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Webex Jobs in Raleigh, NC (NOW HIRING)

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools * MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project ...

Wolters Kluwer

Sales Business Retention Rep

Raleigh, NC · On-site

$49K - $56K/yr

Comfort leading virtual meetings and customer discussions using Microsoft Teams, WebEx, or similar * Proficiency with Microsoft Office tools; CRM experience preferred Preferred Experience: * 3+ years ...

nTech Solutions

Senior Lead Developer

Raleigh, NC · On-site

... Webex, Skype, and Microsoft Office Suite (Word, Excel, Visio) Experience with software and database architectural techniques and high-level design using UML or similar modeling tools Excellent ...

nTech Solutions

Lead C#.NET Developer - COTS

Raleigh, NC · On-site

$57.25 - $75/hr

Knowledge of SharePoint, Webex, Skype, and Microsoft Office Suite (Word, Excel, Visio) * Experience with software and database architectural techniques and high-level design using UML or similar ...

Apptad, Inc.

Service Desk Analyst

Morrisville, NC · On-site

$19.25 - $26.25/hr

... WebEx, Live Meeting, and Windows Native tools • MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio • Internet browsers (e.g. Explorer, Chrome ...

VDart

Service Desk

Morrisville, NC · On-site

... WebEx, Live Meeting, and Windows Native tools • MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio • Internet browsers (e.g. Explorer, Chrome ...

Towne Bank

Treasury Management Advisor

Raleigh, NC · On-site

Collaboration tools like TEAMS, WebEx, and Zoom. * Strong problem solving, critical thinking, and negotiation skills. * Must be proficient in technology applications. * Strong planning and follow ...

CSM Group

Construction Manager

Raleigh, NC

Effectively uses and navigates of IT tools, software, dashboards and platforms including but not limited to MS Teams, Zoom Meetings, WebEx, Smart Phone Applications (both internally developed and ...

CYNET SYSTEMS

Service Desk Technician

Cary, NC · On-site

$15 - $20/hr

Experience with remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency in MS Office Suite (XP, 2003, 2007) including MS-Word, MS-Excel ...

CYNET SYSTEMS

Service Desk Technician

Cary, NC

$15 - $20/hr

Experience with remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. * Proficiency in MS Office Suite (XP, 2003, 2007) including MS-Word, MS-Excel ...

CYNET SYSTEMS

Service Desk Technician

Cary, NC · On-site

$15 - $20/hr

Experience with remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. * Proficiency in MS Office Suite (XP, 2003, 2007) including MS-Word, MS-Excel ...

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Showing results 21-40

All JobsWebex JobsWebex Jobs in Raleigh, NC

Webex information

See Raleigh, NC salary details

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$35

$67

How much do webex jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for webex in Raleigh, NC is $35.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.38 and $46.93 per hour, depending on experience, location, and employer.

What is a Webex job?

Webex jobs refer to roles that involve working with Cisco Webex, a suite of collaboration tools used for video conferencing, online meetings, screen sharing, and team messaging. These jobs can include positions like Webex administrator, technical support specialist, solutions engineer, or trainer. Professionals in these roles help organizations implement, manage, and support Webex services to ensure seamless communication and productivity. They may also assist users with troubleshooting, integration, and optimization of the Webex platform. Experience with IT systems, cloud collaboration tools, and customer service is often required.

What skills and qualifications are needed to thrive as a Webex administrator?

To thrive as a Webex Administrator, you need expertise in unified communications, networking fundamentals, and often a background in IT or computer science. Familiarity with Cisco Webex Control Hub, collaboration tools, and Cisco certifications like CCNA or Collaboration Specialist is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills for this role. These abilities ensure seamless collaboration experiences, efficient troubleshooting, and secure management of communication platforms in modern workplaces.

What are common challenges faced by professionals working in a Webex-focused role, and how can they be addressed?

Professionals in Webex-related roles often encounter challenges such as managing large-scale virtual events, ensuring seamless integration with other collaboration tools, and addressing varied user technical issues. To overcome these, it's important to stay updated with the latest Webex features, maintain clear documentation for users, and collaborate closely with IT and support teams. Regular training sessions and proactive monitoring can also help in quickly resolving technical hiccups and improving overall user experience.

What is the difference between Webex vs Network Engineer?

AspectWebexNetwork Engineer
Primary RoleFacilitates online meetings, video conferencing, and collaboration toolsDesigns, implements, and manages computer networks
Required CertificationsNone specific, often familiarity with Cisco productsCCNA, CCNP, or equivalent networking certifications
Work EnvironmentOffice or remote, using collaboration platformsData centers, offices, or client sites, focusing on network infrastructure
Industry UsageUsed across various industries for communicationPrimarily in IT, telecommunications, and enterprise sectors

Webex is a collaboration tool for online meetings, while Network Engineers focus on designing and maintaining network infrastructure. Both roles are essential in tech environments but serve different functions related to communication versus network management.

What are popular job titles related to Webex jobs in Raleigh, NC?

For Webex jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Webex jobs in Raleigh, NC look for?

The top searched job categories for Webex jobs in Raleigh, NC are:

Webex jobs near you
Infographic showing various Webex job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 5% Part Time, 1% Temporary, and 6% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $74,185 per year, or $35.7 per hour.

Level 1 Analyst IT Help Desk

Cary, NC • On-site

HCL America Inc
IT Services • 10K+ employees
Learn more about HCL America Incexternal

Full-time

Re-posted 7 days ago

Job description

Company Description

As an IT services provider, HCL provides custom software development, product engineering and consulting services to Fortune 1000 companies in a variety of industries. HCL is a $6.7 billion IT services company with over 111,092 professionals operating across 31 countries and is growing at 14% YOY in revenues. There are around 10,000 employees in the U.S under the HCL America Inc. branch of HCL.

Job Description

Role: IT Help Desk Support
Location : Cary, NC

Duration: Fulltime/ Perm with HCL America

 Role Summary:

Help Desk Analyst - Responsibilities

  • Accept & registers Service Calls
  • Classify Service Calls according to the specified options
  • Execute 1st attempt to solve the Service Call
  • Refer Service Call to the appropriate Resolution Owner Support Group
  • Tracks the progress of an owned Service Call during entire lifecycle (from start to end, register to close) to ensure that it is resolved within the agreed Service Level Agreement (SLA) and updates Service Call records if necessary. (Note: is responsible that the solution is created but is not necessarily responsible for the solution itself).
  • Escalate to the appropriate management level when thresholds are violated.
  • Close Service Call
  • Communication (internally / externally) about Service Calls, e.g., communicates the status of the Service Call directly with the customer or broadcasts to a larger audience as defined per SLA.
  • Report about Service Calls
  • Communicate response times for dispatched tickets to the customers
  • Manage the entire service request process ensuring adherence to SLA
  • Execute service requests such as setting up NT/Outlook accounts as per the SLA
  • Process and send IT reports

Skills

  • Customer-focused
  • 2-6 Years of  IT Support Experience 
  • Thorough knowledge of troubleshooting remote access issues
  • Excellent communication skills, (active listening skills)
  • Able to articulate and speak with clear voice
  • Diplomatic and must have interpersonal skills
  • Able to understand the business's objectives
  • Able to understand and accept that the Customer's issues affect the business and that without the Customer there is no support department and that the Customer is an expert in their own field
  • Must have empathy with end users
  • Team player
  • Professional code of conduct
  • Must have a good understanding of the organization
  • Must have a good understanding of business units within AMD
  • Must have basic technical knowledge of all technology used for the business processes.
  • Able to deal with stress
  • Good writing techniques (English)
  • Good phone techniques (English)

Tech Skills

  • Technical helpdesk or technical call center experience is necessary.
  • Disciplined, systematic problem solving skills required.
  • Hands-on work experience with the following:
  • Windows Operating systems
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008,
  • Knowledge of Active Directory, Exchange 2003/2007
  • ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
  • User account creation for Active Directory, Exchange Mailboxes, Distribution lists
  • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
  • MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio

         Office O365 and Office 2016

         Windows 10

         Internet browsers (e.g. Explorer, Chrome, Firefox),

         VPN and remote dial-in users

         Support for laptop, desktops, and printers

         PDA and blackberry support

         Others: Adobe Acrobat and other common desktop applications like Winzip, etc

All applicants must have open availability and flexible to work a 24/7 schedule.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply