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Weekend Chat Support Jobs in Decatur, AL (NOW HIRING)

Summit 7 Systems

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

Candidate must be open to any shift, on-call rotations, and potential weekend work to support a 24/7 operation. * Office 365 Administration * Windows 10/11 Administration * Incredible customer ...

Summit 7 Systems

Service Desk Analyst

Huntsville, AL · Remote

$40K - $55K/yr

Candidate must be open to any shift, on-call rotations, and potential weekend work to support a 24/7 operation. * Office 365 Administration * Windows 10/11 Administration * Incredible customer ...

Circle K

Customer Service Representative

Madison, AL · On-site

$14.25 - $19.50/hr

Store 2709316: 7606 Wall Triana Hwy, Madison, Alabama 35749 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Circle K

Team Member

Huntsville, AL · On-site

$15.75 - $21.50/hr

Store 2707037: 9094 Memorial Parkway SW, Huntsville, Alabama 35802 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you ...

U-Haul

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

Open avalilability on weekends Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or ...

U-Haul

Customer Service Representative

Huntsville, AL

$15.25 - $20.75/hr

Open avalilability on weekends Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or ...

U-Haul

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

High school diploma or equivalent * open availability on weekends Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around ...

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Open avalilability on weekends Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or ...

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

High school diploma or equivalent * open availability on weekends Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around ...

Astrion

Enterprise Service Desk Analyst

Huntsville, AL · On-site

$19 - $26/hr

Less than 25% Astrion has an exciting opportunity for an Enterprise Service Desk Analyst to support enterprise IT operations and end-user support services at our Huntsville, AL location. This onsite ...

Astrion

Enterprise Service Desk Analyst

Huntsville, AL

$40K - $55K/yr

Less than 25% Astrion has an exciting opportunity for an Enterprise Service Desk Analyst to support enterprise IT operations and end-user support services at our Huntsville, AL location. This onsite ...

ASTRION, INC.

Enterprise Service Desk Analyst

Huntsville, AL

$19.50 - $26.75/hr

Less than 25% Astrion has an exciting opportunity for an Enterprise Service Desk Analyst to support enterprise IT operations and end-user support services at our Huntsville, AL location. This onsite ...

MDW Associates

Help Desk Analyst

Huntsville, AL · On-site

$20.50 - $28.25/hr

This role will provide Tier I/II user support for ORBIT and related business, acquisition, contracting, and financial management systems while assisting with financial data validation, reporting ...

MDW Associates

Help Desk Analyst

Huntsville, AL · On-site

$20.50 - $28.25/hr

This role will provide Tier I/II user support for ORBIT and related business, acquisition, contracting, and financial management systems while assisting with financial data validation, reporting ...

MDW Associates

Help Desk Analyst

Huntsville, AL

$20.50 - $28.25/hr

This role will provide Tier I/II user support for ORBIT and related business, acquisition, contracting, and financial management systems while assisting with financial data validation, reporting ...

IGNITE

MID-LEVEL HELP DESK TECHNICIAN-DTS

Huntsville, AL · On-site

$19.75 - $26.50/hr

This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed. Contingent ...

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All JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Decatur, AL

Weekend Chat Support information

See Decatur, AL salary details

$13

$24

$41

How much do weekend chat support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for weekend chat support in Decatur, AL is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Decatur, AL? The most popular types of Chat Support jobs in Decatur, AL are:
What are popular job titles related to Weekend Chat Support jobs in Decatur, AL? For Weekend Chat Support jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Decatur, AL look for? The top searched job categories for Weekend Chat Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Weekend Chat Support jobs? Cities near Decatur, AL with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Service Desk Analyst

Service Desk Analyst

Summit 7 Systems

AL • On-site, Remote

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Salary*:
$40,000 - $55,000
*Dependent upon qualifications
This position requires U. S. citizenship and the ability to successfully pass an in-depth background check screening.
  • Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits:
    • Excellent health benefits from BCBS
    • Smile brighter with Ameritas dental benefits
    • See into the future with our luxurious VSP vision benefits
    • Prepare for the long-haul courtesy of our 401k with company matching
    • 10 days' vacation, 7 days sick time
    • Bonuses and salary increase potential via our certifications plan

    We do cool work here, defying expectations by simply being who we are - each of us makes an impact.

Essential Functions:
  • IT support relating to technical issues involving Microsoft's core business applications and operating systems
  • Monitoring and support of Azure Backups
  • Management of Exchange Online, SharePoint Online, Teams, OneDrive for Business, Cloud App Security, Intune, and Azure Active Directory
  • Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security
  • Basic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc.
  • Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets
  • Consistently documenting changes and updates to client environments
  • Communication with clients as required; keeping them informed of incident progress, notifying them of impending changes, and agreed outages

Additional responsibilities include, but are not limited to:
  • Resolute dedication to unparalleled customer service.
  • Fast turnaround of client requests.
  • Ability to work in a team and communicate effectively.
  • Ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
  • Escalate service requests appropriately
  • Responsible for entering all time and expenses as they occur
  • Continuous education, expansion, and refinement of technical knowledge, and credibility through industry standard certifications
  • Enhancing customer relations
  • Interpret and discuss information with others and regularly provide and recommend actions involving complex issues
  • Demonstrate professional attitude with client over the phone, on-site, and through emails to resolve all client requests/questions
  • Other duties as assigned

Requirements
  • Associates or bachelor's degree in computer science or MIS from a reputable institute OR two (2) years of IT or related experience. Special preference for service desk/desk-side support.
  • CompTIA Security+ Certification
  • Candidate must be open to any shift, on-call rotations, and potential weekend work to support a 24/7 operation.
  • Office 365 Administration
  • Windows 10/11 Administration
  • Incredible customer service skills
  • Ability to work independently and a strong desire for personal and professional development
  • Ability to identify and evaluate trends in industry best practices and policies
  • All candidates MUST BE a U.S. citizen with the ability to pass an extensive background check. Proof of citizenship and eligibility to work must be provided immediately upon hire. Failure to provide required documents will be cause for termination of employment until such time that the documents are provided.

Optional / Desired
  • Network+ Certification
  • ConnectWise and Kaseya Knowledge
  • Windows Server 2008R2, 2012R2, 2016 Administration
  • Virtualization technologies: primarily Microsoft and VMWare VCP and/or Cisco CCNA
  • Network technologies such as TCP/IP, firewalls, SSL VPN appliances, and IPSEC tunneling
  • Microsoft MCSE

Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

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