $60,000 depending on experience
Are you a forward-thinking professional with a passion for excelling in customer service representative? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships in the manufacturing community. We partner with companies in Muskegon seeking skilled Customer Service Representatives.
We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.
The Opportunity
We are collaborating with multiple companies in Muskegon seeking experienced Customer Service Representatives. These organizations value long-term fit and are looking for professionals who bring both skill and alignment. By joining our network, you gain access to opportunities tailored to your goals.
Key Responsibilities
- Respond to customer inquiries regarding product specifications, orders, and lead times.
- Collaborate with production and shipping departments to provide accurate delivery information.
- Resolve customer complaints and issues related to product quality or order fulfillment.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Process customer orders, returns, and exchanges according to company policies.
- Provide technical assistance and product information to customers as needed.
- Gather customer feedback to contribute to continuous improvement of products and services.
- Proven experience in a customer service role, preferably within a manufacturing or industrial setting.
- Excellent verbal and written communication skills for interacting with clients and internal teams.
- Strong problem-solving abilities to address customer inquiries and resolve issues efficiently.
- Proficiency in CRM software and other relevant computer applications.
- Ability to understand and articulate technical product information.
- Familiarity with ERP systems (e.g., SAP, Oracle)
- Experience with a CRM system like Salesforce or Zendesk
- Basic understanding of manufacturing processes or supply chain
- Ability to read and interpret technical documents or product specifications
- Bilingual in Spanish or another relevant language
Job Titles That Should Apply
Customer Service Representative, Client Services Representative, Customer Support Specialist, Technical Support Representative, Customer Care Specialist, Help Desk Analyst, Customer Success Associate, Front Desk Representative, Call Center Agent, Contact Center Representative
Why The Pivot Group Network
The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic-they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.
If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.
Required Skills:
• Resume
• Offers
• Supply Chain
• Access
• Support
• BASIC
• Product Quality
• Technical Assistance
• Zendesk
• ERP
• Salary
• Hiring
• Partnerships
• Returns
• Recruiting
• CRM
• Spanish
• Compensation
• Supply
• Shipping
• Customer Support
• Continuous Improvement
• SAP
• Manufacturing
• Specifications
• Communication Skills
• Technical Support
• Records
• Oracle
• Preparation
• Software
• Customer Service
• Communication
Salary Package:
$ 40,000.00 - 60,000.00 (US Dollar)
About Pivot Group
Sourced by ZipRecruiter
Industry
Professional, labor and political organizations
Company size
11 - 50 Employees
Headquarters location
Washington, DC, US