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Weekend Answering Service Jobs in Michigan (NOW HIRING)

Patient Services Representative

Grand Rapids, MI · On-site

$16.25 - $20.75/hr

Monday - Friday, Weekends as required. Location: Grand Rapids Business Operations Center Please ... Knowledge of the telephone system and answering service. * Computer usage is required to perform ...

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Weekend Answering Service information

What is the difference between Weekend Answering Service vs Receptionist?

FeatureWeekend Answering ServiceReceptionist
CredentialsMinimal; training providedHigh school diploma or equivalent; sometimes additional certifications
Work EnvironmentRemote or call center settingFront desk of an office or business
Employer UsageBusiness support outside regular hoursIn-person customer interaction during business hours
Primary RoleAnswering calls, taking messages, schedulingGreeting visitors, managing front desk tasks

While both roles involve communication and customer service, a Weekend Answering Service primarily handles calls remotely outside of regular hours, whereas a Receptionist works in person during business hours managing front desk duties. The choice depends on whether the business needs after-hours call support or in-person front desk management.

What are the most commonly searched types of Answering Service jobs in Michigan? The most popular types of Answering Service jobs in Michigan are:
Infographic showing various Weekend Answering Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Communications Associate - Fulltime - Rotating Shifts - Detroit

Henry Ford Health System

Detroit, MI • On-site

Full-time

Posted 4 days ago


Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 564 frontline employees who took The Breakroom Quiz

414th of 887 rated healthcare providers


Job description

GENERAL SUMMARY:
Under general supervision, utilizing telephony integrated computer system with specialized software to provide assistance with: HFHS directory, pager communications, on-call operations, and after-hour physician answering service.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Provide HFHS directory and information service to internal and external customers.
• Process short and long-range paging. Perform minor pager system diagnostics.
• On a rotating basis, perform routine paging system data base maintenance i.e. compacting and on-call schedules.
• Provide call center dispatching of emergency teams for internal and external disasters, blue alerts, bomb threats, etc.
• Provide after hour, weekend and holiday answering service for HFH Medical Group and HFHS Medical Center Physicians.
• Provide after hour, weekend and holiday answering service for the Referring Physicians Office.
• Process U.S. Postal and HFHS Inter-departmental mail.
• Maintain computerized database for internal HFHS management mailing distributions.
• Perform other related duties as assigned.
EDUCATION/EXPERIENCE REQUIRED:
• High School Diploma or equivalent.
• One year of computer technology, data entry, and work processing skills. One year of college course work in Business is preferred.

What Henry Ford Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Henry Ford Health logo

About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915