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Weekend Amazon It Help Desk Jobs in Dallas, TX (NOW HIRING)

DEX Imaging

IT Help Desk Tier 1

Arlington, TX · On-site

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

Dex Imaging

IT Help Desk Tier 1

Dallas, TX · On-site

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Arlington, TX

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Arlington, TX

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Dallas, TX

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Dallas, TX

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Dallas, TX · On-site

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Dallas, TX · On-site

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

Medix

Help Desk Lead

Lewisville, TX · On-site

$32 - $34/hr

Qualifications * 5+ years of professional experience in IT Help Desk or Desktop Support role. * Proven expertise in building, imaging, and deploying new computer systems. * Strong knowledge of ...

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Weekend Amazon It Help Desk information

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$37.1K

$82.9K

$123.2K

How much do weekend amazon it help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for weekend amazon it help desk in Dallas, TX is $82,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $98,900.00 per year, depending on experience, location, and employer.

How much does Amazon Help Desk pay?

The Amazon Help Desk support role typically pays between $15 and $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, and the role often requires strong communication skills and familiarity with troubleshooting tools.

Is it difficult to get hired at Amazon?

The Weekend Amazon IT Help Desk position typically requires basic technical skills, customer service experience, and the ability to work flexible hours. The hiring process involves application screening, interviews, and sometimes assessments, but it is generally accessible to candidates with relevant skills and a good work ethic.

What is the difference between Weekend Amazon It Help Desk vs Weekend IT Support Specialist?

AspectWeekend Amazon It Help DeskWeekend IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentAmazon warehouses, corporate offices, remoteVaried settings including offices, remote, client sites
Industry UsagePrimarily retail and e-commerceMultiple industries including tech, healthcare, retail
Job FocusTechnical support for Amazon systems and devicesGeneral IT troubleshooting and support

The Weekend Amazon It Help Desk role focuses on providing technical support specifically for Amazon's systems and devices, often within Amazon's environment. In contrast, the Weekend IT Support Specialist offers broader IT troubleshooting across various industries and companies. Both roles require similar certifications and involve technical problem-solving, but their work environments and industry focus differ.

What are the most commonly searched types of Amazon It Help Desk jobs in Dallas, TX? The most popular types of Amazon It Help Desk jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Weekend Amazon It Help Desk jobs? Cities near Dallas, TX with the most Weekend Amazon It Help Desk job openings:
Weekend Amazon It Help Desk jobs near you
IT Help Desk Tier 1

IT Help Desk Tier 1

DEX Imaging

Arlington, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

DEX Imaging rating

5.5

Company rating: 5.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices.

We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex’s managed IT services. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates.
Duties and Responsibilities

  • Serving as the first point of contact for customers seeking technical assistance over the phone or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Follow up on outstanding requests and ensure timely resolution
  • Create accounts and configure hardware as part of on-boarding process.
  • Support audio and video equipment in conference rooms.
  • Manage and monitor internal assets to ensure accurate inventory recordsTrack, route, and escalate unresolved issues to Service Manager.
  • Deliver hardware support including replacing SSDs/HDDs, adding RAM, identifying and replacing damaged equipment.
  • Client PC connectivity - ethernet, TCP/IP and VPN.

Experience and Qualifications

  • High School diploma required, technical school or 2 plus years of IT helpdesk experience
  • CompTIA A+ Certification or equivalent experience preferred.
  • Knowledge of Windows 7, Mac OS X, Google Collaboration Apps and Office 365.
  • Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS,Android).
  • Strong customer service and troubleshooting skills.
  • Ability to communicate technical information, both verbal and written, to a wide range of end- users.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Experience with desktop security products.

Dex Benefits

  • After 90 days, accrue paid time off
  • After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
  • Paid holidays

What DEX Imaging employees say

Pay

Benefits

Hours and flexibility

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