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Weekend Chat Support Jobs in Rothbury, MI (NOW HIRING)

CSR I

Hart, MI

$13 - $17.75/hr

Supports the Bank's BSA/AML compliance efforts by remaining alert to unusual or suspicious activity and adhering to related policies, procedures, and reporting requirements.

From $14.00 per hour We are looking for a Receptionist to support our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the ...

Customer Service Rep

Shelby, MI

$15 - $20.50/hr

... and supporting compliance to physician direction. Job Functions: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system

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Weekend Chat Support information

See Rothbury, MI salary details

$13

$24

$42

How much do weekend chat support jobs pay per hour?

As of May 30, 2026, the average hourly pay for weekend chat support in Rothbury, MI is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.68 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
What job categories do people searching Weekend Chat Support jobs in Rothbury, MI look for? The top searched job categories for Weekend Chat Support jobs in Rothbury, MI are:
What cities near Rothbury, MI are hiring for Weekend Chat Support jobs? Cities near Rothbury, MI with the most Weekend Chat Support job openings:
Infographic showing various Weekend Chat Support job openings in Rothbury, MI as of May 2026, with employment types broken down into 39% Full Time, 43% Part Time, 4% Temporary, and 14% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $50,921 per year, or $24.5 per hour.
Customer Service Representative - Muskegon Area

Customer Service Representative - Muskegon Area

The Pivot Group

Muskegon, MI

$40K - $60K/yr

Other

Posted 13 days ago


Job description

Job Description:
Customer Service Representative | Muskegon, MI
Salary Range: $40,000 - $60,000 depending on experience
Are you a forward-thinking professional with a passion for excelling in customer service representative? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships in the manufacturing community. We partner with companies in Muskegon seeking skilled Customer Service Representatives.
We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.
The Opportunity
We are collaborating with multiple companies in Muskegon seeking experienced Customer Service Representatives. These organizations value long-term fit and are looking for professionals who bring both skill and alignment. By joining our network, you gain access to opportunities tailored to your goals.
Key Responsibilities
  • Respond to customer inquiries regarding product specifications, orders, and lead times.
  • Collaborate with production and shipping departments to provide accurate delivery information.
  • Resolve customer complaints and issues related to product quality or order fulfillment.
  • Maintain detailed records of customer interactions and transactions in the CRM system.
  • Process customer orders, returns, and exchanges according to company policies.
  • Provide technical assistance and product information to customers as needed.
  • Gather customer feedback to contribute to continuous improvement of products and services.
Recommended Qualifications
  • Proven experience in a customer service role, preferably within a manufacturing or industrial setting.
  • Excellent verbal and written communication skills for interacting with clients and internal teams.
  • Strong problem-solving abilities to address customer inquiries and resolve issues efficiently.
  • Proficiency in CRM software and other relevant computer applications.
  • Ability to understand and articulate technical product information.
Bonus Qualifications
  • Familiarity with ERP systems (e.g., SAP, Oracle)
  • Experience with a CRM system like Salesforce or Zendesk
  • Basic understanding of manufacturing processes or supply chain
  • Ability to read and interpret technical documents or product specifications
  • Bilingual in Spanish or another relevant language

Job Titles That Should Apply
Customer Service Representative, Client Services Representative, Customer Support Specialist, Technical Support Representative, Customer Care Specialist, Help Desk Analyst, Customer Success Associate, Front Desk Representative, Call Center Agent, Contact Center Representative
Why The Pivot Group Network
The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic-they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.
If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.
Required Skills:
• Resume
• Offers
• Supply Chain
• Access
• Support
• BASIC
• Product Quality
• Technical Assistance
• Zendesk
• ERP
• Salary
• Hiring
• Partnerships
• Returns
• Recruiting
• CRM
• Spanish
• Compensation
• Supply
• Shipping
• Customer Support
• Continuous Improvement
• SAP
• Manufacturing
• Specifications
• Communication Skills
• Technical Support
• Records
• Oracle
• Preparation
• Software
• Customer Service
• Communication
Salary Package:
$ 40,000.00 - 60,000.00 (US Dollar)