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Weekend Chat Support Jobs in Decatur, AL (NOW HIRING)

Zolon Tech

Service Desk Support

Huntsville, AL · On-site

$19 - $25.75/hr

Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal Bureau of Investigation (FBI) under the ITSSS‐2 Advanced Support Services for Information Systems and ...

Summit 7 Systems

Service Desk Dispatcher

Huntsville, AL · Remote

$35K - $45K/yr

... weekend work to support a 24/7 operation.Use of Windows 10/11 and Microsoft Office ... The person in this position frequently communicates with employees and clients via telephone, chat ...

Athens State University

Help Desk Technician

Athens, AL · On-site

$17 - $22.75/hr

Provide Tier 1 support, including intake resolution and in-depth troubleshooting of hardware ... After-hours and weekends may be required as needed Salary Schedule Salary Band: N270 To view salary ...

Summit 7 Systems

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

Candidate must be open to any shift, on-call rotations, and potential weekend work to support a 24/7 operation. * Office 365 Administration * Windows 10/11 Administration * Incredible customer ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Decatur, AL

Weekend Chat Support information

See Decatur, AL salary details

$13

$24

$41

How much do weekend chat support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for weekend chat support in Decatur, AL is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Decatur, AL?

The most popular types of Chat Support jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Weekend Chat Support jobs?

Cities near Decatur, AL with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Decatur, AL as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 62% In-person, 19% Hybrid, and 19% Remote job distribution, with an average salary of $50,790 per year, or $24.4 per hour.

SME Analytic Tradecraft Compliance Specialist (J27 Support) with Security Clearance

Prescient Edge

Mooresville, AL • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Prescient Edge is seeking a SME- Analytic Tradecraft Compliance Specialist (J27 SUPPORT) to support a federal government client. Please note that the availability of this position is contingent upon contract award. Benefits & Compensation: At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes: * A competitive salary with performance bonus opportunities. * Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage. * A substantial retirement plan with no vesting schedule. Career development opportunities, including on-the-job training, tuition reimbursement, and networking. * A positive work environment where employees are respected, supported, and engaged. Security Clearance: * Security clearance required TS/SCI with a CI POLY or the ability to obtain one. Job Requirements Description: * Assists in the development and planning of training and exercises to drive Intelligence goals, objectives, tradecraft, and standards. * Evaluates intelligence products for the application of IC Analytic Tradecraft Standards and compliance with the Intelligence Community Directive (ICD) 203 series. * Develops metrics, present findings, and offers recommendations to the Government for improvement. * Develops and implements self-assessment measures to minimize subjective variations in the data collected. * Identifies significant strengths, weaknesses, trends, gaps, and any other notable features of analytic tradecraft in the intelligence production evaluated. * Assists the Government in improving the rigor of its evaluation methods and enhancing the integrity of the product evaluation process. * Coordinates the development and refinement of space operational intelligence doctrine, tradecraft, training, and curricula to support the development of the intelligence components of the Space Operations Force and USSPACECOM in coordination with the IC and relevant military intelligence organizations. * Executes the curricula and lesson plans to train space operational intelligence professionals and others as required. * Assess exercises for lessons learned to identify gaps in tradecraft and training for USSPACECOM Intelligence Enterprise. * Prepares documents, briefings, and other correspondence to support assigned duties and highlight successes and shortfalls to J2 senior leadership. Desired Experience : * 20 years of experience relevant to the specific labor category with at least four years of the experience within the last 2 years. Desired Education: * Master's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education. Location: * Huntsville, AL. Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
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About Prescient Edge

Sourced by ZipRecruiter

Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

McLean, VA, US

Year founded

2008

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