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Weekend Chat Support Jobs in Madison, AL (NOW HIRING)

Circle K

Team Member

Gurley, AL

$15 - $20.50/hr

Store 2709319: 6016 Hwy 72 East, Gurley, Alabama 35748 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to join our ...

Circle K

Customer Service Representative

Madison, AL · On-site

$14.25 - $19.50/hr

Store 2707201: 11990 County Line Road, Madison, Alabama 35756 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

Store 2723677: 6278 University Dr NW, Huntsville, Alabama 35806 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

Store 2709310: 2209 Winchester Road NE, Huntsville, Alabama 35811 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

Store 2709311: 905 Memorial Pkwy NW, Huntsville, Alabama 35801 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

Store 2709310: 2209 Winchester Road NE, Huntsville, Alabama 35811 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you ...

Circle K

Team Member

Huntsville, AL

$15.75 - $21.50/hr

Store 2709300: 1582 Hwy 72 E, Huntsville, Alabama 35811 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to join our ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Store 2723684: 540 Jordan Lane NW, Huntsville, Alabama 35805 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

Store 2709331: 1009 Winchester Road NE, Huntsville, Alabama 35810 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Madison, AL

Weekend Chat Support information

See Madison, AL salary details

$12

$23

$40

How much do weekend chat support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for weekend chat support in Madison, AL is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $25.43 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Madison, AL?

The most popular types of Chat Support jobs in Madison, AL are:

What are popular job titles related to Weekend Chat Support jobs in Madison, AL?

For Weekend Chat Support jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Madison, AL look for?

The top searched job categories for Weekend Chat Support jobs in Madison, AL are:

What cities near Madison, AL are hiring for Weekend Chat Support jobs?

Cities near Madison, AL with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you

Summit 7 Service Desk Analyst

Summit 7 Systems

Huntsville, AL • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Position Title:
Summit 7 Service Desk Analyst
Position Type:
Full-Time / Exempt
Clearance:
None
Location:
Huntsville, AL
Salary*:
$45,000 - $60,000
*Dependent upon qualifications
  • Excellent health/dental benefits from BCBS of Alabama (accepted nationwide through the PPO network)
  • See into the future with our luxurious VSP vision benefits
  • Prepare for the long-haul courtesy of our 401k with company matching
  • Unlimited mobile phone plan
  • 10 days' vacation, 7 days sick time
  • Bonuses and salary increase potential via our certifications plan

This position is an in-office support role dedicated exclusively to Summit 7 Systems-related incidents, requests, and operational needs. Analysts in this role are expected to work onsite 4-5 days per week and will focus solely on Summit 7-specific environments, users, systems, and processes.
Essential Functions:
  • IT support relating to technical issues involving Microsoft's core business applications and operating systems
  • Monitoring and support of Azure Backups
  • Management of Exchange Online, SharePoint Online, Teams, OneDrive for Business, Cloud App Security, Intune, and Azure Active Directory
  • Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security
  • Basic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc.
  • Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets
  • Consistently documenting changes and updates to client environments
  • Communication with clients as required; keeping them informed of incident progress, notifying them of impending changes, and agreed outages

Additional responsibilities include, but are not limited to:
  • Resolute dedication to unparalleled customer service.
  • Fast turnaround of client requests.
  • Ability to work in a team and communicate effectively.
  • Ensure requests are routed to the proper resource to be resolved quickly and efficiently
  • Escalate service requests appropriately
  • Responsible for entering all time and expenses as they occur
  • Continuous education, expansion, and refinement of technical knowledge, and credibility through industry standard certifications
  • Enhancing customer relations
  • Interpret and discuss information with others and regularly provide and recommend actions involving complex issues
  • Demonstrate professional attitude with clients over the phone, on-site, and through emails to resolve all client requests/questions
  • Other duties as assigned

Requirements
  • Associate or bachelor's degree in computer science or MIS from a reputable institute OR one (1) years of IT or related experience. Special preference for service desk/desk side support.
  • CompTIA Security+ Certification or ability to obtain within 30 days
  • Candidate must be open to any shift, on-call rotations, and potential weekend work to support a 24/7 operation.
  • Office 365 Administration
  • Windows 11 Administration
  • Incredible customer service skills
  • Ability to work independently and a strong desire for personal and professional development
  • Ability to identify and evaluate trends in industry best practices and policies
  • S. citizen with the ability to pass an extensive background check
  • Analysts must work onsite in the office 4-5 days per week
  • Onsite presence is required to meet Summit 7's support expectations, collaborate in-person, and provide immediate technical assistance

Work Conditions
Work is typically performed in an office environment. Must be able to remain in a stationary position for extended periods of time. The person in this position may need to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. May occasionally need to position self to maintain computers, including under the desks and in the server closet. The person in this position frequently communicates with employees and clients. Must be able to exchange accurate information with these solutions.
Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

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