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Weekend Agent Support Representative Jobs in Texas

Customer Support Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Tuesday- Saturday 10:00am-6:30pm, Weekend/ Monday rotation as needed. Job Responsibilities * Act a ... Perform administrative support for medical record management, CRM data maintenance, and internal ...

Customer Support Representative II

Dallas, TX · On-site +1

$16.75 - $21.50/hr

The Customer Support Representative II (CSR II) plays a pivotal role in ensuring customer ... Ability to work a flexible schedule that includes weekends, evenings, holidays. * Is organized with ...

Support Center Representative

Fort Worth, TX · On-site

$17.25 - $23.25/hr

Overview Herzog Technologies, Inc. is currently seeking Support Center Representatives in Fort ... Scheduled days will vary and will include weekends. Duties and Responsibilities: *This is a non ...

Support Center Representative

Fort Worth, TX

$17.25 - $23.25/hr

The Support Center Representative is responsible for providing technical assistance and support ... Scheduled days will vary and will include weekends. Duties and Responsibilities: *This is a non ...

As a Level II Technical Support Representative, you will be responsible for monitoring the ... weekends. - Having a thorough understanding of all products offered. - Diagnosing/repairing ...

As a Level II Technical Support Representative, you will be responsible for monitoring the ... weekends. - Having a thorough understanding of all products offered. - Diagnosing/repairing ...

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Weekend Agent Support Representative information

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What are the most commonly searched types of Agent Support Representative jobs in Texas? The most popular types of Agent Support Representative jobs in Texas are:
What are popular job titles related to Weekend Agent Support Representative jobs in Texas? For Weekend Agent Support Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Weekend Agent Support Representative jobs in Texas look for? The top searched job categories for Weekend Agent Support Representative jobs in Texas are:
What cities in Texas are hiring for Weekend Agent Support Representative jobs? Cities in Texas with the most Weekend Agent Support Representative job openings:
People Development Field Support Representative

People Development Field Support Representative

McCoy's Building Supply

San Marcos, TX • On-site

$50K/yr

Full-time

Posted 8 days ago


McCoy's Building Supply rating

6.8

Company rating: 6.8 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

12th of 13 rated diy builders merchants


Job description

Job Description
Time Type:
Full time
Role Details:
Time Type: Full Time
Starting Pay: $50,000 / YR
Job Location: 1350 IH 35 N, San Marcos, TX 78667
**Bi-Lingual Preferred**
Job Summary:
The Field Support Representative will assist with various employee relations and human resources matters, gathering, collecting, maintaining documents and records, and conducting investigations.
Supervisory Responsibilities:
  • None.
Duties/Responsibilities:
  • Conducts store visits for assigned locations and accompanies the team on their store visits in order to provide mentorship and guidance.
  • Provides guidance for employees and management on interpreting company policies.
  • Serves as initial contact and liaison for intake and assessment of employee complaints.
  • Conducts interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns for non-management employees.
  • Advises and coaches management on employee corrective actions, growth plans, personal improvement plans, and terminations.
  • Reviews dismissal requests for hourly employees in accordance with company guidelines.
  • Prepares and submits store visit reports.
  • Responds to unemployment claims and hearings.
  • Provides guidance on reasonable suspicion situations for hourly employees.
  • Represents the company at job fairs, business events, and industry events as needed.
  • Acts as a role model for our Business as Unusual (BaU) culture.
  • Maintains current knowledge and understanding of laws and regulations related to EEO.
  • Completes expense reports in accordance with company purchase card and travel guidelines.
  • Presents educational material at regional meetings in addition to on-site training events.
  • Attends team meetings and company training sessions as required.
  • Performs other related duties as assigned.

Required Skills/Abilities:
  • Excellent time management skills, with proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks, delegating when appropriate.
  • Ability to function well in a high-paced and, at times, stressful environment.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficient with Microsoft Office Suite or related software.
  • Proficiency with, or able to quickly learn, HRIS system.
  • Must have a current driver's license and auto liability insurance.
  • Travel with overnight stays.

Education and Experience:
  • Bachelor's degree in human resources, business administration, or equivalent preferred.
  • Prior human resources experience is preferred.

Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be available after hours, including weekends to support stores via phone, email, and text.
  • Must be able to occasionally lift up to 15 pounds at times.

McCoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at (866) 896-0884. EOE, AAP, D, F, VA

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