ZipRecruiter

Log In

1

Weekend Chat Support Jobs in Madison, AL (NOW HIRING)

Zifty.com

Catering Delivery Driver

Huntsville, AL · On-site

$28/hr

Catering Delivery Drivers Needed! Earn an average of $28 per delivery. Deliveries begin 10/23 .Catering deliveries will be completed within a 10 mile radius of Huntsville. Typical deliveries are

Hive Group LLC

Media Support Specialist

Huntsville, AL · On-site

$112K - $124K/yr

Position Summary Hive Group, a HUBZone-certified SDVOSB and multiple award-winning organization, delivers innovative solutions for complex, mission-critical federal programs. We are seeking a highly

Hive Group LLC

Media Support Specialist

Huntsville, AL · On-site

Position Summary Hive Group, a HUBZone-certified SDVOSB and multiple award-winning organization, delivers innovative solutions for complex, mission-critical federal programs. We are seeking a highly

next page

Showing results 1-20

All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Madison, AL

Weekend Chat Support information

See Madison, AL salary details

$12

$23

$40

How much do weekend chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for weekend chat support in Madison, AL is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $25.43 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Madison, AL? The most popular types of Chat Support jobs in Madison, AL are:
What are popular job titles related to Weekend Chat Support jobs in Madison, AL? For Weekend Chat Support jobs in Madison, AL, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Madison, AL look for? The top searched job categories for Weekend Chat Support jobs in Madison, AL are:
What cities near Madison, AL are hiring for Weekend Chat Support jobs? Cities near Madison, AL with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you

Customer Support Executive, Oworkers in Egypt

Oworkers

Athens, AL • On-site

Other

Medical

Re-posted 11 days ago

Job description

Job Title: Customer Support Executive
Location: Cairo, Egypt
Company: Oworkers
Department: Customer Support
Job Type: Full-Time
About Oworkers:
Oworkers is a global leader in multilingual Business Process Outsourcing (BPO) services, offering top-quality support solutions to clients across industries. With delivery centers across multiple continents, we pride ourselves on combining human talent and technology to deliver scalable, high-performing support systems. Our Cairo office is a hub of multilingual excellence, serving clients worldwide.
Role Overview:
As a Customer Support Executive at Oworkers, you will be the first point of contact for customers, delivering prompt, accurate, and professional responses across multiple communication channels. You will play a key role in ensuring a seamless customer experience while adhering to quality and performance standards.
Key Responsibilities:
  • Handle incoming customer queries via phone, email, chat, or social media in a courteous and timely manner.
  • Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Maintain a high level of product/service knowledge to address client issues efficiently.
  • Record and update customer information in internal systems accurately.
  • Escalate unresolved issues to the appropriate internal teams.
  • Meet or exceed individual and team performance targets (TAT, CSAT, FCR, etc.).
  • Collaborate with other departments to ensure customer needs are met effectively.
  • Adhere to company policies, procedures, and compliance standards at all times.
Requirements:
  • Education: High School Diploma or Bachelor's degree (preferred).
  • Experience: Minimum 1 year of experience in a customer service or call center role. Freshers with excellent communication skills are also encouraged to apply.
  • Languages: Proficiency in English is a must. Knowledge of French, German, or Arabic is a plus.
  • Skills:
    • Strong communication and interpersonal skills
    • Ability to stay calm under pressure and handle difficult customers tactfully
    • Problem-solving mindset and attention to detail
    • Familiarity with CRM systems and customer service tools
    • Ability to work in shifts (including weekends or holidays as needed)
What We Offer:
  • Competitive salary and performance-based incentives
  • Health insurance and other employee benefits
  • Professional development and training programs
  • Friendly, multicultural, and supportive work environment
  • Career growth opportunities within the global Oworkers network

Apply