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Customer Relations Representative - State Farm Agent Team Member As a Customer Relations ... support. We look forward to connecting with you if you are the ideal customer-focused and ...
Customer Relations Representative - State Farm Agent Team Member As a Customer Relations ... support. We look forward to connecting with you if you are the ideal customer-focused and ...
Customer Relations Representative - State Farm Agent Team Member As a Customer Relations ... support. We look forward to connecting with you if you are the ideal customer-focused and ...
Customer Relations Representative - State Farm Agent Team Member As a Customer Relations ... support. We look forward to connecting with you if you are the ideal customer-focused and ...
Customer Relations Representative - State Farm Agent Team Member
Salt Lake City, UT · On-site
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Customer Relations Representative - State Farm Agent Team Member As a Customer Relations ... support. We look forward to connecting with you if you are the ideal customer-focused and ...
Customer Relations Representative - State Farm Agent Team Member
Salt Lake City, UT · On-site
$15 - $20/hr
Customer Relations Representative - State Farm Agent Team Member As a Customer Relations ... support. We look forward to connecting with you if you are the ideal customer-focused and ...
Customer Relations Representative - State Farm Agent Team Member As a Customer Relations ... support. We look forward to connecting with you if you are the ideal customer-focused and ...
Customer Relations Representative - State Farm Agent Team Member As a Customer Relations ... support. We look forward to connecting with you if you are the ideal customer-focused and ...
Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative ... members you support. We look forward to connecting with you if you are the customer-focused and ...
Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative ... members you support. We look forward to connecting with you if you are the customer-focused and ...
Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative ... members you support. We look forward to connecting with you if you are the customer-focused and ...
Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative ... members you support. We look forward to connecting with you if you are the customer-focused and ...
Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative ... members you support. We look forward to connecting with you if you are the customer-focused and ...
Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative ... members you support. We look forward to connecting with you if you are the customer-focused and ...
Weekend Agent Support Representative information
What is the difference between Weekend Agent Support Representative vs Customer Service Associate?
| Aspect | Weekend Agent Support Representative | Customer Service Associate |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require basic technical skills | High school diploma or equivalent; customer service experience often preferred |
| Work Environment | Call centers, remote support, or in-office settings, primarily during weekends | Retail stores, call centers, or office settings, with varied shifts including weekends |
| Industry Usage | Telecommunications, tech support, retail, and service industries | Retail, hospitality, telecom, and service sectors |
| Search & Comparison Intent | Focuses on weekend-specific support roles with technical or customer service duties | General customer service roles across various industries, including weekends |
The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.
What are popular job titles related to Weekend Agent Support Representative jobs in Utah? For Weekend Agent Support Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Weekend Agent Support Representative jobs in Utah look for? The top searched job categories for Weekend Agent Support Representative jobs in Utah are:
What cities in Utah are hiring for Weekend Agent Support Representative jobs? Cities in Utah with the most Weekend Agent Support Representative job openings:
$15/hr
Full-time
Posted 5 days ago
Job description
Are you passionate about helping others and solving technical problems? We're looking for motivated, customer-focused professionals to join our team as Customer Support Representatives. In this role, you'll assist customers with internet service questions, troubleshoot connectivity issues, and provide exceptional customer service while creating a positive experience on every interaction.
If you enjoy technology, problem-solving, and helping customers find solutions, we'd love to hear from you!
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
- Answer inbound customer calls regarding internet services
- Troubleshoot internet connectivity service issues
- Assist customers with starting, transferring, moving, or disconnecting services
- Schedule technician appointments when necessary
- Process billing inquiries and collect payments securely
- Research customer accounts to identify the correct services and provide accurate resolutions
- Document every customer interaction in the appropriate systems
- Update customer account information as needed
- Navigate multiple systems while speaking with customers
- Deliver professional, friendly, and efficient customer service on every call
Qualifications
- 1 year previous call center/technical or troubleshooting experience preferred
- Excellent communication and active listening skills
- Strong attention to detail and accuracy
- Solid computer skills with the ability to navigate multiple applications and browser tabs simultaneously
- Good troubleshooting and problem-solving abilities
- Strong time management and organizational skills
- The ability to remain calm and professional during challenging customer interactions
- A willingness to learn new systems and technology
- The ability to work independently in a remote environment while contributing to team success
$15 - $15 an hour
Starting pay - $15/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between - 6:00am-6:30pm (MST) ; Work Days - M-F and rotational weekends
Paid Training - typically 2 weeks in length from 7:00am-4:00pm Mon-Fri (MST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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