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Weekend Call Center Jobs in Scranton, PA (NOW HIRING)

Salvation Army

Call Center Associate

Wilkes Barre, PA · On-site

Overview The Salvation Army Call Center in Wilkes-Barre, Pennsylvania is seeking courteous, professional, detail-oriented individuals to answer calls from donors. Responsibilities The Donor ...

Akicita Federal, LLC

Vascular Surgeon

Wilkes Barre, PA · On-site

$300K - $379K/yr

... weekend call (Friday 4:30 PM-Monday 8:00 AM) as assigned - Ability to perform on-site services exclusively at the Wilkes-Barre VA Medical Center, 1111 East End Blvd., Wilkes-Barre, PA 18711 What sets ...

Akicita Federal

Vascular Surgeon

Wilkes Barre, PA · On-site

$300K - $379K/yr

... weekend call (Friday 4:30 PM-Monday 8:00 AM) as assigned. Ability to perform on-site services exclusively at the Wilkes-Barre VA Medical Center, 1111 East End Blvd., Wilkes-Barre, PA 18711. What sets ...

Akicita Federal, LLC

Vascular Surgeon

Wilkes Barre, PA · On-site

$300K - $379K/yr

... weekend call (Friday 4:30 PM-Monday 8:00 AM) as assigned - Ability to perform on-site services exclusively at the Wilkes-Barre VA Medical Center, 1111 East End Blvd., Wilkes-Barre, PA 18711 What sets ...

Akicita Federal, LLC

Vascular Surgeon

Wilkes Barre, PA · On-site

$300K - $379K/yr

... weekend call (Friday 4:30 PM-Monday 8:00 AM) as assigned - Ability to perform on-site services exclusively at the Wilkes-Barre VA Medical Center, 1111 East End Blvd., Wilkes-Barre, PA 18711 What sets ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Scranton, PA

Weekend Call Center information

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$10

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$24

How much do weekend call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for weekend call center in Scranton, PA is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Scranton, PA?

The most popular types of Call Center jobs in Scranton, PA are:

What are popular job titles related to Weekend Call Center jobs in Scranton, PA?

For Weekend Call Center jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in Scranton, PA look for?

The top searched job categories for Weekend Call Center jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Weekend Call Center jobs?

Cities near Scranton, PA with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Scranton, PA as of August 2026, with employment types broken down into 2% As Needed, 62% Full Time, 34% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,880 per year, or $17.7 per hour.

Call Center Associate

Salvation Army Eastern Territory

Wilkes Barre, PA • On-site

Other

Posted 8 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

597th of 781 rated non-profit organizations

Job description

Salvation Army Call Center Position

The Salvation Army Call Center in Wilkes-Barre, Pennsylvania is seeking courteous, professional, detail-oriented individuals to answer calls from donors.

Responsibilities

The Donor & Customer Communications Associate serves as the first point of contact for donors, customers and the public who reach out to our Call Center. They provide professional, courteous, and informative assistance regarding donations of goods and vehicles, as well as other services offered by The Salvation Army. This role ensures that all communication is handled with a high degree of accuracy, empathy, and efficiency while supporting the mission of The Salvation Army.

Duties and Responsibilities:

  • Respond to all communications in a courteous, professional, and timely manner.
  • Clearly and briefly explain the Vehicle and Goods Donation programs, provide store information, and contact information for other services offered through The Salvation Army.
  • Handle all inquiries and concerns calmly and respectfully.
  • Communicate effectively with donors regarding pickups or issues related to donated vehicles.
  • Accurately collect and enter donor information into the designated system. Maintain a working knowledge of internal systems such as CATS, DSS, and other programs.
  • If necessary, handwrite details neatly and input into the system as soon as possible in the event of a system outage.
  • Provide guidance regarding abandoned vehicles, rejected items, or donation cancellations.
  • Assist donors by rescheduling pickups or resolving any issues that may arise.
  • Escalate complex issues to the Assistant Director or Director as needed.
  • Assist with general administrative tasks such as preparing donor mailings (folding, stuffing, labeling), completing forms, and organizing paperwork
Qualifications

Qualifications:

  • Good command of the English language, both verbal and written.
  • Strong attention to detail and proofreading skills.
  • Professional demeanor with strong interpersonal and customer service skills.
  • Working knowledge of computers & Microsoft products.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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