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Weekend Chat Support Jobs in Decatur, AL (NOW HIRING)

TAD PGS, Inc.

Help Desk Technician

Huntsville, AL

$18.75 - $25.25/hr

... Weekend Shift to join a leading Company located in the Huntsville, AL surrounding area. Hours: Sat and Sun 8 am - 4 pm Job Responsibilities: * Provides monitoring, technical support, and ...

Summit 7 Systems

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

Candidate must be open to any shift, on-call rotations, and potential weekend work to support a 24/7 operation. * Office 365 Administration * Windows 10/11 Administration * Incredible customer ...

Summit 7 Systems

Service Desk Analyst

Huntsville, AL · Remote

$40K - $55K/yr

Candidate must be open to any shift, on-call rotations, and potential weekend work to support a 24/7 operation. * Office 365 Administration * Windows 10/11 Administration * Incredible customer ...

Circle K Stores, Inc.

Team Member

Decatur, AL · On-site

$14.25 - $19.50/hr

Store 2709302: 2400 Beltline Rd, Decatur, Alabama 35601 Shift Availability Weekends Only Time Type Part time Customer Service Representative We want you to join our team as a Customer Service ...

IGNITE

MID-LEVEL HELP DESK TECHNICIAN-DTS

Huntsville, AL · On-site

$19.75 - $26.50/hr

This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed. Contingent ...

MDW Associates

Travel Helpdesk Analyst

Huntsville, AL · On-site

$20.50 - $28.25/hr

The analyst will provide full-time support to the Missile Defense Agency as a support contractor to the Travel Management Office. The successful candidate will be capable of providing professional ...

MDW Associates

Travel Helpdesk Analyst

Huntsville, AL

$20.50 - $28.25/hr

The analyst will provide full-time support to the Missile Defense Agency as a support contractor to the Travel Management Office. The successful candidate will be capable of providing professional ...

MDW Associates

Travel Helpdesk Analyst

Huntsville, AL · On-site

$20.50 - $28.25/hr

The analyst will provide full-time support to the Missile Defense Agency as a support contractor to the Travel Management Office. The successful candidate will be capable of providing professional ...

TAD PGS, Inc

Help Desk Technician

Huntsville, AL

$19.75 - $26.50/hr

We are looking for a part-time shift (Saturday and Sunday) IT Help Desk team member to provide technical support for clients. The candidate should have a mix of entry-level technical and customer ...

TAD PGS, Inc.

Help Desk Technician

Huntsville, AL

$19.75 - $26.50/hr

We are looking for a part-time shift (Saturday and Sunday) IT Help Desk team member to provide technical support for clients. The candidate should have a mix of entry-level technical and customer ...

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Weekend Chat Support information

See Decatur, AL salary details

$13

$24

$41

How much do weekend chat support jobs pay per hour?

As of May 31, 2026, the average hourly pay for weekend chat support in Decatur, AL is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
More about Weekend Chat Support jobs
What are the most commonly searched types of Chat Support jobs in Decatur, AL? The most popular types of Chat Support jobs in Decatur, AL are:
What are popular job titles related to Weekend Chat Support jobs in Decatur, AL? For Weekend Chat Support jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Decatur, AL look for? The top searched job categories for Weekend Chat Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Weekend Chat Support jobs? Cities near Decatur, AL with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Decatur, AL as of May 2026, with employment types broken down into 34% Full Time, 49% Part Time, 3% Temporary, and 14% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $50,790 per year, or $24.4 per hour.
Help Desk Technician

Help Desk Technician

TAD PGS, Inc.

Huntsville, AL

$18.75 - $25.25/hr

Contractor

Posted 17 days ago

Job description

We have an outstanding Contract position for a Help Desk Technician - Weekend Shift to join a leading Company located in the Huntsville, AL surrounding area.

Hours:  Sat and Sun 8 am - 4 pm

Job Responsibilities:  
  • Provides monitoring, technical support, and troubleshooting for the statewide education network, Linux and Windows systems, HPC systems, and web applications.
  • Monitor and troubleshoot issues with a statewide wide area network. Enter and manage trouble tickets with full documentation that enables other team members to work the incident. 
  • Work with external telecommunications and Internet vendors to get outages resolved within target time periods. 
  • Follow standard operating procedures, including escalation to level two and level three support as required. 
  • Serve as liaison between the program and client points of contact. 
  • Capture and document customer feedback. 
  • Maintain accountability of incidents and problems throughout the lifecycle.

Basic Hiring Criteria: 
  • High School diploma or equivalent.
  • 1+ years of experience.
  • Microsoft Office: 1-3 years.
  • Preferred knowledge of ServiceNow.
  • Help Desk / Call Center / Technician Support: 1-3 years.


Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled 

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Education:H.S. diploma or equivalentEmployment Type: CONTRACTOR

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