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Weekend Agent Support Representative Jobs in Calgary, AB

Air Partners

Operations Support Team Member

Calgary, AB · On-site

$19 - $21/hr

... Ramp Agent to join our growing team. If you thrive in an extremely fast-paced, team oriented ... Available for day, evening and weekend shifts as required. COMPENSATION AND BENEFITS: At Air ...

Air Partners

Operations Support Team Member

Calgary, AB · On-site

$19 - $21/hr

... Ramp Agent to join our growing team. If you thrive in an extremely fast-paced, team oriented ... Available for day, evening and weekend shifts as required. COMPENSATION AND BENEFITS: At Air ...

Scotiabank Saddledome

Event Security Agent

Calgary, AB · On-site

From the moment guests arrive, you'll set the tone by ensuring they feel safe, supported, and ... Availability to work evenings, weekends, and holidays. * Physical ability to stand, walk, and climb ...

Million Air

Line Service Ramp Agent

Calgary, AB · On-site

Physical Demands The physical demands described here are representative of those that must be met ... Ability to work evenings, weekends, and holidays * Acceptable driving record * Ability to pass a ...

Pursuitcollection

Global Reservations Agent

Calgary, AB · On-site

CA$18.50/hr

Ability to work flexible shifts (including evenings, weekends, and holidays) * To honour our ... supported and valued. With a variety of great benefits, we're committed to ensuring that your time ...

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All JobsAgent Support Representative JobsWeekend Agent Support Representative JobsWeekend Agent Support Representative Jobs in Calgary, AB

Weekend Agent Support Representative information

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What are the most commonly searched types of Agent Support Representative jobs in Calgary, AB?

The most popular types of Agent Support Representative jobs in Calgary, AB are:

What are popular job titles related to Weekend Agent Support Representative jobs in Calgary, AB?

For Weekend Agent Support Representative jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Weekend Agent Support Representative jobs in Calgary, AB look for?

The top searched job categories for Weekend Agent Support Representative jobs in Calgary, AB are:

Weekend Agent Support Representative jobs near you
Infographic showing various Weekend Agent Support Representative job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Applications Support Representative

Hexagon

Calgary, AB • On-site

Full-time

Posted 24 days ago

Job description

Hexagon’s Autonomous Solutions division is looking for an Applications Support Representative to join our team in Calgary, AB. Reporting to the Team Lead, North America Customer Support, this role will be an integral part of a 24/7 frontline support team, providing technical and application support to customers worldwide while helping deliver an exceptional customer experience.


The Location:This position is based in Calgary, AB.

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.  Our technologies are shaping the production and people-related ecosystems to become increasingly connected and autonomous, ensuring a scalable, sustainable future.


AsApplications Support Representativeyou will be responsible for these activities:

  • Answer incoming calls and emails from customers worldwide seeking system, product, and application support.
  • Complete case logging activities within the customer case management system.
  • Review, prioritize, and manage support cases in accordance with established service level agreements while setting customer expectations.
  • Resolve customer inquiries and requests with known solutions.
  • Triage and assign incoming cases using a foundational understanding of highly technical GNSS products.
  • Escalate support cases to second-tier support teams when required.
  • Issue service notifications and communicate critical updates.
  • Identify and respond to mass-impact events affecting customers.

Must Have:

  • Technical diploma or degree in Geomatics Engineering, Electrical Engineering, or a related technology discipline.
  • Experience working directly with customers, preferably in a support or service delivery environment.
  • Excellent verbal and written English communication skills.
  • Ability to work 12-hour shifts on a 4-day-on, 4-day-off rotation, including overnight shifts, evenings, weekends and holidays

Nice To Have:

  • 2+ years of experience in a highly technical support environment.
  • Frontline support or helpdesk experience.
  • Basic understanding of GNSS products and applications.
  • Experience using Salesforce or a similar CRM platform.

Key Success Factors:

  • Exceptional interpersonal skills and the ability to work effectively with others.
  • Strong attention to detail and excellent organizational skills.
  • Ability to manage multiple priorities and tasks simultaneously.
  • Energetic and customer-focused approach with outstanding people skills.
  • Comfortable working independently while recognizing when to seek assistance.
  • Strong collaboration skills and ability to contribute positively within a team environment.

Not sure if you meetall the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment.If you’re excited about the opportunities this role could bring, we encourage you to apply. If you have any questions about the role or our company, please email our team at hrrecruitingteam.ap@hexagon.com and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.

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