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Weekend Agent Support Representative Jobs in Utah

Agent Support Representative

Lehi, UT ยท On-site

$50K - $65K/yr

Overview Join Heppner Group as an Agent Support Representative, supporting clients and licensed agents in the area of Medicare and insurance solutions. This is a full-time, client-focused role ideal ...

Agent Support Representative

Orem, UT ยท On-site +1

$16.25 - $21.75/hr

As an Agent Support Representative at Precoa, you'll play a central role in helping our field sales team serve families across the country. You'll be the trusted connection between agents, internal ...

Services Support Rep 2

Salt Lake City, UT ยท On-site

$17.50 - $23.50/hr

This role does NOT include weekend days. Candidates DO need to be available for the hours noted ... Our Level 1 Technical Support Service Desk agents provide excellent customer service by supporting ...

Services Support Rep 2 Minimum Wage to Contractor: $15.54 (Approx. 3 Months, CTH) SLC, UT If ... Clarify all days- including weekends. *Please do not forget to include the Technical/Customer ...

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Weekend Agent Support Representative information

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What are popular job titles related to Weekend Agent Support Representative jobs in Utah? For Weekend Agent Support Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Weekend Agent Support Representative jobs in Utah look for? The top searched job categories for Weekend Agent Support Representative jobs in Utah are:
What cities in Utah are hiring for Weekend Agent Support Representative jobs? Cities in Utah with the most Weekend Agent Support Representative job openings:

Agent Support Representative

Heppner Group - UT

Lehi, UT โ€ข On-site

$50K - $65K/yr

Full-time

PTO

Posted 22 days ago


Job description

Overview

Join Heppner Group as an Agent Support Representative, supporting clients and licensed agents in the area of Medicare and insurance solutions. This is a full-time, client-focused role ideal for individuals who are passionate about delivering exceptional customer service, staying organized, and building lasting client relationships.

As a key member of our support team, youll work with warm, inbound client contacts, assisting with questions, documentation, and ongoing service needs. This role does not involve direct sales or commission-based quotas, making it ideal for candidates who enjoy helping people and ensuring a smooth client experience.

Compensation & Benefits


  • Competitive hourly or salaried pay
  • Paid training and ongoing professional development
  • Supportive, team-oriented work environment
  • Growth opportunities within Heppner Group for high performers


Why Heppner Group?


At Heppner Group, our support team plays a critical role in delivering a positive client experience. Agent Support Representatives help ensure our clients feel informed, supported, and confident throughout their Medicare journeywhile working in a collaborative environment that values accuracy, empathy, and professionalism.


If you enjoy helping others, thrive in an organized support role, and want to grow within the Medicare and insurance space, wed love to hear from you.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities
  • Serve as a support resource for clients with general questions about Medicare coverage, benefits, and next steps
  • Assist licensed agents with client follow-ups, documentation, and service-related requests
  • Support enrollments during AEP, OEP, and applicable Special Enrollment Periods (non-sales support)
  • Maintain accurate client records and ensure required information is properly documented
  • Build and maintain long-term client relationships through proactive communication and dependable service
  • Participate in ongoing training and professional development to stay current on processes and compliance

Requirements
  • Strong verbal and written communication skills
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple tasks in a fast-paced, seasonal environment
  • Customer service or administrative support experience preferred
  • High school diploma or equivalent required