Huntsville, AL · Remote
$30 - $55/hr
We are seeking a highly motivated and skilled Remote Helpdesk Support to join our team. In this role, you will be responsible for providing technical assistance and support to our employees who are ...
New
Quick apply
Huntsville, AL · Remote
$30 - $55/hr
We are seeking a highly motivated and skilled Remote Helpdesk Support to join our team. In this role, you will be responsible for providing technical assistance and support to our employees who are ...
New
Athens, AL · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...
Athens, AL · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...
Huntsville, AL · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...
Huntsville, AL · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...
Decatur, AL · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...
Decatur, AL · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...
Madison, AL · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...
Madison, AL · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...
Huntsville, AL · Remote
$15.25 - $19.25/hr
Customer Service/Support As a Customer Sales Specialist, you will serve as a primary point of ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
New
Huntsville, AL · Remote
$15.25 - $19.25/hr
Customer Service/Support As a Customer Sales Specialist, you will serve as a primary point of ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
New
Huntsville, AL · Remote
$39K - $54K/yr
Customer Service/Support As a Licensed Insurance Specialist, Seasonal, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to address their questions and/or ...
Huntsville, AL · Remote
$39K - $54K/yr
Customer Service/Support As a Licensed Insurance Specialist, Seasonal, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to address their questions and/or ...
Huntsville, AL · Remote
$39K - $54K/yr
Customer Service/Support As a Licensed Insurance Specialist, Seasonal, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to address their questions and/or ...
New
Huntsville, AL · Remote
$39K - $54K/yr
Customer Service/Support As a Licensed Insurance Specialist, Seasonal, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to address their questions and/or ...
New
Huntsville, AL · Remote
$15.75 - $21.50/hr
Customer Service/Support This position will be located in the state of Hawaii. As a Healthcare ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Huntsville, AL · Remote
$15.75 - $21.50/hr
Customer Service/Support This position will be located in the state of Hawaii. As a Healthcare ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Customer Service/Support About TP TP is a global, digital business services company. We deliver the ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Customer Service/Support About TP TP is a global, digital business services company. We deliver the ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Customer Service/Support As a Customer Sales Specialist, you will serve as a primary point of ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
New
Customer Service/Support As a Customer Sales Specialist, you will serve as a primary point of ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
New
Huntsville, AL · Remote
$13 - $16/hr
This is a remote, full-time position. Candidates must be able to work 40+ hours per week ... Medical with Rx, dental, and vision benefits Mental Health support through EAP Paid time off, plus ...
Huntsville, AL · Remote
$13 - $16/hr
This is a remote, full-time position. Candidates must be able to work 40+ hours per week ... Medical with Rx, dental, and vision benefits Mental Health support through EAP Paid time off, plus ...
Redstone Arsenal, AL · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Quick apply
Redstone Arsenal, AL · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Redstone Arsenal, AL · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Quick apply
Redstone Arsenal, AL · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Huntsville, AL · On-site +1
$12/hr
You must be located in Alabama, this is a completely remote position. Tribeca Pediatrics is a large ... Our incredible team of pediatricians, nurse practitioners, and medical support staff practices a ...
Huntsville, AL · On-site +1
$12/hr
You must be located in Alabama, this is a completely remote position. Tribeca Pediatrics is a large ... Our incredible team of pediatricians, nurse practitioners, and medical support staff practices a ...
We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd ...
We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd ...
Huntsville, AL · Remote
$40K - $55K/yr
Basic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc. * Monitor the remote monitoring and management system alerts and notifications and respond accordingly through ...
Quick apply
Huntsville, AL · Remote
$40K - $55K/yr
Basic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc. * Monitor the remote monitoring and management system alerts and notifications and respond accordingly through ...
AL · On-site +1
$40K - $55K/yr
Basic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc. * Monitor the remote monitoring and management system alerts and notifications and respond accordingly through ...
AL · On-site +1
$40K - $55K/yr
Basic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc. * Monitor the remote monitoring and management system alerts and notifications and respond accordingly through ...
Huntsville, AL · On-site +1
$15.75 - $21.50/hr
... support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application ...
Huntsville, AL · On-site +1
$15.75 - $21.50/hr
... support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application ...
Huntsville, AL · On-site +1
$15.75 - $21.50/hr
... support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application ...
Huntsville, AL · On-site +1
$15.75 - $21.50/hr
... support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application ...
$12.92 - $15.39
14% of jobs
$16.68 is the 25th percentile. Wages below this are outliers.
$15.39 - $17.86
21% of jobs
$17.86 - $20.32
14% of jobs
The median wage is $20.47 / hr.
$20.32 - $22.79
18% of jobs
$24.47 is the 75th percentile. Wages above this are outliers.
$22.79 - $25.26
12% of jobs
$25.26 - $27.73
6% of jobs
$27.73 - $30.19
4% of jobs
$30.19 - $32.66
3% of jobs
$32.66 - $35.13
3% of jobs
$35.13 - $37.59
3% of jobs
$37.59 - $40.06
1% of jobs
$12
$23
$40
A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.
A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.
To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.
$30 - $55/hr
Full-time
Medical, Dental, Vision, Retirement
Posted 2 days ago
New
Ring & DuChateau Consulting Engineers is a leading engineering consulting firm that specializes in providing innovative solutions for the built environment. With over 75 years of experience, our team of experts delivers comprehensive services in mechanical, electrical, plumbing, and fire protection engineering. We are committed to providing our clients with exceptional service and delivering projects that exceed expectations.
Job Description:
We are seeking a highly motivated and skilled Remote Helpdesk Support to join our team. In this role, you will be responsible for providing technical assistance and support to our employees who are working remotely. You will be the first point of contact for all IT-related issues and will play a critical role in ensuring the smooth and efficient operation of our remote workforce.
Responsibilities:
- Provide technical support and troubleshooting for hardware, software, and network issues
- Respond to help desk tickets and provide timely resolution to reported problems
- Install, configure, and maintain computer systems and software applications for remote employees
- Train and assist employees with remote access tools and technologies
- Monitor and maintain remote systems and networks to ensure optimal performance and security
- Collaborate with the IT team to implement and maintain best practices for remote support
- Document and maintain records of all help desk interactions and resolutions
- Communicate effectively with remote employees to understand and address their technical needs
- Stay up-to-date with the latest technology trends and advancements to provide innovative solutions and improve remote support processes.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Minimum of 2 years of experience in a help desk or technical support role
- Strong knowledge of Windows and Mac operating systems
- Experience with remote access tools such as VPN, RDP, and Citrix
- Proficient in troubleshooting hardware, software, and network issues
- Excellent communication skills and ability to explain technical concepts to non-technical users
- Strong problem-solving and critical thinking skills
- Ability to work independently and prioritize tasks in a fast-paced environment.
Benefits:
- Competitive salary
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible work schedule
- Professional development opportunities
- Collaborative and supportive work environment.
If you are a self-motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity to join our team as a Remote Helpdesk Support. We are committed to providing our employees with a rewarding and fulfilling work experience and look forward to welcoming you to our team.
