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Weekend Agent Support Representative Jobs in Austin, TX

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact ...

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact ...

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact ...

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact ...

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact ...

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact ...

Customer service and Support

Austin, TX · On-site

$16.75 - $21.50/hr

... effective agent coaching and management, workforce planning, staffing and training, and results ... SALES REPRESENTATIVES. In this role you will have a direct impact at Sears's to build customer ...

Customer service and Support

Austin, TX

$16.75 - $21.50/hr

... effective agent coaching and management, workforce planning, staffing and training, and results ... SALES REPRESENTATIVES. In this role you will have a direct impact at Sears's to build customer ...

Low daily call volume (approximately five customer calls per representative). * Communication is ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Low daily call volume (approximately five customer calls per representative). * Communication is ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

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Weekend Agent Support Representative information

See Austin, TX salary details

$11

$21

$31

How much do weekend agent support representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for weekend agent support representative in Austin, TX is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.85 per hour, depending on experience, location, and employer.

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What are the most commonly searched types of Agent Support Representative jobs in Austin, TX? The most popular types of Agent Support Representative jobs in Austin, TX are:
What are popular job titles related to Weekend Agent Support Representative jobs in Austin, TX? For Weekend Agent Support Representative jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Weekend Agent Support Representative jobs in Austin, TX look for? The top searched job categories for Weekend Agent Support Representative jobs in Austin, TX are:
What cities near Austin, TX are hiring for Weekend Agent Support Representative jobs? Cities near Austin, TX with the most Weekend Agent Support Representative job openings:
Infographic showing various Weekend Agent Support Representative job openings in Austin, TX as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,628 per year, or $21.5 per hour.

Customer Support Representative - Swing Shift

Allied Tech

Austin, TX • Remote

$58K - $71K/yr

Full-time

Re-posted 9 days ago


Job description

Customer Support Representative - Swing Shift

It's been said that the secret of getting ahead is getting started. We'd add one thing to that: it helps considerably if you actually like people. We're building a team of thoughtful, service-minded people who find satisfaction in a good conversation, take pride in solving problems, and make every customer feel like they called at just the right time.


What is the pay?

  • $58,000 - $71,000 per year, based on experience
  • Individual performance-based bonus up to 10% of salary
  • Company performance-based bonus up to 10% of salary

What are the benefits?

  • Fully remote position
  • Competitive health, dental, and vision insurance
  • 401(k) with up to 6% company match
  • 40 days of paid time off, inclusive of vacation, sick days, and holidays
  • $200/month home-office stipend
  • Promote-from-within culture with clear opportunities for advancement

What will I be doing?

  • Providing customer support and basic technical support via phone, live chat, ticketing systems, and occasional video calls
  • Resolving complex cases escalated by Customer Support Representatives
  • Troubleshooting both common and uncommon account and software-related issues for our clients' users
  • Guiding users through solutions in a clear and patient manner
  • Identifying patterns in escalated cases and surfacing insights to leadership
  • Escalating complex cases through structured workflows
  • Documenting issues and resolutions accurately within internal systems
  • Contributing to knowledge base articles for both common and uncommon issues
  • Following established processes to deliver consistent, high-quality support
  • Representing client brands with empathy and professionalism

What are the requirements?

  • Able to diagnose and resolve common software-related issues including login errors, access permissions, and account billing resolutions
  • Excellent written communication, including grammar, punctuation, and spelling
  • Comfortable navigating multiple software systems simultaneously
  • Fast, reliable internet connection and a distraction-free work environment

What additional qualifications could I have?

  • 2+ years customer service, help desk, or other customer-facing support experience
  • 1+ year experience with phone, live chat, and ticketing software systems such as Zendesk, Intercom, or similar

What shifts are available?

This role supports 24/7 coverage across our client base, with 3 different shift schedules available. Team members work a rotating 5-on / 2-off schedule, with days off shifting periodically so that weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per week.

  • Swing Shift: 4:00 PM - 12:00 AM Central Time (CT)

Great customer support is about more than resolving issues -- it's about creating trust, solving problems, and helping people feel supported when something isn't working. If that sounds like the kind of work you do best, we'd love to hear from you.