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Weekend Chat Support Jobs in Ontario (NOW HIRING)

Generac

Customer Support Specialist

Toronto, ON · On-site +1

CA$23.07/hr

This includes weekends and holidays as we are a 7 day/week operation. You'll need to be flexible ... and chat. We have a variety of smart home products and services and requests may be fairly ...

GAM Technical Services

L1 Support Hero

Toronto, ON

CA$45K - CA$60K/yr

Occasional evening or weekend work may be required for critical support or project-related tasks ... chat with your future boss and Management - to make sure we're the right fit for each other. 6. ...

GAM Technical Services

L1 Support Hero

Toronto, ON · On-site

Occasional evening or weekend work may be required for critical support or project-related tasks ... chat with your future boss and Management to make sure were the right fit for each other. 6. Start ...

Sectigo

Technical Support Specialist

Ottawa, ON

... chat. * Deliver prompt, clear, empathetic, and professional responses to customers of varying ... Ability to work in different time zones, rotational shifts with Skeletal staffing on weekends. 

Mattamy Homes

Online Buyer Experience Specialist

Ottawa, ON · On-site

CA$57K - CA$87K/yr

Engage with leads through live chat platforms to respond to inquiries and support the sales process ... Comfortable working a flexible schedule, including evenings and weekends (Saturday/Sunday), as ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Ontario

Weekend Chat Support information

See Ontario salary details

$8

$18

$35

How much do weekend chat support jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for weekend chat support in Ontario is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.15 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Ontario? The most popular types of Chat Support jobs in Ontario are:
What are popular job titles related to Weekend Chat Support jobs in Ontario? For Weekend Chat Support jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Ontario look for? The top searched job categories for Weekend Chat Support jobs in Ontario are:
What cities in Ontario are hiring for Weekend Chat Support jobs? Cities in Ontario with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Ontario as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,410 per year, or $18.9 per hour.

Customer Support Representative

Lone Wolf Technologies

Toronto, ON

CA$55K - CA$60K/yr

Full-time

Posted 7 days ago

Job description

About Lone Wolf:
We're here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We've seen a lot of change over the past 30 years-but we've been here to support real estate from day one.
With the diverse landscape of the real estate industry, we want diverse talent! We want to celebrate each other's individuality and embrace our differences to enrich our commonalities and relationships throughout our organization, and we want you to be a part of that.
Job Summary:
Provide technical support and troubleshooting to our Broker customers on Lone Wolf's Back Office product, working email cases with phone and chat support as secondary channels. Advise customers on product functionality, features, and other support-related inquiries, drawing on accounting knowledge where needed. Facilitate conflict resolution and/or escalation. Successful candidates should possess a passion for serving customers and be committed to providing an exceptional customer experience.
What You'll Do:
   Support customers through email case work on Lone Wolf's Back Office product, with phone and chat as secondary support channels
   Log details of all support sessions and customer challenges in the ticketing system
   Monitor and manage your own case workload and backlog, prioritizing and triaging as needed
   Work with peers to troubleshoot and resolve issues and share product knowledge
   Rely on interpersonal skills and product knowledge to diagnose, test, and resolve customer software challenges
   Efficiently answer customer questions while displaying excellent email and telephone etiquette
   Work with broker accounts, applying knowledge of Lone Wolf Foundation to support account-level needs
   Submit Jira tickets for identified bugs or issues and monitor their status through to resolution
   Facilitate conflict resolution and escalate issues appropriately
   Recognize opportunities for improving product and customer experience based on the feedback you receive
What You'll Bring:
   Minimum 2-3 years of experience using or supporting Back Office is a plus
   2-3 years of experience in Customer Support preferred
   Accounting knowledge is ideal
   Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred
   Knowledge of Remote Desktop is an asset
   Chat support experience is a plus
   Knowledge of Lone Wolf Foundation is a plus
   Proficient with Microsoft Office Suite or related software
$55,000 - $60,000 a year
Disclaimer:  This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties in addition to those described above.
Lone Wolf Real Estate Technologies, Inc. is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.
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