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Weekend Call Center Jobs in Philadelphia, PA (NOW HIRING)

SS Industries

Call Center Representative

Collegeville, PA · On-site

$18/hr

... call center. We are a local manufacturer who prides itself on the quality of our products and ... Occasional weekend hours. ESSENTIAL DUTIES AND RESPONSIBILITIES * Inbound call handling & outbound ...

SS Industries

Call Center Representative

Collegeville, PA · On-site

$15.75 - $19.75/hr

... call center. We are a local manufacturer who prides itself on the quality of our products and ... Occasional weekend hours. ESSENTIAL DUTIES AND RESPONSIBILITIES * Inbound call handling & outbound ...

SS Industries

Call Center Representative

Collegeville, PA · On-site

$18/hr

... call center. We are a local manufacturer who prides itself on the quality of our products and ... Occasional weekend hours. ESSENTIAL DUTIES AND RESPONSIBILITIES * Inbound call handling & outbound ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives. Two to five years of experience required in a call center setting at a manufacturing company. These openings are ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Multiple Openings for Call Center Representatives 2-5 years of experience REQUIRED in a call center setting at a Manufacturing company. These openings are accessible by Public Transportation ...

Clearstream

Call Center Rep

Philadelphia, PA

$16.25 - $20.25/hr

Multiple Openings for Call Center Representatives 2-5 years of experience REQUIRED in a call center setting at a Manufacturing company. These openings are accessible by Public Transportation ...

KS insurance group

Call Center Representative

Evesham, NJ · On-site

$45K - $74K/yr

Call Center Representative We are expanding and hiring 2 motivated Call Center Representatives to handle inbound calls from customers already interested in our products and services. This is a sales ...

PRWT Services

Clerk-Call Center

Philadelphia, PA · On-site

$15.75 - $20.25/hr

Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call center * Accurately process, document and record mail correspondence

SNI USA Inc

Call Center Rep

Florence, NJ · On-site

$18 - $19/hr

Position Summary The Call Center Representative handles a large volume of inbound and outbound calls, takes orders, answers questions and addresses any concerns of the customer. This position ...

Michelsgaming

Call Center Representative

Philadelphia, PA · On-site

$16.25 - $20.25/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Philadelphia, PA

Weekend Call Center information

See Philadelphia, PA salary details

$10

$18

$25

How much do weekend call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for weekend call center in Philadelphia, PA is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Philadelphia, PA?

The most popular types of Call Center jobs in Philadelphia, PA are:

What are popular job titles related to Weekend Call Center jobs in Philadelphia, PA?

For Weekend Call Center jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in Philadelphia, PA look for?

The top searched job categories for Weekend Call Center jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Weekend Call Center jobs?

Cities near Philadelphia, PA with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Philadelphia, PA as of August 2026, with employment types broken down into 72% Full Time, 16% Part Time, and 12% Contract. Highlights an 76% In-person, 4% Hybrid, and 20% Remote job distribution, with an average salary of $37,595 per year, or $18.1 per hour.

Call Center Representative

Alpha Business Solutions

Philadelphia, PA • On-site

$23/hr

Other

Posted 24 days ago

Job description


Position: Customer Service Representative (CSR) – Medicare Call Center

Location: Fully Remote (Candidates must reside in Pennsylvania, New Jersey, or Delaware and live within one hour of Market St.)

Job Type: Contract (5+ months with potential for extension)

Pay Rate: $23.00/hour (W-2)

Start Date: Medicare CSR Class begins September 29, 2026


Position Overview

We are seeking experienced Customer Service Representatives to support a Medicare call center. In this role, you will provide exceptional customer service by assisting Medicare members with questions related to claims, benefits, enrollment, ID cards, member portal access, and general account inquiries.

This position is ideal for candidates who are empathetic, professional, and thrive in a fast-paced call center environment while delivering a 5-star customer experience.

Key Responsibilities

  • Handle inbound calls from Medicare members.
  • Assist with questions regarding claims, benefits, enrollment, ID cards, and member portal access.
  • Triage calls to the appropriate departments when necessary.
  • Provide accurate information while maintaining a high level of professionalism and empathy.
  • Navigate multiple systems simultaneously to research and resolve member inquiries.
  • Meet quality, productivity, and customer satisfaction standards.

Schedule

  • Call center operates 7 days a week between 8:00 AM – 8:15 PM.
  • Full-time schedule of 37.5 hours per week.
  • Overtime may be offered or required based on business needs.
  • Candidates must be flexible to work any shift, including weekends and every other holiday (call center is closed only on Christmas and Easter).

Training

  • Training is conducted virtually with classroom instruction and on-the-floor nesting.
  • Training schedule: Monday – Friday, 8:00 AM – 4:30 PM for approximately 3–4 weeks.
  • No time off is permitted during the training period.

Required Qualifications

  • Previous inbound call center experience required.
  • No outbound sales or collections experience.
  • Strong customer service and problem-solving skills.
  • Excellent verbal and written communication.
  • Ability to navigate multiple computer applications simultaneously.
  • Must be available to interview via Microsoft Teams.

Preferred Qualifications

  • High School Diploma or GED.
  • 2+ years of customer service or call center experience.
  • Healthcare or Medicare experience preferred.
  • Knowledge of medical terminology is a plus.

Interview Process

  • Interviews will be conducted virtually through Microsoft Teams.
  • Candidates must be on camera and in a quiet, professional environment.
  • Candidates should be flexible with interview scheduling.

Important Information

  • Remote position available only to candidates residing in PA, NJ, or DE.
  • Candidates must live within one hour of Market Street.
  • This role primarily involves triaging member calls to the appropriate departments, rather than processing claims directly.
  • Attendance during training is mandatory.


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