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Weekend Agent Support Representative Jobs in Bountiful, UT

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Services Support Rep 2

Salt Lake City, UT · On-site

$15.54/hr

Services Support Rep 2 Minimum Wage to Contractor: $15.54 (Approx. 3 Months, CTH) SLC, UT If ... Clarify all days- including weekends. *Please do not forget to include the Technical/Customer ...

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Weekend Agent Support Representative information

See Bountiful, UT salary details

$10

$20

$29

How much do weekend agent support representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for weekend agent support representative in Bountiful, UT is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.64 per hour, depending on experience, location, and employer.

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What are the most commonly searched types of Agent Support Representative jobs in Bountiful, UT? The most popular types of Agent Support Representative jobs in Bountiful, UT are:
What are popular job titles related to Weekend Agent Support Representative jobs in Bountiful, UT? For Weekend Agent Support Representative jobs in Bountiful, UT, the most frequently searched job titles are:
What job categories do people searching Weekend Agent Support Representative jobs in Bountiful, UT look for? The top searched job categories for Weekend Agent Support Representative jobs in Bountiful, UT are:
What cities near Bountiful, UT are hiring for Weekend Agent Support Representative jobs? Cities near Bountiful, UT with the most Weekend Agent Support Representative job openings:
Weekend Agent Support Representative jobs near you
Infographic showing various Weekend Agent Support Representative job openings in Bountiful, UT as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,443 per year, or $20.4 per hour.

Desktop Support Rep/Technical Support

Amicis Global

Salt Lake City, UT • On-site

Contractor

Re-posted 2 days ago

Job description

Title: IT Desktop Support Rep/Technical Support
Location: South Jordan, UT
Duration: 6-12 Months
The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
Responsibilities include:
• Demonstrate strong customer service skills to provide phone support, including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem, and incident level
o Resolving conflict
• Responsible for high-quality end-user technical support related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 7x24x365 environment.
• Under general oversight, provides after-hours and weekend support as needed.
• The position requires attention to detail, follow-through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self-motivated and able to work on own initiative in a high-pressure environment
• Willing to work variable shifts including evenings, weekends, and public holidays
Responsible for high-quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution, and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environmen